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Posted

When I check my pages I note that this pdf import linked files became gray instead of coloured, I need to relink them, but then, does it happened again to gray and what export issues I can expect?

Screenshot 2025-01-30 at 09.22.11.png

Screenshot 2025-01-30 at 09.23.08.png

Screenshot 2025-01-30 at 09.23.18.png

Posted

Hi @Iztok,

Is your document created in v2.5.7 or in the v2.6.0 Beta?

Your second screenshot shows the linked PDF appearing in your Publisher document in greyscale but your third seems to show the same linked document appearing in colour. I'm trying to understand whether this means you've resolved the issue...

If not could you please upload a screen recording showing your full screen with the Layers panel visible and include your Document Setup Colour Settings so we can get a better understanding of what is happening?

Affinity Designer 2.5.7 | Affinity Photo 2.5.7 | Affinity Publisher 2.5.7
Affinity Designer Beta 2.6.0.3027 | Affinity Photo Beta 2.6.0.3027 | Affinity Publisher Beta 2.6.0.3027

MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

Posted

Beta, now I replace all pdf linked files to jpeg, no missing links, but nothing in preview doesn't change- in privious screen I change relink first pdf file and colours appear all others photos in pdf has wrong colours preview

Screenshot 2025-01-30 at 10.25.09.png

Posted

Hi @Iztok,

Can you use Save as Package, save to a new empty folder and then zip the contents of the folder, i.e., the .afpackage file and the Images folder and upload the zip file so we can take a look at what is going on...

Affinity Designer 2.5.7 | Affinity Photo 2.5.7 | Affinity Publisher 2.5.7
Affinity Designer Beta 2.6.0.3027 | Affinity Photo Beta 2.6.0.3027 | Affinity Publisher Beta 2.6.0.3027

MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

Posted

I have crash problem so I alredy via wetransfere upload package it is 64 GB- I solve the problem for now, to change every pdf  with jpeg, but problem with pdf remain for you - I sent to - look screenshot

Screenshot 2025-01-30 at 13.05.41.png

  • Staff
Posted

@Iztok

The package you provide yesterday was uploaded to a private dropbox that only the Affinity Staff can access, so @Hangman will not be able to access the file sent yesterday.
The package file you provided yesterday is also missing half the resources, and was intended for investigating a different issue.
I have checked the package file from yesterday and none of the images shown in your example are greyed out

It's hard to investigate your issues if we are not using the same file and resources. 

Posted

It happened only on  .pdf import linked files, cant help for download i have connection till the end abouth four hours open and I have solid connection, cant you anything in crash report what happened, something with graphic card?

Screenshot 2025-01-30 at 16.35.05.png

  • Staff
Posted

The crash reports and files from your other issue have been passed to the developers for investigation, if you have any other information to add to assist on that issue, please add it to the original thread here below:


For the issue mentioned in this current thread, if you are finding that your linked files are showing as missing and becoming unlinked, then you may be having an issue on your network. Check if the files are saved locally or to iCloud. 
If they are saved to iCloud then move them to local storage and see if the issue persists. 

 

Posted

I don't have eny linking problem I havee all document in package Images folder, problem was when I copying picture from one publisher document to other and PDF - with colour previews

  • Staff
Posted

You seem to be talking about multiple issues in this one post so I am unsure what the problem you are reporting here is.

Please familiarise yourself with our Bug Reporting Guidance and our Forum Support Guidance, then use that to help you explain what issue you are trying to report or question you are asking in this post.  

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