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Why can't Win11's Task Manager kill these programs?


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I have no problem on Windows 11 with killing the apps from task Manager.

However, the running processes should have a "2" after the name, as below:

image.png.669a051f4f3e523126d5d258308c0ca1.png

This leads me to suspect that either:

  • You did not use the intended installation path (run the MSIX program), but instead used one of the unsupported alternative methods.
    or
  • You're ran the unofficial 2.0.3 EXE-based installer that Patrick Connor made available a few days ago.

Can you confirm if which, if either, of these applies to you? That may help diagnose the problem.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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I ran the MSIX as downloaded and installed same with a double-click. I will note that eventually, the processes clear themselves, but when I'm trying to work, it's frustrating to not have TM kill the processes. I might add that this has only recently begun for me.

Edited to add that after closing the program normally, AP still appears in the TM with a crashpad_handler.exe attached

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Thanks. All that seems strange, along with the missing "2" from the process names.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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30 minutes ago, walt.farrell said:

However, the running processes should have a "2" after the name, as below:

Interesting, I don't have 2 there either - Win 11, APub 2.0.0.

image.png.3cbbbc08e647b1a6bb522b327c037f95.png

Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155.
Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.

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If you really want to kill off processes, you might try installing SysInternals and using pskill (I think it's called).

Len
Affinity Photo 2 | QCAD 3 | FastStone | SpyderX Pro | FOSS:  ART darktable  XnView  RawTherapee  Inkscape  G'MIC  LibreOffice
Windows 11 on a 16 GB, Ryzen 5700 8-core laptop with a cheesy little embedded AMD GPU

Canon T8i / 850D | Canon EF 24-70mm F4L IS USM | Canon EF 70-200mm F4 L USM | Rikenon P 50mm f/1.7 | K&F Concept Nano-X filters
...desperately looking for landscapes in Nolandscapeland        https://www.flickr.com/photos/14015058@N07/

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Well, I was on Win 10 earlier. I didn't expect a 10 vs 11 difference, and I've never noticed that one before that I can remember. I'll look later.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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Windows 11 here, Photo 2.0.3

image.png.c617ca04259afe2710c9713e44a550a1.png

Len
Affinity Photo 2 | QCAD 3 | FastStone | SpyderX Pro | FOSS:  ART darktable  XnView  RawTherapee  Inkscape  G'MIC  LibreOffice
Windows 11 on a 16 GB, Ryzen 5700 8-core laptop with a cheesy little embedded AMD GPU

Canon T8i / 850D | Canon EF 24-70mm F4L IS USM | Canon EF 70-200mm F4 L USM | Rikenon P 50mm f/1.7 | K&F Concept Nano-X filters
...desperately looking for landscapes in Nolandscapeland        https://www.flickr.com/photos/14015058@N07/

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All 3 show the "2" on my Windows 11 machine. Something strange is going on, but I've no idea what it could be.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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try using process explorer: https://learn.microsoft.com/en-us/sysinternals/downloads/process-explorer you can dig a bit deeper into whats running.

iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9  
B| (Please refrain from licking the screen while using this forum)

Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions

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I don't want to turn this into another complaining thread. I'm a happy user of Affinity all the way round. I was working on yet another POD book in Publisher when the difficulty popped up. The POD book is done and good to go on Ingram Spark and Amazon, regardless of whether it's a bug or a feature.

Thank you Affinity for your continued efforts with v2.

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Interesting. I uninstalled all three 2.04 msix installs, and reinstalled them. It now appears as though they quit clean. Task Manager is showing them doing such.

The 2.04 msix files were installed over Dan's Patrick's 2.03 early update files. Not sure if that had anything to do with the quitting and "hanging on" Task Manager problems or not.

In any event, don't be shy about uninstalling and re-installing. All of my many brushes, assets, &c. were picked up by the new installs unscathed.

What a great trio of programs. They just keep getting better and better.

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