Importing transparent png issues

[acehan80]

I am new to Affinity photo(a convert from photoshop. I am having the weirdest issue, when I import a png graphic that has a transparent background when it opens in Affinity photo, it shows the checkerboard background when it supposed to appear transparent. Like what am I missing here, 😕 is there a setting that could fix this?? Thanks 

[Wosven]

Hi @acehan80

A checkered background is the way applications display transparency.

Any other solid color would be confusing.

[edit] If you come from PS, you already know this.

Are you sure it's a transparent. PNG, and not a preview of a transparent one like they use on sites selling them? [/edit]

[acehan80]

Wosven your right, it shows a checkered background and should not. I am using the actual png with transparency and not a preview of one. If you have 

an example I could use I will import that to see if that works. I do have experience with graphic design, but new to affinity photo, and so far its very quirky , I dont like how it handles stacks and how it handles this very issue transparency, but im starting to love what everybody else is doing with it, so im learning and wont give up. I also saw threads where others were having similar issues but no resolve was given. I believe its a bug with this program and my Windows 10. appreciate any feedback or help, thanks community!

 

[Alfred]

Does your PNG image display correctly if you substitute it for the one I’ve included in the attached file?

trsnp-png.afphoto

[acehan80]

Alfred I will download and import it in a few, working from home, lol thank you, I will try at my lunchtime and try to screen shot it.

[acehan80]

I did see the channel it was on a white background..once I hid the pink layer. It should've shown up on a solid  white backgroung either.

[acehan80]

Ive included two snips of what the program is showing with and without the background.

[acehan80]

Every transparent png file I dragged from my desktop shows the transparent gridlines its a file direct from the source not a copied file. below is an example

[walt.farrell]

18 minutes ago, acehan80 said:

Every transparent png file I dragged from my desktop shows the transparent gridlines

Do they go away if you turn off Document > Transparent Background?

[acehan80]

No walt it doesnt

[acehan80]

28 minutes ago, BofG said:

The grid is there to signify transparency. I'm not sure I understand what you expect to see?

I was expecting to see NO  background, I had to remove that background and shouldnt have to it its transparent

[acehan80]

15 minutes ago, BofG said:

Do you have a transparent monitor?

A transparent monitor???, lol what is that I have a Core i7 HP Omen with a built in Nvidia Geforce GTX 1050 more than enough to run Affinity Photo its just this glitch program others are having this issue it needs to be fixed period

[Wosven]

The problem is that we're not sure it's from the app. Ca you post a PNG with the same transparency problem in this thread?

[acehan80]

I already did check through the post 👆its the record png and another one. Its a bug in this program Affinity needs to finally address this.

[Wosven]

Whitout the PNG files, it's impossble to check. And if there's a bug, they'll also ask you for the file to check it.

[David in Яuislip]

25 minutes ago, acehan80 said:

its the record png

Can you upload this again as record.Zpng so the website doesn't show it and potentially mangle it. From my experience Photo does an excellent job with 24bit pngs, 8bit palletised pngs are another matter....

[Old Bruce]

I made a circle on a transparent document. I took a screenshot of that and placed the screenshot (a PNG file) in a document with a transparent background. the checkerboard around the circle is not transparent.

 This right hand side is transparent in the document.

[Wosven]

That's sure that there's a difference between a screen shot of a PNG's transparency (the previews I was talking about in my first post, with checkered background), and a real transparent PNG you save with from a site or create.

Fake PNG (screenshot):

Real PNG with transparency:

[walt.farrell]

52 minutes ago, acehan80 said:

I already did check through the post 👆its the record png and another one. Its a bug in this program Affinity needs to finally address this.

The files you uploaded are not transparent PNGs. You may have uploaded a screenshot, but we need the actual file. 

[Alfred]

As I asked earlier:

8 hours ago, Alfred said:

Does your PNG image display correctly if you substitute it for the one I’ve included in the attached file?

trsnp-png.afphoto 481.27 kB · 5 downloads

Please open my file, hide the texture layer and place your ‘record’ PNG (or any other PNG with transparency) on the canvas, and then post a screenshot of the result.

[Wosven]

The purpose of my post with the 2 PNG was for @acehan80 to download them and check them, and compare result.

(I just forget to write it in the end )

[acehan80]

I know what I uploaded was a screenshot that was to let the forum see and kind of get a feel of what the issue is. I will upload the actual file Walt

[acehan80]

ALSO

[Alfred]

No part of your ‘record’ PNG is transparent: even the spindle hole is solid white. The lightning bolt, on the other hand, has transparent regions both outside and inside the black outline.

[Wosven]

The record isn't transparent (the checkered part doesn't disappear to display the black background)

The other one is transparent (no background, black parts on black not visible):

The record isn't transparent: