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Posts
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Posts posted by NathanC
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Hi @javaorenj welcome to the forums,
Could you check if you have any of the 3rd party apps running in the linked thread and also confirm that your GPU drivers are on the most up to date version?
Could you also provide us with a crash report if one is available? The linked thread details how to find these.
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Hi @lindon welcome to the forums,
Is the app freezing/refusing to load on the startup/splash screen or does it eventually crash before it is able to launch?
If it's the latter, could you provide us with a crash report? The linked thread details how to find these.
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Hi @Photomatt welcome to the forums,
Further to @walt.farrell's suggestion, if you're referring to add-ons/content packs the below help article covers the different methods to install content packs.
https://affinity.serif.com/en-gb/store/resources-install-guide/
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Hi @Phen,
The crash is occurring due to an issue with the Text Layer on Page 1, after deleting this i've successfully been able to open the file in Publisher - see attached.
I've now reported this issue over to the developers.text layer deleted.afpub
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Bonjour @AdriDestybienvenue sur les Forums
sur la base que vous utilisez le FX 'Outer Shadow', celui-ci sera pixellisé lors de l'exportation au format PDF car il n'est pas pris en charge dans un format vectoriel qui pourrait être lié, Pourriez-vous nous fournir un exemple de fichier et une capture d'écran de votre exportation réglages?
Vous trouverez ci-dessous un lien de boîte de dépôt privé si vous souhaitez y télécharger le fichier.
https://www.dropbox.com/request/DhQCzF3gM7IH2KYbc8pO
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On the basis that you are using the 'Outer Shadow' FX, this will be rasterized when exporting to PDF as it is not supported in a vector format which could be related, Could you provide us with a sample file and a screenshot of your export settings?
Below is a private dropbox link if you want to upload the file there.
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Bonjour @Ziyah_DesignBienvenue sur les Forums,
Votre fichier contient des objets vectoriels, lorsque vous exportez votre document au format PNG, ces objets vectoriels apparaîtront flous/pixélisés car PNG est un format raster (basé sur des pixels). Si vous souhaitez que vos objets apparaissent comme de vrais vecteurs dans l'exportation finale, ils devront être exportés dans un format vectoriel, tel que SVG. Si vous souhaitez exporter votre fichier au format PNG, vous pouvez rendre le fichier moins "flou"/pixélisé en augmentant la résolution de l'image, mais lors de l'agrandissement de l'image, il aura toujours l'air pixélisé car il s'agit d'un format raster. Vous trouverez ci-dessous quelques liens pour vous aider à mieux comprendre les formats de fichiers.https://affinity.help/designer/fr.lproj/pages/ExportPersona/exportSettings.html
https://vector-conversions.com/vectorizing/raster_vs_vector.html
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Your file contains vector objects, when you export your document to PNG these vector objects will appear blurry/pixelated because PNG is a raster (pixel-based) format. If you want your objects to appear as true vectors in the final export, they will need to be exported in a vector format, such as SVG. If you want to export your file in PNG format, you can make the file less "blurry"/pixelated by increasing the resolution of the image, but when enlarging the image it will still look pixelated because it it is a raster format. Below are some links to help you better understand the file formats.
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Hi @abra100pro,
Do you happen to have any sample file that we can use to investigate further? I'm aware you mentioned it happens on many files however it's going to be difficult to replicate this on our side if the issue relates to something else within one of the files that crashed on export. It would also be beneficial if you could send us over a crash report along with a sample file.
Also are you finding the crash occurs when trying to export the file to a specific format? If you could also send a screenshot of your export settings that would be great.
Below is a private dropbox link if you wish to upload them there.
https://www.dropbox.com/request/PHZvAh9SASNULk4upjPr
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Hi @luwomoon Welcome to the forums,
Sorry to hear you're having issues with your file, as carl mentioned you can either upload your file here or alternatively to the below private dropbox link so we can investigate further.
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14 minutes ago, *mark said:
s of course it's enabled, but it's not visible its own layer, and then blacks out the layer I copy edit paste fx it into.
No worries, do you have a sample file so I can check what might be going wrong?
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3 minutes ago, *mark said:
I've created the layer with the fx (which aren't visible on the layer)
When you say the FX isn't visible on the original layer you're copying, do you mean that the 'Outline' FX option is not ticked on the layer effects settings? The FX needs to be enabled on the original layer otherwise it won't copy over to the new layer.
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Hi @Pedrober,
I can confirm the accented character undo limitation is an issue currently logged with the developers for resolution. 🙂
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Hi @AlanL welcome to the forums,
Just to clarify, is this an error that you are receiving in Affinity Photo or externally?
I've found the below thread on a different forum which is the same error you're receiving but on the P800 model, indicating the incorrect paper feed source may have been chosen on your printer's driver settings.
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Hi @thetasig,
Text frame scaling, via the text frame handle or through the spread re-scaling are not currently dynamically linked to the text/paragraph style settings, as such it shows as a modified style (the + icon) after scaling has been performed. This has been previously logged with the developers as an improvement.
Regarding the Master pages, they are treated as independent from spreads/normal pages and as such need to be re-scaled separately, this is as intended.
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Hi @Rogurt,
I can confirm this issue relates to the inability to see objects that extend over to the bleed area on artboards, this is currently logged with the developers for resolution.
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30 minutes ago, PixelPest said:
Why is this mask there?
Looks like it is a curves adjustment applied to the parent layer, as GarryP mentioned it is possibly related to constraints but it's difficult to know without the original file.
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Hi @Nadar
12 hours ago, Nadar said:-Some of my Affinity photos files end with afphoto, some with jpg.
Those with afphotos are also in jpg…
What is the difference ?
Simply put, .afphoto files are the standard native format for Photo files which ensure any objects/layers are kept intact along with guides, margins, masks etc. are all saved on the document.
JPG can be considered an end format ready for final use, any existing objects/layers will be flattened upon exporting.
12 hours ago, Nadar said:-I can't remember how I save this files ending with afphotos.
What is the way to do it ?
To save a file in the native .afphoto format, open the Document Menu > Save a Copy, you can then specify the location you want to save the afphoto file.
https://affinity.help/photoipad/English.lproj/pages/GetStarted/save.html
12 hours ago, Nadar said:-And how can one modify afphoto file to jpeg file ?
You can save/export your file as JPG from the Document Menu > Export and choosing the JPG format, more information on exporting is available in the below help guide.
https://affinity.help/photoipad/English.lproj/pages/Sharing/export.html
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5 hours ago, NathanC said:
this can then be made transparent by changing the Opacity setting
My mistake, I thought the intention was to make the entire object transparent rather than just the fill area.
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Hi @shustovcreates,
As PeteMacca mentioned, issues opening some HEIC files is currently logged with the developers for resolution.
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Hi @Nadar,
Are you looking for a simple comic bubble like the below?
There's a Callout Ellipse shape on the toolbar that can be drawn, this can then be made transparent by changing the Opacity setting of the object on the layers panel or using the transparency tool to create a gradient.
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Hi @Dan Cross,
Thanks for sending the file over, I've found that Master A's left and right spread text frames both had the 'Ignore text wraps' checked under the Text > Text Wrap Menu, after unchecking this and then applying the 'tight' text wrap setting to the picture frame on Page 164, this has then correctly wrapped the text contained within the master page frame when moving the image. I had noticed the image on 164 had a picture frame within a picture frame which wasn't necessary and may have been causing some confusion.
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I've not got any clear indications to what the issue might be from the crash report so far, is this something you're able to re-create using a specific workflow?
Both affinity designer and photo shut down as soon as I launch them
in V1 Bugs found on Windows
Posted
The referenced SetupUI log doesn't appear to indicate any obvious errors and is closing very early on in the process, do you have any anti-virus software installed which could potentially be interfering with the app? If so, it may be worth temporarily pausing this and trying to the install again.
Just to confirm, are there any recent crash reports in the %AppData%\Affinity\Designer\1.0\CrashReports\reports folder?