2.3.0.2114, Windows: Affinity applications won't close.

[walt.farrell]

I've noticed that none of my 2.3.0.2114 MSIX-based Affinity applications will close completely on my Win 11 laptop. Instead, the UI disappears but Task Manager shows them active as background tasks, where they consume > 20% CPU indefinitely (or, at least, as long as I've felt like letting them sit there).

This happens with only one of the applications open, or with multiples.

I have checked with the Account dialog and there doesn't seem to be any content installation activities ongoing.

It happens with documents open, or not.

[EmT]

Hi @walt.farrell

Please could you upload your DMP files to the dropbox link below
https://www.dropbox.com/request/cbhPBdyWJxRIlinWRQDE

[walt.farrell]

DMP file from Photo uploaded, @EmT. Files from Designer/Publisher uploading now.

[walt.farrell]

DMP files from Designer and Publisher finished uploading, too.

 

[Ron P.]

I'm not able to replicate this on Windows 10 Desktop.

[PetervL]

@walt.farrell I'm also not able to replicate this. Not on my desktop (i7) nor on my laptop (R7). Just for your information I'm running windows 11 and MSI/EXE on both machines.

[walt.farrell]

Thanks to Ron and Peter for trying it on their systems. It's going to turn out to be something specific to my system, or to the number of raster brushes I have installed, I think. 

It does eventually close, as it turns out, after spending (I think) about 6 minutes reading/writing raster_brushes.propcol. I've been providing various information (dumps, process monitor logs, IPC logs, my .propcol file, etc.) to the Serif team to help diagnose it. 

[Affinity Info Bot]

An issue raised in this thread ("App can take a long time to close down") has now been reported to the developers by the testing team (Ref: AF-1215). Thank you very much for reporting this issue to us.

[walt.farrell]

Patrick listed this issue as fixed in 2.3.0.2157 and I can confirm that it is (even though Serif Info Bot hasn't mentioned it here, yet ).

[Affinity Info Bot]

The issue "App can take a long time to close down" (REF: AF-1215) has been fixed by the developers in internal build "2.3.0.2150".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.