Issue opening jpg

[Jay1991]

Can't seem to view this image properly in designer or photo, don't have publisher installed but I'm assuming the same issue. The image shows fine in other viewers. It's an official press image file.

[Callum]

Hi Jay1991,

This image seems to open fine for me, please could you provide a screenshot showing how the image looks in Affinity?

Thanks
C

[walt.farrell]

You might also Zip the image before uploading it, as the forum software might make some changes to it otherwise.

[Jay1991]

5 minutes ago, Callum said:

Hi Jay1991,

This image seems to open fine for me, please could you provide a screenshot showing how the image looks in Affinity?

Thanks
C

Hi, thanks Callum. This is how it appears for me in both designer and photo.

4 minutes ago, walt.farrell said:

You might also Zip the image before uploading it, as the forum software might make some changes to it otherwise.

Ah ok, well the official source is

if that helps, thanks

edit: The forum software seems to have automatically embedded the link as an image... not sure how to stop it from doing that, hopefully it doesn't matter. Just an FYI I guess

[walt.farrell]

10 minutes ago, Jay1991 said:

edit: The forum software seems to have automatically embedded the link as an image... not sure how to stop it from doing that, hopefully it doesn't matter. Just an FYI I guess

Try this: Download it to your machine, as you did to load it into your Affinity app. Zip it. Upload the .zip file.

[Jay1991]

12 minutes ago, walt.farrell said:

Try this: Download it to your machine, as you did to load it into your Affinity app. Zip it. Upload the .zip file.

Sure, here you go. Thanks

2024_TX_500h_FSPORT_Exterior_004.zip

Edit: I also noticed if you hover over the image in my previous message, you can see the source of it. Or better yet you can just right click and open the link to get it directly from the lexus website

[Old Bruce]

Interesting how there are masks in a JPEG file. Turn them off.

 

[Jay1991]

3 minutes ago, Old Bruce said:

Interesting how there are masks in a JPEG file. Turn them off.

 

well that worked, thanks! I didn't even look at the layers window because who expects to see layers at all on a .jpg lol

[Rick G]

21 minutes ago, Old Bruce said:

Interesting how there are masks in a JPEG file. Turn them off.

 

That is the solution. That is something else (PSD?) renamed to JPG. My less elegant way of dealing with it was to convert your troublesome JPG to a "JPG" and all was well including a reduction from 49000 K to 315 k

[Jay1991]

Just now, Rick G said:

That is the solution. That is something else (PSD?) renamed to JPG. My less elegant way of dealing with it was to convert your troublesome JPG to a "JPG" and all was well including a reduction from 49000 K to 315 k

so is this still an issue with affinity or a quirky uncommonly formatted image file? To reiterate, it still opens fine from the get go in browsers and photo viewers. I don't have any adobe apps anymore but I'm curious how it appears in photoshop at least

[Rick G]

1 minute ago, Jay1991 said:

so is this still an issue with affinity or a quirky uncommonly formatted image file? To reiterate, it still opens fine from the get go in browsers and photo viewers. I don't have any adobe apps anymore but I'm curious how it appears in photoshop at least

The problem was in the bottom mask. Turn that off and the picture shows correctly in Affinity. That is a renamed file that has layers which JPG files do not

So other simple viewers do not see the layers but Affinity does

[Hangman]

Looking at the application marker for the file, FF D8 FF E1, reveals it's actually an Exif file using the Motorola type byte align, MM.

"The Exif file format is the same as the JPEG file format. Exif inserts some image/digicam information data and a thumbnail image for JPEG conformity with the JPEG specification. Therefore you can view Exif format image files using JPEG-compliant Internet browser/Picture viewer/Photo retouching software etc., as usual, JPEG image files."

Exif uses the TIFF 6.0 format to store data which likely explains how the file contains multiple layers.