BIGEYE Posted March 17, 2024 Posted March 17, 2024 Affinity does not support .dng files I've uploaded from my Samsung S24 Ultra. Any ideas? Quote
Hangman Posted March 17, 2024 Posted March 17, 2024 Hi @BIGEYE and welcome to the forums, Affinity apps use the LibRaw library for camera support... The Samsung S24 Ultra isn't currently on the list of supported smartphone cameras... The full list of currently supported cameras can be found here... Quote Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse
BIGEYE Posted March 17, 2024 Author Posted March 17, 2024 Thanks for the reply. I note that the Samsung S23 ultra is not on the supported list either. This puts Affinity photo a couple of years behind smartphone cameras. In my case, Affinity photo 2 is now redundant. 😠 emmrecs01 1 Quote
thomaso Posted March 17, 2024 Posted March 17, 2024 22 minutes ago, BIGEYE said: Affinity photo 2 is now redundant. Alternatively you can try converting the Samsung .dng with the Adobe DNG Converter to a more universal DNG raw file before opening the image in APhoto: Chills 1 Quote • MacBookPro Retina 15" | macOS 10.14.6 | Eizo 27" | Affinity V1 • iPad 10.Gen. | iOS 18.5. | Affinity V2.6
BIGEYE Posted March 17, 2024 Author Posted March 17, 2024 That worked, but images very dark as you said. Not good having to go through this palaver to open images. Quote
thomaso Posted March 17, 2024 Posted March 17, 2024 50 minutes ago, BIGEYE said: but images very dark Maybe this mentioned Samsung update helps? https://community.adobe.com/t5/camera-raw-discussions/samsung-s24u-expertraw-looks-like-8bit-jpg-promode-dng-completely-broken/td-p/14396675 Quote • MacBookPro Retina 15" | macOS 10.14.6 | Eizo 27" | Affinity V1 • iPad 10.Gen. | iOS 18.5. | Affinity V2.6
BIGEYE Posted March 17, 2024 Author Posted March 17, 2024 Thanks. Interesting, and a lot to read. Quote
Mahbub93 Posted June 28, 2024 Posted June 28, 2024 On 3/17/2024 at 3:57 PM, Hangman said: Hi @BIGEYE and welcome to the forums, Affinity apps use the LibRaw library for camera support... The Samsung S24 Ultra isn't currently on the list of supported smartphone cameras... The full list of currently supported cameras can be found here... now after app update my s23 dng also arent supported, wont affinity release support? What do we do now 😞 Quote
Hangman Posted June 28, 2024 Posted June 28, 2024 Hi @Mahbub93, Which version of Affinity Photo are you using? The S23 is on the list of supported cameras so should work... Galaxy S23+ (New) Galaxy S23 Ultra (New) Could you upload a sample image so we can take a look? Quote Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse
Mahbub93 Posted June 28, 2024 Posted June 28, 2024 2 minutes ago, Hangman said: Hi @Mahbub93, Which version of Affinity Photo are you using? The S23 is on the list of supported cameras so should work... Galaxy S23+ (New) Galaxy S23 Ultra (New) Could you upload a sample image so we can take a look? already given to another moderator, i have the base s23, and it should, and I did until I updated the expert raw app two days ago now its not anymore opening in expert raw Quote
BIGEYE Posted June 28, 2024 Author Posted June 28, 2024 I have the Samsung S24 Ultra. Poor show that Affinity does not support the latest smartphones. mopperle 1 Quote
Mahbub93 Posted June 28, 2024 Posted June 28, 2024 3 minutes ago, BIGEYE said: I have the Samsung S24 Ultra. Poor show that Affinity does not support the latest smartphones. i am just waiting for them to update affinity to include latest dngs. fingers crossed Quote
mopperle Posted June 28, 2024 Posted June 28, 2024 43 minutes ago, BIGEYE said: Poor show that Affinity does not support the latest smartphones. It is not a poor show. Serif relies on the Open Source project LibRaw. And as long as they do not add it to their library (and this can sometimes be extremly difficult), you wont see it in APho. Yes, Adobe supports it, but they have a "few" more resources then Serif and they have another price tag. 😉 Chills 1 Quote Regards, Otto Affinity Suite v2.6.x - Windows 11 Pro
Mahbub93 Posted June 28, 2024 Posted June 28, 2024 13 minutes ago, mopperle said: It is not a poor show. Serif relies on the Open Source project LibRaw. And as long as they do not add it to their library (and this can sometimes be extremly difficult), you wont see it in APho. Yes, Adobe supports it, but they have a "few" more resources then Serif and they have another price tag. 😉 Means affinity photo wont support samsung dngs anymore? 😞 Quote
mopperle Posted June 28, 2024 Posted June 28, 2024 NO! Again, they rely on LibRaw and they add permanently all kind of new cameras and formats and currently support hundreds of cameras. But this is very time consuming and can you imagine how many cameras/smartphones are being released every year? And even within one brand formats changes. Best example is your beloved Samsung. And btw. there are wellknown photo editors, which do not support DNG at all. Chills 1 Quote Regards, Otto Affinity Suite v2.6.x - Windows 11 Pro
walt.farrell Posted June 28, 2024 Posted June 28, 2024 1 hour ago, Mahbub93 said: Means affinity photo wont support samsung dngs anymore? 😞 You reported this in another topic and it's been logged as an issue. So it's not working right now, due to the other software updates you've made in Samsung software, but that doesn't mean it won't ever work. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Hangman Posted June 28, 2024 Posted June 28, 2024 Hi @Mahbub93, Which version of Photo are you using? I've just opened a DNG file from the Samsung S24 Ultra in Affinity Photo v2.5.3 and it opens without issue. Quote Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse
walt.farrell Posted June 28, 2024 Posted June 28, 2024 1 minute ago, Hangman said: Which version of Photo are you using? I've just opened a DNG file from the Samsung S24 Ultra in Affinity Photo v2.5.3 and it opens without issue. It's an issue with updated Samsung software. See the user's other topic I linked just above. Hangman 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
pixelstuff Posted June 28, 2024 Posted June 28, 2024 I thought DNG was supposed to be a standardized RAW file format like JPG and PNG have standards. Is that not the case, or did Samsung create a non complaint DNG file? I use VueScan for scanning which can do RAW information from the scanner in the DNG file format. Those open just fine in Affinity Photo. Quote
Hangman Posted June 28, 2024 Posted June 28, 2024 Hi @BIGEYE, Could you upload a sample DNG file so we can test... Quote Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse
Hangman Posted June 28, 2024 Posted June 28, 2024 Hi @BIGEYE, Thanks for your sample file... This also opens for me without issue... I'm just about to check on Windows as well... Quote Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse
pixelstuff Posted June 28, 2024 Posted June 28, 2024 5 minutes ago, Hangman said: Hi @BIGEYE, Thanks for your sample file... This also opens for me without issue... I just tried the Sample file on Windows 11, with Affinity Photo 2.5.3 and Photoshop CS6 and neither one would open it. Quote
Hangman Posted June 28, 2024 Posted June 28, 2024 6 minutes ago, pixelstuff said: I just tried his Sample file in Windows 11, Affinity Photo 2.5.3 and Photoshop CS6 and neither one would open it. Confirmed, it seems to be a Windows-specific issue... Photopea opens the file but just shows a solid black image... Quote Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse
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