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Publisher asks me for a later version but I have the latest


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Hello, I bought version 2.0 on the day of release and I worked on a file that I have to send to print as soon as possible but I have a problem.

I can't open the file anymore because the program tells me that the file includes functions of a later version of Affinity.
But I have the latest version.

Do you have a solution to be able to open the file in question?

Thank you so much.

I attach a couple of screenshots and the file Forex 150x100.afpub

1007821672_Screenshot2022-11-14alle08_12_52.png.b2d660e4b15aae915a18b0496fe41c86.png

21444172_Screenshot2022-11-14alle08_35_32.png.728c2c656150deeab5c6eba288dce484.png

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Just to confirm: You created this file on a desktop version of Publisher 2, and you're trying to use it on that same machine?

What OS do you run?

 

-- Walt

Desktop:  Windows 11 Home, version 21H2 (22000.613) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 10 Home, version 21H2 (19044.1706) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.5 (.1342) and 2.0.0 / Affinity Designer 1.10.5 (.1342)  and 2.0.0 / Affinity Publisher 1.10.5 (.1342)  and 2.0.0
iPad Pro M1, 12.9", iPadOS 16.1, Apple Pencil 2, Magic Keyboard

      Affinity Photo 1.10.5 (.280) and 2.0.2 / Affinity Designer 1.10.5 (.21) and 2.0.2 / Affinity Publisher 2.0.2

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3 minutes ago, walt.farrell said:

Just to confirm: You created this file on a desktop version of Publisher 2, and you're trying to use it on that same machine?

What OS do you run?

 

Seems that Paolo tries to open a document from an extern device (iCloud). Are the known problems, that existed in v1, concerning extern devices, solved in v2?

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Unfortunately, I cannot open that file either. I've tried on both iPad and Windows.

Generally Serif have recommended saving to a local drive, then moving the file later to a network location or cloud drive if you need it there. I think you may have saved your file to iCloud, and I wonder if it has somehow been corrupted?

Perhaps someone from Serif will be able to examine your file and figure this out. You're not the first person to have reported this, though I've only seen a few reports.

-- Walt

Desktop:  Windows 11 Home, version 21H2 (22000.613) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 10 Home, version 21H2 (19044.1706) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.5 (.1342) and 2.0.0 / Affinity Designer 1.10.5 (.1342)  and 2.0.0 / Affinity Publisher 1.10.5 (.1342)  and 2.0.0
iPad Pro M1, 12.9", iPadOS 16.1, Apple Pencil 2, Magic Keyboard

      Affinity Photo 1.10.5 (.280) and 2.0.2 / Affinity Designer 1.10.5 (.21) and 2.0.2 / Affinity Publisher 2.0.2

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1 hour ago, walt.farrell said:

Just to confirm: You created this file on a desktop version of Publisher 2, and you're trying to use it on that same machine?

What OS do you run?

 

Thank you very much everyone for the answers.

I created the file with publisher version 1 on a MacBook Pro with Ventura 13.0.1.

Later I updated the suite and made some further changes to the file with the new Publisher version 2.
Suddenly I got that error message.
I normally use dropbox to synchronize files between different computers
and I momentarily moved the file to icloud to test it on an ipad

Thanks again everyone, we hope we can solve ;)
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53 minutes ago, Paolo Tambellini said:

I normally use dropbox to synchronize files between different computers and I momentarily moved the file to icloud to test it on an ipad

Do you have a copy from before you put it in iCloud? Does that copy still work?

-- Walt

Desktop:  Windows 11 Home, version 21H2 (22000.613) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 10 Home, version 21H2 (19044.1706) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.5 (.1342) and 2.0.0 / Affinity Designer 1.10.5 (.1342)  and 2.0.0 / Affinity Publisher 1.10.5 (.1342)  and 2.0.0
iPad Pro M1, 12.9", iPadOS 16.1, Apple Pencil 2, Magic Keyboard

      Affinity Photo 1.10.5 (.280) and 2.0.2 / Affinity Designer 1.10.5 (.21) and 2.0.2 / Affinity Publisher 2.0.2

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  • 2 weeks later...
41 minutes ago, polochon said:

Can you open this file ?

No. Where did it come from, and where was it saved?

-- Walt

Desktop:  Windows 11 Home, version 21H2 (22000.613) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 10 Home, version 21H2 (19044.1706) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.5 (.1342) and 2.0.0 / Affinity Designer 1.10.5 (.1342)  and 2.0.0 / Affinity Publisher 1.10.5 (.1342)  and 2.0.0
iPad Pro M1, 12.9", iPadOS 16.1, Apple Pencil 2, Magic Keyboard

      Affinity Photo 1.10.5 (.280) and 2.0.2 / Affinity Designer 1.10.5 (.21) and 2.0.2 / Affinity Publisher 2.0.2

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2 hours ago, polochon said:

Quite normally. Opened this morning without problem, and impossible 2 hours later. A mystery.

Where was it saved?

-- Walt

Desktop:  Windows 11 Home, version 21H2 (22000.613) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 10 Home, version 21H2 (19044.1706) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.5 (.1342) and 2.0.0 / Affinity Designer 1.10.5 (.1342)  and 2.0.0 / Affinity Publisher 1.10.5 (.1342)  and 2.0.0
iPad Pro M1, 12.9", iPadOS 16.1, Apple Pencil 2, Magic Keyboard

      Affinity Photo 1.10.5 (.280) and 2.0.2 / Affinity Designer 1.10.5 (.21) and 2.0.2 / Affinity Publisher 2.0.2

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14 minutes ago, polochon said:

On the computer

I think what we want to know is if it was saved on the internal startup drive, to a cloud server or what.

Affinity Photo 1.10.5, Affinity Designer 1.10.5, Affinity Publisher 1.10.5;  2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.5.280 & Affinity Designer 1.10.5 for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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