FrankT Posted November 14, 2020 Posted November 14, 2020 No problems with updates until after installing version 190834. Affinity opens normally but when I want to open a picture it closes the program. What is wrong.
Rick G Posted November 15, 2020 Posted November 15, 2020 I may get struck soundly for this but ... this beta has a lot of problems. crashing being one of the big ones. I had to go back a beta. Just wait a bit. They are good about getting things fixed Affinity Designer 2.2.2075 & beta 2.3.1.2212 Affinity Photo 2.2.2075 beta 2.3.1.2212Affinity Publisher 2.2.2075 & beta 2.3.1.2212 Windows 11 Pro Version 22H2 OS build 22621.1928 Processor Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor
FrankT Posted November 15, 2020 Author Posted November 15, 2020 That's right, I've reverted to version 190820
FrankT Posted November 15, 2020 Author Posted November 15, 2020 3 hours ago, FrankT said: That's right, I've reverted to version 190820 I got version 190834 working with this setting: Edit> Preferences> Performance and uncheck Hardware Accelerration. Ron P. 1
Ron P. Posted November 15, 2020 Posted November 15, 2020 4 minutes ago, FrankT said: I got version 190834 working with this setting: Edit> Preferences> Performance and uncheck Hardware Accelerration. That's the only way I could do anything other than launch it. Affinity Photo 2.6..; Affinity Designer 2.6..; Affinity Publisher 2.6..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win11 Home Version:24H2, Build: 26100.1742: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD; Wacom Intuos 3 PTZ-431W
Staff MEB Posted November 18, 2020 Staff Posted November 18, 2020 Hi @FrankT, everyone, I believe these issues were already fixed with hardware acceleration enabled in the latest Customer Beta. Can you please check/confirm if you are still experiencing issues please? Thank you. A Guide to Learning Affinity Software
FrankT Posted November 20, 2020 Author Posted November 20, 2020 Hello, Can only open a photo with version 1.9.0.834 if i uncheck hardware acceleration
emmrecs01 Posted November 21, 2020 Posted November 21, 2020 @FrankT you need to update to the latest beta, 1.9.0.852, which is what @MEB was referring to. Jeff MEB 1 Win 11 Pro, intel i7 14700, NVidia GTX 4060, 32G RAM, intel UHD 770. Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 18.2) running Affinity Photo and Designer version 1 and all three version 2 apps.
Staff MEB Posted November 23, 2020 Staff Posted November 23, 2020 Hi @FrankT, Sorry the delay getting back to you. Have you had a chance to update and try the latest Beta (here's the link)? Are you still experiencing these issues? A Guide to Learning Affinity Software
FrankT Posted November 23, 2020 Author Posted November 23, 2020 Hallo, everything updated but since this message I will no longer use the hardware acceleration
Staff MEB Posted November 23, 2020 Staff Posted November 23, 2020 Ok. Thank you FrankT. That's what should happen rather than a crash. A Guide to Learning Affinity Software
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