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Crash after dragging images from ZIP file Publisher v2.2.1 (worked in v1.x)


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I'm new to macOS, so perhaps I'm misunderstanding what you're doing...

But, how are you viewing the contents of the .zip file, and then dragging something out of it onto a document in Publisher?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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Thanks. I won't be able to help you, I'm afraid, as I don't use WinZip. And I don't have seem to have anything else that allows drag/drop from a zip file.

Are you getting any crash reports that might help with the problem diagnosis? 

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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1 hour ago, stewart_whaley said:

It's opening using WinZip [for Mac]. Like I mentioned this scenario worked in Publisher v1.x

Try using the built-in / default Archive Utility.app.

Mac Pro (Late 2013) Mac OS 12.7.4 
Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

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Hi @stewart_whaley,

I can confirm the crash in both v2.2.1 and v2.3.0.2114 Beta... For me, it will crash only when dragging a file from a .zip file directly onto a page. If dragging into the app without a page open there is no crash...

Note: I'm testing using BetterZip, so it's not specific to WinZip.

It doesn't crash when using v1.10.6.

Crash Report

Affinity Publisher 2 Beta-2023-11-12-141421.ips

Affinity Designer 2.4.2 | Affinity Photo 2.4.2 | Affinity Publisher 2.4.2
Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8
MacBook Pro 16GB, macOS Monterey 12.7.4, Magic Mouse

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14 hours ago, Old Bruce said:

Try using the built-in / default Archive Utility.app.

AFAIK, there's no way to view the content of a .zip file when using the default Archive Utility on macOS without the addition of a QuickLook plug-in such as BetterZIP...

Affinity Designer 2.4.2 | Affinity Photo 2.4.2 | Affinity Publisher 2.4.2
Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8
MacBook Pro 16GB, macOS Monterey 12.7.4, Magic Mouse

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27 minutes ago, Hangman said:

AFAIK, there's no way to view the content of a .zip file when using the default Archive Utility on macOS without the addition of a QuickLook plug-in such as BetterZIP...

I agree that there is a difference between expanding / decompressing a ZIP file and viewing its contents. I would suggest expanding it rather than viewing the contents and trying to drag files out (without expanding).

Mac Pro (Late 2013) Mac OS 12.7.4 
Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

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10 minutes ago, Old Bruce said:

I would suggest expanding it rather than viewing the contents and trying to drag files out (without expanding).

I suppose the only thing here is that doing so (without expanding) works quite happily in the v1 apps, i.e., without crashing the app though having said that if adding as a Linked file, pre-flight throws up an error because it can't locate the linked file since it's again located in a randomly named hidden temporary cache folder...

/var/folders/cw/dpswk0z567v_xsg88xv0pz2r0000gn/T/620ADDAD-7ABC-4B37-AB32-97FD4FECFEA7/

So I'm assuming the apps aren't really meant to support adding files in this way...

Affinity Designer 2.4.2 | Affinity Photo 2.4.2 | Affinity Publisher 2.4.2
Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8
MacBook Pro 16GB, macOS Monterey 12.7.4, Magic Mouse

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1 minute ago, Hangman said:

So I'm assuming the apps aren't really meant to support adding files in this way...

At least, not Linked. Embedded would not have that problem, of course.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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  • 4 months later...
  • Staff

The issue "[macOS] Mac Apps crash when an image is dragged and dropped from a Zip file" (REF: AF-1162) has been fixed by the developers in internal build "2.4.2.2356".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us.

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