Jump to content
You must now use your email address to sign in [click for more info] ×

Looking for help... Publisher does not seem to be functioning properly


Recommended Posts

Hello, I am a long time Adobe user that has switched over to Affinity recently. I'm still trying to work my way through using new software, but am increasingly more certain that my Publisher software is not functioning properly. Just a few examples... (1) I am trying to add a leader character to a tab and couldn't figure out how to do so. I finally looked for help online and was directed to go to Text Styles through the "Windows" drop down menu. I did so and Text Styles already had a check mark next to it. I unchecked it and checked it again (several times) and nothing is happening. I can't seem to access this window. Also (2) there is a button at the top with a lower case "a" in it which I assume should open a box that will allow me to control various characteristics of the fonts I'm using. When I click on this button, nothing happens. These are just two examples of times where the program doesn't seem to be functioning properly. Any guidance or direction for where to go to address these issues would be appreciated.

Link to comment
Share on other sites

Do you have multiple monitors, or sometimes have multiple monitors? 

Or, have you Floated some of your active documents, rather than leaving them opened in tabs?

Can you give us a screenshot of the complete application window?

PS: Welcome to the Serif Affinity forums.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3.1

Link to comment
Share on other sites

16 hours ago, Karl Benner said:

Also (2) there is a button at the top with a lower case "a" in it which I assume should open a box that will allow me to control various characteristics of the fonts I'm using. When I click on this button, nothing happens.

Which “lower case ‘a’” icon are you pressing?

There are two on the Context Toolbar (technically three if you also include the "Update Character Style" button) when editing text – one has an underline (tooltip = “Character Style”) and is just an icon, while the other has no underline (tooltip = “Character”) and that should show the Character Panel.

Maybe these should be combined (and the same for the "Paragraph Style" and "Paragraph" icons) so that there’s less confusion, or maybe it’s just me.

Link to comment
Share on other sites

In response to Walt Farrell and Garry P...

Walt - I do not have multiple monitors. And I apologize, I don't know what Floating documents means. I'll attach a screen shot.

Garry - In the attached screen shot, I circled the button I was referring to.

Thanks to both of you.

Karl

Screenshot 2023-11-07 at 11.12.32 AM.png

Link to comment
Share on other sites

Myself, I would try Window > Studio > Show Left Studio to see if the missing checked items are there and then I would just use Window > Studio > Reset Studio.

Mac Pro (Late 2013) Mac OS 12.7.2 
Affinity Designer 2.3.1 | Affinity Photo 2.3.1 | Affinity Publisher 2.3.1 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

Link to comment
Share on other sites

33 minutes ago, Karl Benner said:

I circled the button I was referring to.

It is not button, it is a label for Character style list in right:
image.png.f9956a2b66462d751ee80855ef587961.png

It is same as label for Paragraph style list:
image.png.796283890d95f03309f666c01e11af85.png

P.S. i think it's quite a confusing way to label stylelists because the label should have a colon - like here for example.
image.png.0297324d970db37f918c8e628c7e6e4f.png

Personally, I would use the button for Character and Paragraph panel instead of these labels to mark the style sheets - they look the same, and it would also save some space on the crowded Context toolbar.
image.png.66bca7ccce9bb3d019cc2b95e5796ef7.png

Edited by Pšenda

Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.3.1.2217
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506.
Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.

Link to comment
Share on other sites

1 hour ago, Pšenda said:

Personally, I would use the button for Character and Paragraph panel instead of these labels to mark the style sheets - they look the same, and it would also save some space on the crowded Context toolbar.

From my earliest use of the Affinity Applications I have wondered about the placement of those buttons. Made absolutely no sense to me.

Mac Pro (Late 2013) Mac OS 12.7.2 
Affinity Designer 2.3.1 | Affinity Photo 2.3.1 | Affinity Publisher 2.3.1 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

Link to comment
Share on other sites

15 hours ago, Pšenda said:

It is not button, it is a label for Character style list in right:

The button which Karl circled is the correct button to bring up the Character Panel, not the icon as you showed in your screen-grab.

However, I agree that there should only be a button, not a label and button which look similar.

Resetting the Studio, as mentioned by Old Bruce, should resolve the issue but I don’t know why it happened in the first place.

Link to comment
Share on other sites

8 hours ago, GarryP said:

However, I agree that there should only be a button, not a label and button which look similar.

It isn't even a proper text label, just an icon that differs from the icon for the button only in that the "a" is underlined. For the paragraph button & icon 'label' it is even worse since the two have identical icons.

All things considered, I think the two icon 'labels' could just be removed with little or no loss of clarity about what their respective fields are for.

All 3 1.10.8, & all 3 V23.0 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Link to comment
Share on other sites

Thanks to everyone for your help and input. I used the reset studio button as Old Bruce suggested and it returned the Text Styles and Character menus to the right studio. The "a" button still doesn't work but as long as I can access those menus from the right studio, I'll be good. Again, the assistance is much appreciated.

Link to comment
Share on other sites

4 minutes ago, Karl Benner said:

The "a" button still doesn't work

Assuming you have the Character panel enabled, it should show it to you. Thus, for example, if it's in your right Studio, and you have some other panel showing, pressing that "a" button should switch that row of the Studio to the Character panel.

The change can be subtle to notice.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3.1

Link to comment
Share on other sites

2 hours ago, walt.farrell said:

Assuming you have the Character panel enabled, it should show it to you.

Not sure what you mean by "enabled" because even if it is not currently visible among the other studio panels, that button should open it somewhere in the app's workspace.

All 3 1.10.8, & all 3 V23.0 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Link to comment
Share on other sites

1 hour ago, R C-R said:

Not sure what you mean by "enabled" because even if it is not currently visible among the other studio panels, that button should open it somewhere in the app's workspace.

If it's not enabled (ticked in the Windows menu) then I think the visual effect of showing it will be more obvious in some cases. But it depends in part on the application you're using. Character and Paragraph are not docked in the Right Studio by default in Designer, for example. So if you click the "a" button there you get a nicely visible floating, undocked, popup.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3.1

Link to comment
Share on other sites

11 minutes ago, walt.farrell said:

If it's not enabled (ticked in the Windows menu) then I think the visual effect of showing it will be more obvious in some cases.

OK, I see what you mean but clicking the "a" button should enable/open it somewhere in the app's workspace so it is unclear why that apparently is not working for @Karl Benner.

All 3 1.10.8, & all 3 V23.0 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Link to comment
Share on other sites

6 minutes ago, R C-R said:

OK, I see what you mean but clicking the "a" button should enable/open it somewhere in the app's workspace so it is unclear why that apparently is not working for @Karl Benner.

It's a question, I think, of what the user is expecting to happen.

It's obvious if you get a floating panel, as happens (usually) with the Glyph Browser. It's very unobvious if, for example, the Right Studio, second row of panels, simply shifts from what it's currently showing to showing the Character panel.

Especially if you don't expect that to be what happens. 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3.1

Link to comment
Share on other sites

I can go to the Windows menu, scroll down to "Text" and then select "Character" and it will check and uncheck each time I do that. Simultaneously, each time I check and uncheck "Character," the Character menu in the right studio will appear and disappear. Which is what I would expect it to do.

After closer inspection, I found that if I click the "a" button when the Character menu is not open in the right studio, the character menu will then appear in the right studio. But if I click the "a" button again, the character menu does not disappear. I kind of figured it would, but if it's not supposed to then I guess I'm good.

Also, to address what Walt said, I was expecting a free floating character panel to appear when I clicked on the "a" button. So you were absolutely correct in that regard.

Once again, thanks to all for your assistance!

Link to comment
Share on other sites

11 hours ago, Karl Benner said:

but if it's not supposed to then I guess I'm good.

It's not supposed to :) 

That "a" button simply opens the Character panel if it's not open and gives it focus. It's not a toggle like the Window menu items.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3.1

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.