Patrick Connor

Please read my reply carefully. Apple have set the exchange rate for each of their app store regions. The price in Norway is 549 NOK (not $49.99 or any other price) the reduced price in Norway is 439 NOK (not $39.99). The reduction is 20% from the normal price. I do understand that NOK 439 is more than 50UD$ but that doesn't mean that it is not on offer, it is. We are giving a discount to NOK 439 on the normal selling price in Norway, which is NOK 549. We sell Windows software for the same price as Mac. Our only mistake is to advertise it to you at $39.99 when you can only buy it for 439 NOK. This is because our email system does not know where you are, simply that you are English speaking. HOWEVER If you set your "country" to USA before you buy you should be able to get it for $39.99, but your bank may charge a little for currency conversion.

Chatsamtalen har startet, Welcome to the Serif Affinity Forums. The price in Norway is expensive we agree, but we are not being misleading or untruthful. We set a singular price as $49.99 USD in the USA Mac App Store. All other prices worldwide follow on automatically. The Mac App Store currently sells that for NOK 549. When on offer at $39.99 USD the Mac App Store sells for NOK 439. So unfortunately when the offer is over the price will be even more expensive in Norway, but the 439 IS the offer price, even though it is more expensive than the US dollar price when not on offer. I understand that the Mac App Store do occasionally adjust their exchange rates, but currently the Norwegian NOK and the Australian AUD are fairing badly. You will understand that we charge our Windows customers the same as our Mac customers, and currently the Mac prices are set by Apple from the one USA price. If that means we have lost your sale then I am sorry, but there isn't much we can do, sorry. Patrick Connor The Affinity Team

You haven't provided a single good reason for Affinity to do this - your personal dislike of certain operating systems isn't a reason. He has given a single good reason... he has said he will buy it! That is the only reason we wrote the Mac and Windows versions...

MHDD Welcome to the Serif Affinity forums :) Interesting, I wonder why this doesn't work like any other "edit in" should... Good question

Menace, Welcome to the Serif Affinity forums :) I think you have found one of the very few differences between our software on different OSs If you are using the Windows version of Affinity Photo, then yes there is no scanning option. (It hasn't been removed so much as never added but that's just semantics) Most scanner manufacturers have only implemented 32-bit scanner drivers making it difficult for a native 64-bit app like ours. It's an odd area of support for Windows hardware. For now we suggest that you scan with the software that comes with the scanner. Frankly it's something that Microsoft need to tackle head on with hardware manufacturers and insist they work to a new standard, like Apple have.

Shiver

Joshriggs, Welcome to the Serif Affinity forums :) That is old and unofficial... It is a link to a Mac only trial of version 1.4. We removed the site links until we have a version 1.5 Photo for Mac and 1.5 Photo for Windows tested and served up by the website, as that isn't what most people would want to test and was causing us support problems.

Please ask affinityorders@serif.com, those responsible for workbook orders don't follow these forums

"Each computer that you personally control" is a fancy way of saying "your own computer", in other words: NOT on your home computer AND work computer, because work control that one... NOT your computer AND those belonging to family members who don't live with you, as those are their computers... But YES to your Windows desktops and Windows laptops (for your own use) if you own them and control what software goes onto them... OR Yes on one Windows computer for anyone to use. (where the word Windows and Mac are exchangeable)

Perhaps so, but not here. If your anti-virus is really not intercepting the call then this deserves investigating in its own thread in the bugs forum. (as do many other posts here which have little to do with the new 1.5 features)

Al-W, Welcome to the Serif Affinity forums. Your forum account isn't locked, so what account is concerning you and what problem are you having? The first post on these forums is moderated for every new users

Then on one of those, the programme is blocked from accessing the internet...

I don't understand the question, you can buy it for another person or yourself. If you mean can you buy it using your own choice if email address, yes but the purchase notification emails will go to whatever email address your account is set to. So buy it for someone else using your own address for a surprise and using theirs when a surprise is unnecessary.

Ha ha, nope it will come on both OSs

Stsguy, Welcome to the Serif Affinity forums :) It is not currently possible to buy the Windows versions of the software using someone else's email address without them getting the purchase emails. You can buy it in your name and change the account to her email address after you give it as a gift (and also forward the email receipts then).

Magin, Welcome to the Serif Affinity forum, Do you own either yet? If not startup time is not the criterion you should be choosing software based on. "loading and working" is quite vague. Startup time will be similar for both, but it is very system dependent, as icc profiles, fonts and other system specific metrics are iterated.

Thomasu8, Welcome to the Serif affinity forums :) There is no update option in the menus. The "check for updates" is automatic every time the software starts (and is connected to the internet). 1.5.0 is the latest stable release version and there are no patches at present. However if you want you can download and install a customer beta which trials the latest fixes before they are released via the automated update. The beta can be found in the Windows Photo beta forum (where you originally posted this question) in this thread . The customer beta does not auto update from the release version, it runs in parallel to the release version and the customer beta will only install on a machine that has the release version is installed (or prompts for the product key on a machine that does not have the release version installed)

Olaf, Welcome to the Serif Affinity forums :) There aren't any plans for adding other languages for the software or and documentation yet. I'm sure we will announce them when we plan to add others.

kmyck1, Welcome to the Affinity Forums :) When you placed your order you should have got 3 emails 1 of 3 Welcome to Affinity (for Account Creation) 2 of 3 Affinity order confirmation - Axxxxxxxxx (for a Software Order) 3 of 3 Affinity Product Key - Order Axxxxxxxxx (for a Software Order) In the email called "Affinity order confirmation - Axxxxxxx" There is a link called "download" and another one to the free content. If you cannot click on it or didn't get that email please contact support directly using affinity@serif.com with your order number.

I think this could happen. Existing posts would take a while to move so we will need to think about how to make that obvious. Perhaps block this forum to new threads, but not new posts, and move them into the sub forums as time allows. Let us think about this, as I think that done right it would work, but done wrong it would be a mess

waorak, Welcome to the Serif Affinity forums :) If you have bought both Designer and Photo, have you perhaps copied the Product Key for one into the other ? Other than that what you are doing should work fine. Copy from the affinity.store downloads page (using the copy button on that page, and paste into the installer using the paste button next to the product key field.

Gary, Welcome to the Serif Affinity forums. The introduce yourself thread is not the place to expect responses to questions. Please ask this in the questions and feedback forum

This is a good suggestion for the first beta after a release, (and then offer again if you Control/CMD run up). I think this would help eliminate apparent differences caused by settings.

1) no idea never heard of that. Quite odd. 2) it's not you, its everyone/anyone posting in the news and information forum that require approval, including me :-/ though I can approve my own.

It does seem like that wording is confusing, I'll look into that