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AP freeze when using fonts


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While using the text tool, it kept freezing the program. It did not crashes as such but would stop and indicate that the program is not responding. It happens when I want to change the font. Tried several times, different images.

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Yes you're right it is very slow when choosing fonts.

Both PC’s Win 11 x64 System with Intuos Pen & Touch 
PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM

- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB
PC2 HP Pavilion - 
Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM
 - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GB

iPad (8th Gen) 2020

 

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It's a known bug that should be corrected in the next beta.

-- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060
-- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1
-- Macbook Air 15" - Mac mini M2-Pro - 16 gb

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  • 2 weeks later...

Hey guys, I bought the Affinity Photo 1.5.0.45. And I use Text tool to creat a text layer and when I select this layer to change fonts, the software freeze. And can't select other font. And many second past  it wake up and the down scroll menu shows . Buy I scroll down the list , it freeze again!!!!

 

What can I do to solve it!!!!!!!

 

Thank you !

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  • Staff

Hey ayan13,

 

Does this happen every single time? There was an issue where you can drag one font over another and it will cause this but I can't reproduce it in the current release. 

How many fonts do you have installed? It could be a particular font causing it. We've had a few cases in the past like this.

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Hey ayan13,
 
Does this happen every single time? There was an issue where you can drag one font over another and it will cause this but I can't reproduce it in the current release. 

How many fonts do you have installed? It could be a particular font causing it. We've had a few cases in the past like this.

 

It happens every time. the CPU usage is always 33% . and AP freezes there.
New created text and old text will freeze when hit the downscroll menu of selecting fonts.
I am using Win7 pro CN 64bit system, 16G ram. SSD drive. And with Affinity Photo 1.5.0.45. My fonts number is 361 almost all that is system default fonts.
I now think it maybe caused by the chinese fonts. Maybe the preview of the font effect cause the problem.
But I can't delect all the chinese font to test it ,cause my windows is chinese version.

 

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Thanks for coming back ayan13, we have a Chinese version of Windows on a VM so we'll boot it up and see if we can reproduce your issue. I'll let you know once we've had a look. 

Hi Chris, 

Today I install AP 1.5.0.45 on my other pc. This freeze problem is gone.

It is Win10 64  chinese version. So I don't know why the win7 pc is freezeing.

And what resources is the downscrolling menu using when click on it.

 

ciao.

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