Photo V1.10.0 and Hardware Acceleration Still not Usuable

[JeffreyWalther]

CUDA support (hardware acceleration) in Affinity Photo is unfortunately not usable in version 1.10 either. Despite the latest NVIDIA Studio driver, the operation in Photo is very delayed and jerky. You still have to deactivate the acceleration to be able to work reasonably.

[Komatös]

Please open dxdiag in Windows and make a screenshot. To do so, hold Windows key + R, type dxdiag in the input field an press enter.

 

[JeffreyWalther]

17 hours ago, Komatös said:

Please open dxdiag in Windows and make a screenshot. To do so, hold Windows key + R, type dxdiag in the input field an press enter.

 

All information you need is already written in my signature.

[walt.farrell]

30 minutes ago, JeffreyWalther said:

All information you need is already written in my signature.

Dxdiag will also show the capabilities of the graphics card.

[Gregory St. Laurent]

22 hours ago, JeffreyWalther said:

CUDA support (hardware acceleration) in Affinity Photo is unfortunately not usable in version 1.10 either. Despite the latest NVIDIA Studio driver, the operation in Photo is very delayed and jerky. You still have to deactivate the acceleration to be able to work reasonably.

I noticed you are on the latest nVidia drivers (471.41) those drivers were giving me problems so I reverted to a few revisions back and all my problems disappeared. You may want to try a different driver, newest isn't always the best!

[JeffreyWalther]

1 hour ago, Gregory St. Laurent said:

I noticed you are on the latest nVidia drivers (471.41) those drivers were giving me problems so I reverted to a few revisions back and all my problems disappeared. You may want to try an different driver, newest isn't always the best!

This is my video edit workstation and the system with my video editor is well tuned. I think it is more a memory management issue inside Photo (as it always was). Because I can edit 4K footage (RAW) with much more and higher demanding effect and color, non-destructive processing without a problem. And video is really demanding. Editing photos with some 15-20 layers is a just a joke compared to it – or at least it should be.

[Gregory St. Laurent]

1 minute ago, JeffreyWalther said:

This is my video edit workstation and the system with my video editor is well tuned. I think it is more a memory management issue inside Photo (as it always was). Because I can edit 4K footage (RAW) with much more and higher demanding effect and color, non-destructive processing without a problem. And video is really demanding. Editing photos with some 15-20 layers is a just a joke compared to it – or at least it should be.

You can't compare how one program runs to another, just because your video stuff runs perfect doesn't mean all programs will run perfect. That is the nature of computers, I run into this all the time. I run a $10,000 3D CAD workstation where I work it was running perfectly, until an update to Adobe PDF reader installed in the background. Out of nowhere my CAD software would lockup every 10 minutes took me days to figure out what was going on, all my other software was working fine. Just saying.....

[Chris B]

@JeffreyWalther your 2070 Super is more than capable so it sounds like a driver issue to me.

Sometimes updating drivers, rolling back etc. might not cut it - we recommend using DDU to remove all traces of the driver and download and install a fresh version—especially if you've already tried updating.

If you look through Mark Ingram's post on this forum (lead Windows dev) you will see this is what he often recommends.