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Updated v2 Desktop Online Help localization bug ...


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For me the ADe/Aph/APub v2 Online Help system for Desktop apps has a localization bug in showing up as default the wrong user browser/system language via/in the bottom left language choice popup menu. - AFAI can see only the V2 Desktop apps Online Help is affected here, the iPad and older v1 online helps are not affected from this.

Here it should be "Deutsch" as default for me instead of "English (UK)" for every V2 Desktop online help ...

wrong_localization.jpg.4bf35b20c7d74d071719b52a233813e2.jpg

 

 

☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan
☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2

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To me only AD2 + APh2 are affected, while the APub2 help opens with the menu item "Deutsch".

Weird, I just removed the according sites (affin.co / affinity.help) from the browser history / cache … and now also APub2 opens with "English (UK)" while "Deutsch" can't get set, although the content is shown in German, as in AD2 and APh2.

macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 only

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Hey all,

I've logged this with the Documentation team for investigation, After changing my Regional/Language setting to Italian, clearing my browser cache/history and then restarting, both the Language option and the dropdown menu still show English (UK).

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FWIW, for me, from the https://affinity.help page, all of the links always open to the UK English version. I have not found a way to convince it to use the US version by default.

All 3 1.10.8, & all 3 V23.0 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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12 minutes ago, R C-R said:

FWIW, for me, from the https://affinity.help page, all of the links always open to the UK English version. I have not found a way to convince it to use the US version by default.

It's been unclear to me in this discussion whether people have been changing their System language settings, or their Browser language settings. The Browsers I have used on Windows can be set to something specific, or can be set to use the System language.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3

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7 minutes ago, walt.farrell said:

It's been unclear to me in this discussion whether people have been changing their System language settings, or their Browser language settings. The Browsers I have used on Windows can be set to something specific, or can be set to use the System language.

I am not aware of any relevant language settings for Safari, the browser I use for those links. My primary "preferred" System language is US English, with UK English as a second 'preferred' language, but I think that should not have anything to do with this, since it affects only what is seen in menus, dialogs, & date, time, & currency formats.

All 3 1.10.8, & all 3 V23.0 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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