big smile Posted November 10, 2022 Share Posted November 10, 2022 I've been opening some of my older Affinity Publisher 1.10.5 documents in Affinity Publisher 2.0.0 Most of them open fine. But some cause Publisher to crash. As in past versions of Publisher, the work around is to copy the document to another directory and to open it from there. And then save over the original document. However, this is an annoying bug, so it would be nice if it could be logged and fixed. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted November 10, 2022 Staff Share Posted November 10, 2022 Could you attach some of those problem documents on this link please? https://www.dropbox.com/request/qBoyErkmKrTcjw1AqdqV Cealcrest 1 Quote Link to comment Share on other sites More sharing options...
Cealcrest Posted November 11, 2022 Share Posted November 11, 2022 On 11/10/2022 at 6:03 AM, Gabe said: Could you attach some of those problem documents on this link please? https://www.dropbox.com/request/qBoyErkmKrTcjw1AqdqV I am having this problem with a specific template: "Brochure 2022." I've used one other template today "Flyer 2022" and it loaded fine. Both were created in AP v1. I have uploaded them to the same link, Gabe. One difference is that the brochure gives me a notification that a linked image has been modified, while the flyer does not. Whether I attempt to update the linked file or not, the brochure template always causes AP v2 to crash. Both work fine on AP v1. Thanks! Quote 2019 MacBook Pro 16” | Affinity Designer 2 | Affinity Photo 2 | Affinity Publisher 2 2018 iPad Pro 12.9” | Apple Pencil 2 | Affinity Designer for iPad 2 | Affinity Photo for iPad 2 | Affinity Publisher for iPad 2 Years with Affinity: 5 ❤️ https://www.instagram.com/cealcrest/ FEATURE WISH LIST ✅ Vector Mesh Tool ✅ Shape Builder Tool 🥚True Vector Brushes 🥚Vector Pattern Fill 🥚Studio Link in All Apps APP WISH LIST ✅ Publisher 🥚2D Animation/Video Link to comment Share on other sites More sharing options...
Jpburns Posted November 12, 2022 Share Posted November 12, 2022 That workaround doesn’t seem to work or me. I’ve also tried saving as, making a package, but continue to have the problem where pages become blank, then as I scroll, it beachballs. 18 page v1 document. Quote Link to comment Share on other sites More sharing options...
big smile Posted November 13, 2022 Author Share Posted November 13, 2022 On 11/10/2022 at 2:03 PM, Gabe said: Could you attach some of those problem documents on this link please? https://www.dropbox.com/request/qBoyErkmKrTcjw1AqdqV I have added the files. For those files, the workaround doesn't work either. Jpburns 1 Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted November 14, 2022 Staff Share Posted November 14, 2022 I think this would be resource specific. I've not seen any crashes without them. If you know what resource they could be using, could you try and compress and upload them please? Quote Link to comment Share on other sites More sharing options...
big smile Posted November 14, 2022 Author Share Posted November 14, 2022 1 hour ago, Gabe said: I think this would be resource specific. I've not seen any crashes without them. If you know what resource they could be using, could you try and compress and upload them please? Hi Some of the file are too big, but I've uploaded all the resources for one the submited Afpub files. Thanks for your help. Quote Link to comment Share on other sites More sharing options...
PSDfield Posted November 15, 2022 Share Posted November 15, 2022 I have the same problem while opening and trying to work with a v1 file but with v2 publisher - I have to use publsiher v1 for now until the project is done, since it crashes very often and even when I try to save often. Quote Link to comment Share on other sites More sharing options...
Jpburns Posted November 15, 2022 Share Posted November 15, 2022 I had a similar problem with V1 files in V2 (seen in another thread in this section) and it was suggested it might be a piece of type that uses either a subscript or a superscript character (like… H2O) that’s causing it, and that it was a previously reported problem. Could that be your problem? Quote Link to comment Share on other sites More sharing options...
Jpburns Posted November 15, 2022 Share Posted November 15, 2022 Oops! I've narrowed it down to another block of styled text, one that doesn't use sub or superscript type. So... never mind... Quote Link to comment Share on other sites More sharing options...
nomi02118 Posted November 16, 2022 Share Posted November 16, 2022 I posted the same issue, I didn’t see this post. My file actually opened a few times with no problems but then suddenly started crashing. I upgraded to Mac Ventura hoping that might help, but nope! Edit: I opened the file in Publisher for iPad and it opened. So I saved it under another name and tried again but still no luck. Quote Link to comment Share on other sites More sharing options...
big smile Posted November 16, 2022 Author Share Posted November 16, 2022 Here is nomi02118's original post incase the admins are looking for it: nomi02118 1 Quote Link to comment Share on other sites More sharing options...
big smile Posted December 12, 2022 Author Share Posted December 12, 2022 @Gabe This is still an issue in Affinity Publisher 2 Customer Beta 2.0.3.1674 (macOS). It also seems to happen with older files that were opened in Affinity Publisher 2 (non-beta) and saved as a Affinity Publisher 2 file., Do I need to raise a separate post in the beta forum? Also, is there a way, I can send a crash report to help with debugging. Thanks in advance for any help. Quote Link to comment Share on other sites More sharing options...
PSDfield Posted December 12, 2022 Share Posted December 12, 2022 upgraded to Windows 11 and Publisher 2 runs without problems now Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted December 12, 2022 Staff Share Posted December 12, 2022 What file are you using? The one you've uploaded seems fine. You can re-upload it again if you wish https://www.dropbox.com/request/8T9KbutUIOh1ipUT40am Quote Link to comment Share on other sites More sharing options...
big smile Posted December 12, 2022 Author Share Posted December 12, 2022 8 minutes ago, Gabe said: What file are you using? The one you've uploaded seems fine. You can re-upload it again if you wish https://www.dropbox.com/request/8T9KbutUIOh1ipUT40am Hi I have uploaded the file to drop box, together with the crash report. The file does actually open, but if you go to resource manager, then Affinity Publisher 2 (Beta 2.0.3.1674 (macOS)) crashes. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted December 12, 2022 Staff Share Posted December 12, 2022 Ta. Issue logged. big smile 1 Quote Link to comment Share on other sites More sharing options...
big smile Posted December 12, 2022 Author Share Posted December 12, 2022 27 minutes ago, Gabe said: Ta. Issue logged. Thanks, do you know if there any workarounds. I would like to be able to work with the file, so I can see if the beta has resolved any of my other issues? Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted December 12, 2022 Staff Share Posted December 12, 2022 I'm afraid I don't have a workaround on macOS. It seems to be fine on Windows. Sorry big smile 1 Quote Link to comment Share on other sites More sharing options...
Buglover Posted January 9, 2023 Share Posted January 9, 2023 Had the same Problem, Opening Pulblisher V1 document crashed with Publisher V2 on Mac. After reading this post, i opened the V1 dokument on Publisher V2 Windows and saved it. Afterwards it worked fine on Publisher V2 on Mac. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted January 10, 2023 Staff Share Posted January 10, 2023 This issue should have been fixed in 2.0.3. Are you using the latest version on your Mac? Quote Link to comment Share on other sites More sharing options...
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