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Everything posted by JFisher

  1. Hi Lensman Are you using Mac or Windows OS? Also, can you confirm whether this refers to the latest beta builds of Photo/Designer or release builds?
  2. Hi David G Ferre, Welcome to the forum Could you check the following location, you can do this by holding down the Windows key and the letter R and entering - C:\User\AppData\Roaming\Affinity\Photo\1.0 (Beta)\CrashReports\reports here you may find some files, if you're able to see them please upload them here. If not, Please upload the images that were used in the stack here so I can test this.
  3. Hi IanSG Thanks for reporting this issue, i'll get it passed to development!
  4. Hi chaleco45, The marching ants seem to be showing for me when using the selection tool, could you provide a screen recording?
  5. Hi jasonruzicka, Thanks for providing the file. I have looked into this for you and it appears that the error is caused by the path end points being coincident. You will notice in your document that when you have the text highlighted, it shows the handles overlapping. This causes an issue with the alignment of the text on the path which should not be happening. I have reported this to the developers to be fixed in a future update. I have rectified this for you in your document and have attached it to my post. You should find this displays correctly for you. Jason Ruzicka
  6. Hi jasonruzicka, Welcome to the forum! We can of course arrange a refund for you if that's what you would like? If you can provide the file I would be happy to look into this for you. You can upload the original .afdesign file here.
  7. Thanks for raising this Dazmondo77, I'll get this passed on.
  8. Hi BernardB Could you provide a screen recording so I can look into this?
  9. Hi Brittney, An issue similar to this has been reported to the developers before but isn't actually a bug. Instead it is an unfortunate side effect of the way the Adjustments and Live Filters operate on documents that are being viewed at less than 100% Your document contains lots of high contrasting pixels between the red and the white. This means what when you zoom out of the document to less than 100% what you see in the application has to get rescaled. As you are using Adjustments and Live Filters then these calculations are being done on the smaller rescaled document and this ca
  10. Hi shojtsy, In the latest build ( the Affinity Photo icon has updated, I can see from your GIF that you're possibly not using the current version? I've been unable to replicate the issue in
  11. Many thanks, i'll get this logged.
  12. Hi larsbre This seems to be working fine for me, could you provide the file you're using?
  13. Hi BiggA94 Could you provide the files you're using so I can test this?
  14. Thanks AlainP. This is crashing for me also, i'll get this logged!
  15. Hi Gavin W, Thanks for your post, Does this issue seem to occur when working with the mentioned RAW files specifically or does this happen for you with any files that are used? Does the crash still occur when working with less images? I am trying to determine if the crash is related to a memory issue or if it is file specific.
  16. Hi vadimsoloviev Thanks for your post, Could you provide more information about this issue? Could you provide some steps for me to follow so I can replicate this? Many thanks.
  17. Sorry to hear that @ZodiacArts, please contact affinityorders@serif.com and we can help you with this
  18. Hi Grain, As Gabe mentioned this has been reported to our developers to be fixed in a future update. We don't have an ETA on when the patch will be available at the moment.
  19. Hi @Chris26 Thanks for your post We are aware of some UI issues in the print dialogue, specifically the double sided setting not matching printer properties and this has been logged with the developers to be fixed in a future update. With regards to the red overlay you can see in the Print Preview, you can change the Fit Type to fit or shrink to printable or alternatively adjust the scaling percentage to make document that are bigger than the printer's size fit. I hope this helps!
  20. Hi matt.baker Thanks for your post, I have been unable to replicate this issue exactly. Could you provide a recipe for this? I can then pass this over to the development team for further investigation.
  21. Hi baruch.sienna. RTL support is something that maybe added in a future update but will not be available in the release build.
  22. Hi shapelet, Would it be possible to attach the document you're working with so I can test this?
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