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Frequently Asked Questions about V2 software

A place to find answers to the most common questions about the Affinity Version 2 apps. You can find a full list of V2 FAQs here. These FAQ threads are Read Only.

100 topics in this forum

  1. How do I reset the Affinity app back to its default settings?

    By Dan C,
    • 0 replies
    • 5.1k views

  2. Files stored in a Google Drive location are not selectable ('greyed out') on iPadOS

    By Dan C,
    • 0 replies
    • 1.2k views

  3. [FIXED IN 2.2.1] Affinity 2.2 Update Notification Error

    By Leigh,   
    • 0 replies
    • 2.8k views

  4. I'm getting the error "SKErrorDomain Error 4" when trying to In-App-Purchase on iPad. Why?

    By Leigh,   
    • 0 replies
    • 1.5k views

  5. [FIXED IN 2.1.1] [KNOWN ISSUE] Exporting to raster formats (TIFF, PNG, GIF etc) with a transparent background can fail in 2.1.0 and other Matte issues.

    By Dan C,   
    • 1 reply
    • 5.7k views

  6. I've updated to Affinity Designer 2.1 but I can't find the Vector Flood Fill Tool. Where is it?

    By Leigh,   
    • 0 replies
    • 2.7k views

  7. Where are the Affinity V2 apps resources and preference files located?

    By Dan C,   
    • 0 replies
    • 6.4k views

  8. I'm getting the message "There was a problem connecting to the server….." or prompted to enter server credentials when starting V2 on macOS. Why?

    By Leigh,   
    • 0 replies
    • 1.8k views

  9. Why does Finder no longer show my Albums when opening from Apple Photos?

    By Dan C,   
    • 0 replies
    • 3.8k views

  10. How do I enable PDFLib logging for V2 apps?

    By Leigh,   
    • 1 reply
    • 2.3k views

  11. [FIXED] Saving from Affinity V2 to an external drive gives "Failed to Save Document" error on macOS Ventura

    By Leigh,   
    • 1 reply
    • 2.7k views

  12. Why are we using MSIX for Windows installers?

    By Mark Ingram,   
    • 1 reply
    • 27.6k views

  13. I get the error "The data area passed to a system call is too small" when trying to run Affinity V2 on Windows. Why?

    By Leigh,   
    • 0 replies
    • 3.5k views

  14. How do I Licence, Register and Activate Affinity V2 apps?

    By Leigh,   
    • 1 reply
    • 15.8k views

  15. How do I find out if I have a Direct3D level 12.0 capable graphics card?

    By Leigh,   
    • 0 replies
    • 9.2k views

  16. How do I find out if I have a DirectX 10 compatible graphics card?

    By Leigh,   
    • 0 replies
    • 11.3k views

  17. I'm getting the error "Cannot open app package. Error in parsing the app package". Why?

    By Leigh,   
    • 0 replies
    • 4.5k views

  18. Are MSI/EXE V2 installers available?

    By Mark Ingram,   
    • 0 replies
    • 19.9k views

  19. Does Affinity V2 have scripting support?

    By Leigh,   
    • 0 replies
    • 3.7k views

  20. Does Affinity Designer V2 have bitmap tracing?

    By Leigh,   
    • 0 replies
    • 2.9k views

  21. Why am I getting the error "Sideloading is blocked by policy" when trying to install Affinity V2 on Windows?

    By Leigh,   
    • 0 replies
    • 5.9k views

  22. I'm getting the message "App didn't start" when trying run Affinity V2 .MSIX installation file. Why?

    By Leigh,   
    • 0 replies
    • 2.4k views

  23. I get the error "CONCRT140.DLL is either not designed to run on windows..." when trying to run Affinity V2. What's happening?

    By Leigh,   
    • 0 replies
    • 1.4k views

  24. I get the error "App Installer failed to install package dependencies..." when installing on Windows. How can I resolve this?

    By Leigh,   
    • 0 replies
    • 8.9k views

  25. Can my files & content be transferred from Version 1 to Version 2 on iPad?

    By Dan C,   
    • 0 replies
    • 2.4k views
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