[AP] RAW CR2 is badly imported, not useable

[DerHerr]

Hello!

Got today my Canon EOS 2000D and tried to import some raw images into AP. Sadly the raw image is not usable at all in it as you barely see anything except an high magenta color.

 

Left: JPEG - Right: RAW CR2

 

Do I have some wrong settings or is it just like that? Any fix for it?

 

Thanks!

 

PS: I am on Windows 10.

 

[walt.farrell]

The EOS 2000D is not on the list of cameras currently supported by Affinity Photo using the Serif raw engine (which is the only choice on Windows). My guess is that there's something in the raw files from that camera that Photo is misinterpreting. But others may have more information or better guesses.

[DerHerr]

Sigh, too bad. Originally I wanted to buy the 1300D, but on Prime Day the 2000D was cheaper so I got that one (is also a bit better). Hope there comes an update, have to use the Canon own Digital Photo Professional 4 until then.

[Dan C]

14 hours ago, walt.farrell said:

My guess is that there's something in the raw files from that camera that Photo is misinterpreting

Walt's correct here, unfortunately as the camera isn't supported the RAW file cannot be processed correctly currently. We're always working on our RAW support and hopefully your camera will be included in the future

[IanSG]

Adobe's DNG converter works with 2000D files - obviously it's an extra step, but it means that AP becomes an option.

[DerHerr]

4 hours ago, IanSG said:

Adobe's DNG converter works with 2000D files - obviously it's an extra step, but it means that AP becomes an option.

Thanks a lot! While it is another step, it's not that bad as it can convert in bulk.

 

11 hours ago, Dan C said:

Walt's correct here, unfortunately as the camera isn't supported the RAW file cannot be processed correctly currently. We're always working on our RAW support and hopefully your camera will be included in the future

"Hopefully", I do hope that too but I doubt it will happen

[jkehoe]

Hello DerHerr,

Although I'm on a Mac I have been using Canon's Digital Photo Professional software to process my CR2 files into TIFF. I then edit them in Affinity Photo. Canon's software is free to download (we could say that we already paid for it by purchasing Canon products). So there's that two-step process to go from shooting Canon RAW files and having a nicely edited JPG or PNG or whatever. Canon's software is okay and between that and Affinity I find it serves me well enough. I am not a professional.

Best regards!

[DerHerr]

18 minutes ago, jkehoe said:

Hello DerHerr,

Although I'm on a Mac I have been using Canon's Digital Photo Professional software to process my CR2 files into TIFF.

That's what I also used, wrote that in my first response

But I still would like to have the support in AP, rather than using any 3rd party tool

[R C-R]

2 hours ago, DerHerr said:

Thanks a lot! While it is another step, it's not that bad as it can convert in bulk.

Converting to DNG using the Adobe app also typically reduces the file size somewhat compared to the native RAW formats, so there is that.