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Lee D

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Everything posted by Lee D

  1. @Intuos5 We would need to have a copy of your file to see if the issue can be replicated on our systems by opening Resource Manager. Is it possible that you can DM me a download link?
  2. @Kishan There's reference in the crash report to HitmanPro Alert, which seems to be a security app running. Have you tried turning this off and seeing if Publisher still crashes for you as there may be a conflict between the two. If Publisher still crashes with it disabled, please provide an updated crash report so we can take another look.
  3. @Neros Can you confirm the model of graphics card and monitor you have as it may relate to G-sync.
  4. @NotMyFault Thank you for the report, I've logged it with the developers.
  5. @MithferionWe have this logged with our developers, I've update the report to include yours.
  6. @4dimage Are you still experiencing a crash when exporting your 1500dpi file to PDF? As I can also export the 1500dpi file on macOS and Windows without a crash. Windows does show Failed to generate preview message, same as @Hangman If so, can you follow the steps in this FAQ Article to enable PDFLib to generate a report and send it to me in a DM. Once you have the report,run PDFLibLoggingRemove.reg from the same FAQ to return the settings to normal.
  7. @Timespider I've taken a look at the crash reports, most of them reference Qt5Core.dll as causing the issue. This links back to SvgSee which seems to be an SVG viewer extension for Windows Explorer. I'd recommend uninstalling this from your system and see how Designer V2 functions as there may be a conflict of some kind.
  8. @maxen Are you still experiencing an issue with groups in the 2.6 release build? The groups that you have, do they all contain the same type/amount of objects or does they vary? Have you tried turning off Hardware Acceleration within the apps Settings > Performance to see if that has any effect?
  9. @Raul Navarro Are you still experiencing a crash when trying to export your file to PDF? If a crash is now occurring when you're just switching between pages, that could be a separate issue to the export. However to make sure, a copy of your file would be required.
  10. @racerwhiteside Are you still experiencing an issue when using the Smudge Tool? Does it occur for you regardless of the document you're editing? Have you tried resetting the app and turning off Hardware Acceleration to see if this has any effect? To reset, hold down the CTRL key and open the app. When the reset options appear, release the key, Leave the default options enabled but also check Disable Hardware Acceleration and click Clear.
  11. @Zulaque Have you tried turning off Hardware Acceleration within the apps Settings > Performance and having the Display set to OpenGL before restarting the app and testing? The amount of objects within your file could also be a factor in the performance as well as available system resources. You can use Activity Monitor within macOS to see the CPU and memory usage at the time.
  12. Hi @Rich W Would it be possible to provide a copy of your .afpub file so I can take a look at the setup? If you don't want to share it publicly you can send it to me via DM. Please make sure your images are embedded or include a copy of them with your.afpub file. I also just wanted to confirm the process you're using to confirm the image colour profile using Adobe Acrobat. Are you switching to Use Print Production > Output Preview > Setting Preview to Object Inspector and then clicking your image?
  13. @Komatös I've created a report and linked it to others we have that relate to truncated text when the app is set to German.
  14. HI @Sukavi If it's randomly happening with different files, it will be harder to narrow down a possible cause. The crash report refers to a legacy document as well as panning, which may relate to the Move Tool. Have you tried resetting the app to default settings? Hold down the CTRL key and open the app, when the options appear, release the key. Leave the default options enabled and click Clear. You can also try turning off Hardware Acceleration within the apps Settings > Performance, making sure the Display is also set to OpenGL and restarting the app. Next option would be to uninstall the apps and download fresh versions from your store account and install.
  15. We can log an improvement request to add the options to the dropdown that will merge/separate only the selected cells. However there may be an unlining reason why the option was changed.
  16. @BenClements I'm also unable to replicate the issue using your image or any other on an M3 MacBook Pro running Sequoia (HA on & off). If you can check for a crash report and upload I can take a look to see if if provides any further information.
  17. HI @Franz Rogar It not something I can reproduce on my WIndows 11 system, both my GPU sit at 0% while that dialog is displayed. Are you opening the app from its icon or clicking a document open?
  18. @tersmuse The V2 downloads will be located in V2 licences and downloads section of your Affinity Store account and not Downloads and Product Keys as this is for any V1 apps and addons. I did check our system and can't find an account using the email you used to create your forum account. I'd double check to make sure you're logging into the account used to purchase the apps.
  19. @Nicate Welcome to the forums. Thank you for the report, I've logged it with the developers to look into further.
  20. @fegd I've sent you a DM with a Dropbox link included for you to upload your file to so I can take a look.
  21. @NotMyFault Thanks for the report. I've logged the issue of the Freehand Selection tool status bar showing that drag move is possible regardless of the Mode set. We also have other improvements logged for the Pixel selection tools, some of these will cover the other issues you've raised but I'll double check them just in case.
  22. @Robby Poole It's still logged with the developers but I've updated the report to include the current release.
  23. @Jamesx1 For the moment some workflows do require the table to be detached from the Master page to allow edits to take place on the individual pages. We do have some improvements logged with regards to tables and master pages within Publisher. Some of these may be added in future releases as development continues. If you do have any suggestions on what further improvements could be made, please post them here.
  24. @AllTheVibes I've done some testing with a Huion Inspiroy Q620M we have with Photo V2 (V2.5.7) on Windows 11. I'm not getting any stuttering when using the pen/tablet with Windows Ink enabled within the Huion app as well as Photo V2. Huion Drivers are 15.7.6.485 You may want to try resetting Photo V2 to default settings. Hold down the CTRL key and open the app, when the options appear release the key. Leave the default options enabled and click Clear. You may also want to try reinstalling the Huion driver, just in case.
  25. Hi @Pubcrawler & @MikeTO I've created a separate report for the Print window and included links to the other threads.
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