Joe Frazee Posted November 12, 2022 Posted November 12, 2022 (edited) I have found that when opening previous photos that contain Keywords, only the last keyword is there, all the others are gone. And after putting in keywords, saving the file, and then reopen, the keywords are stilling not saving. Edited November 12, 2022 by Joe Frazee Just found additional problem. Quote
walt.farrell Posted November 12, 2022 Posted November 12, 2022 Welcome to the Serif Affinity forums, Joe. I've never noticed that, but I don't often use the keywords. Can you give us a screenshot including the Metadata panel that shows your keywords before saving, and another after reopening? Did this definitely work for you in V1 (just to make sure it's a long-standing occurrence you only just noticed). Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Joe Frazee Posted November 12, 2022 Author Posted November 12, 2022 AffinityPhotoV1 screenshot is of the original photo with keywords form Affinity Photo V1. AffinityPhotoV2 screenshot is what I get when opening the same photo into Affinity Photo V2. And I also attached AffinityPhotoV2 screenshot Resaved in which I resaved the photo from Affinity Photo V2 and then reopened it into Affinity Photo V2. The keywords are still missing. BUT after a little exploring, this seems to happen when the photo is stored on a External Drive. I hope this makes sense. walt.farrell 1 Quote
walt.farrell Posted November 12, 2022 Posted November 12, 2022 Thanks. Are you saying that it only happens when you save to an external drive, and not when you save to an internal drive? That seems odd. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Joe Frazee Posted November 12, 2022 Author Posted November 12, 2022 Thank you for asking that question. I just open the photo and typed in keywords and saved as jpg to my desktop. Then reopened it, once again the keywords (except the last keyword) disappear. So it is not just photos stored on a external drive. Hmmm Quote
Joe Frazee Posted November 12, 2022 Author Posted November 12, 2022 It possibly Exporting to JPGs format. Tested by saving the photo as a native Affinity Photo file and then reopen, the keywords are there, but if I export the photo to JPG, the keywords disappear. So it seems it is not the external drive but exporting a photo to JPG from Affinity Photo V2 that is the problem. Quote
walt.farrell Posted November 13, 2022 Posted November 13, 2022 Good detective work. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Joe Frazee Posted November 13, 2022 Author Posted November 13, 2022 Thank you. Hopefully it gets fixed soon. Quote
Murfee Posted November 13, 2022 Posted November 13, 2022 8 hours ago, Joe Frazee said: Hopefully it gets fixed soon. It works if you use a semicolon instead of a comma Quote
Joe Frazee Posted November 13, 2022 Author Posted November 13, 2022 No. I tried semicolon, it does the same thing. Quote
Murfee Posted November 13, 2022 Posted November 13, 2022 1 hour ago, Joe Frazee said: No. I tried semicolon, it does the same thing. That's a shame Below is the keywords reopened in v2, on Mac Big Sur Below is a jpg opened in different software .... Quote
Joe Frazee Posted November 13, 2022 Author Posted November 13, 2022 That narrows it down. Maybe it is because my iMac is running Catalina 10.15.7. Unfortunately I can't upgrade OS since my iMac is 9 years old. Quote
MarvinR Posted November 13, 2022 Posted November 13, 2022 @Joe Frazee I am on a Mac with Big Sur and I am experience the same as you reported. Using commas as a separator only shows the last keyword when exporting to JPEG file. This is a bug. Quote
Murfee Posted November 13, 2022 Posted November 13, 2022 @MarvinR, it is definitely a bug, by sharing different experiences with bugs it can help the developers narrow down the cause MarvinR 1 Quote
MarvinR Posted November 13, 2022 Posted November 13, 2022 @Murfee I just tested on my iPad and get the same result of only the last keyword being saved in a generated JPEG when using comma as a separator. Murfee and Joe Frazee 2 Quote
Joe Frazee Posted November 13, 2022 Author Posted November 13, 2022 @MarvinR So it is not just the OS on a desktop or iPad. So it is the Export to JPG. mrqasq 1 Quote
MarvinR Posted November 13, 2022 Posted November 13, 2022 51 minutes ago, Joe Frazee said: @MarvinR So it is not just the OS on a desktop or iPad. So it is the Export to JPG. @Joe Frazee I just tested exporting to TIFF on iPad and get the same results. So, it appears it isn’t restricted to a certain Mac OS or the file type a person exports to. I would certainly think other Mac or iPad users would be experiencing the same thing. If they are I hope they don’t remain silent. Joe Frazee 1 Quote
Joe Frazee Posted November 13, 2022 Author Posted November 13, 2022 @MarvinR Wow! Well hopefully Serif fix it soon. Thanks! Quote
MarvinR Posted November 14, 2022 Posted November 14, 2022 @Murfee and @Joe Frazee This morning I tested by exporting a JPG file with several keywords. Like previously when I checked to see if keywords were fully copied to the JPG file only the last keyword in the list was this displayed. However, I then did something I didn't think of doing yesterday when testing, I opened the same JPG in the software NeoFinder and all keywords were displayed. So, there is a problem with the way keywords are being handled but it appears that they are not being lost upon export. If you have another way to check the presents of keywords in a JPG or TIFF you might want to see if you see the entire list of keywords there. So if you are counting on the keywords to be in the JPG when uploading to stock photo sites or other sites that use keywords it looks like other tools can see all the keywords. Hope this information is of use to you both. Peace Marvin Joe Frazee and Murfee 2 Quote
walt.farrell Posted November 14, 2022 Posted November 14, 2022 1 hour ago, MarvinR said: If you have another way to check the presents of keywords in a JPG or TIFF you might want to see if you see the entire list of keywords there. So if you are counting on the keywords to be in the JPG when uploading to stock photo sites or other sites that use keywords it looks like other tools can see all the keywords. Thanks. Just confirmed with exiftool, too. MarvinR 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Joe Frazee Posted November 14, 2022 Author Posted November 14, 2022 @MarvinR@Murfee Good to hear, but still irritating to open file into APV2 and can't see all your keywords. Quote
MarvinR Posted November 14, 2022 Posted November 14, 2022 1 hour ago, Joe Frazee said: @MarvinR@Murfee Good to hear, but still irritating to open file into APV2 and can't see all your keywords. Yep. I hope they can get it fixed in an early patch. But, they look to have a pretty full plate. Quote
Staff NathanC Posted November 25, 2022 Staff Posted November 25, 2022 Hi @Joe Frazee, Many thanks to all for providing additional detail on this issue, I've now been able to replicate this and confirmed that both JPEG and TIFF files only display the final keyword when opened in V2 across all platforms, Interestingly .PNG does work however it re-orders them incorrectly. This has now all been logged with the developers for resolution. 🙂 MarvinR 1 Quote
MarvinR Posted December 20, 2022 Posted December 20, 2022 Looks like it is fixed in 2.0.3. Thanks. Quote
walt.farrell Posted December 20, 2022 Posted December 20, 2022 16 minutes ago, MarvinR said: Looks like it is fixed in 2.0.3. Thanks. From the Release Notes for Photo 2.0.3 on Windows: Quote Importing .JPG and .TIFF files with Keywords only displays the last keyword in the Metadata panel Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
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