JerryH Posted August 29, 2020 Share Posted August 29, 2020 Every since I've updated to 1.8.5.703, the program closes in the middle of exporting periodically. Does this frequently when in the development persona developing RAW files. Never have I had an issue until I updated. In most cases, I've lost all of my work...in a couple of cases, it allowed me to recover my work. Anyone else having this issue on 1.8.5.703? Is there a way to revert back to the last update? Quote Link to comment Share on other sites More sharing options...
DigitalVisuals Posted August 29, 2020 Share Posted August 29, 2020 To this time I have no problems with 1.8.5.703 at all. Quote Windows 11 (Home)-build: 23H2- build 22631.2715 - 64 bits. 11e generatie Intel(R) Core(TM) i7-11700K @ 32,60GHz. Ram: 80 GB DDR4 -3200 Mhz- 34" breedbeeld Gpu: Geforce 3060 -12GB OC-studiodriver: 537-58 - XP-Pen star03 - mastodon.nl /@digitalvisuals - website: digitalvisuals.nl Affinity Photo2 - Designer 1.10- Publisher 1.10 - ArtRage 6 - Lumina Aurora - ArtRage. Link to comment Share on other sites More sharing options...
Mark Chicken Posted August 31, 2020 Share Posted August 31, 2020 Just to say, I have also been seeing this; when developing raw cr2 files from my Canon EOS 5D3, randomly, Affinity will just close. Sometimes it does it as soon as I select the file, other times it can do it when adjusting the sliders. Also, never had a problem before. Quote Link to comment Share on other sites More sharing options...
Tufail117 Posted September 1, 2020 Share Posted September 1, 2020 Also Experiencing Application Crash when working and when the save button is clicked, the program closes after it save, Sometimes there isnt save at all and no recovery prompt, in 1.8.4. If there are way to send diognostic data related to this please let us know. Quote Link to comment Share on other sites More sharing options...
snowite Posted September 1, 2020 Share Posted September 1, 2020 (edited) I have been trying to use the mesh tool 185 with this new update and it locks up not only the program but my machine. It tied up my machine so bad a few times I had to reboot. The task manager would not even come up. I was having no issues until this update. I kept saying to myself, don't update, because they are full of bugs. I should have listened to myself. Now I am stuck on a work project because the warp won't work and I need to wrap a label around a dang bottle. Edit: how do I go back to the previous version? Edited September 1, 2020 by snowite asking question Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted September 1, 2020 Staff Share Posted September 1, 2020 Hi all, Can you attach some crash reports so we can have a look? they will be in %appdata%\Affinity\Photo\1.0\CrashReports\reports @snowite, Please create a new separate report following this guide: https://forum.affinity.serif.com/index.php?/forum/71-bug-reporting/ Quote Link to comment Share on other sites More sharing options...
John Alex Posted September 5, 2020 Share Posted September 5, 2020 These are few crash reports from ver 1.8.5.703 Is there any way to go back to previous version, I can't work like this. 4cfadab7-61ec-48f1-885c-160ea64ea008.dmp 51f85d37-3c55-47fd-86cd-44aa2da4ca52.dmp c16c08fb-4020-4f3e-b83e-633ec7319641.dmp Quote Link to comment Share on other sites More sharing options...
AlainP Posted September 5, 2020 Share Posted September 5, 2020 Having problems too with the Mesh Tool. It works fine most of the time, but once in a while the computer fan becomes loud and Photo goes to Nowhereland and I have to use Task Manager to stop it. It seems to happen more often right after I worked on a RAW file, CR2 or RW2, but not every time. There are no crash reports generated. Quote -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" Link to comment Share on other sites More sharing options...
Staff Gabe Posted September 7, 2020 Staff Share Posted September 7, 2020 @John Alex Your crashes are in the nvidia driver. Try this: Download the latest graphics drivers from the manufacturer's website Uninstall the current graphics drivers Reboot Install the latest drivers Reboot PaulAffinity 1 Quote Link to comment Share on other sites More sharing options...
AlainP Posted September 7, 2020 Share Posted September 7, 2020 I have the latest nVidia drives and I experiment a similar problem. Sometimes I have to play almost a minute with the nodes of the Mesh Tool. But it always finishes with a crash. The CPU goes to 99.9%, the fan runs accordingly, and I have to terminate Photo using Task Manager. No Crash Report is created. It only happens after I worked on a RAW file, used Develop and then use the Mesh Tool. It does the same with CR2 and RW2 files. If I open a JPG file and do the same with the Mesh Tool, Photo never crashes. Quote -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" Link to comment Share on other sites More sharing options...
Staff Gabe Posted September 8, 2020 Staff Share Posted September 8, 2020 Just to make sure we're not missing anything: Go to Preferences > Performance> Renderer > Warp. If it's fine now with the same RAW workflow, you know it's your gpu drivers. Quote Link to comment Share on other sites More sharing options...
AlainP Posted September 8, 2020 Share Posted September 8, 2020 (edited) When Renderer is set to WARP I don't get any crash, even if I tried very hard.... Back to nVidia drivers... it crashes again, but still no Crash report. nVidia drivers are the latest... not much I can do except WARP mode. But there must be something going on that shouldn't as it happens only if I worked on a RAW file first. But I know you will find out. UPDATE: I installed nVidia "Studio" drivers instead of the "Game Ready" ones I had. It take more time to Photo to crash but this time it just shut down itself instead of freezing. It now created a Crash Report that is attached. 1364a10a-a7c6-4357-9b68-c8ce97b4a296.dmp Edited September 8, 2020 by AlainP Drivers change Quote -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" Link to comment Share on other sites More sharing options...
Staff Gabe Posted September 8, 2020 Staff Share Posted September 8, 2020 Perhaps try rolling back to the previous stable version? It's still crashing in the nvidia dll Quote Link to comment Share on other sites More sharing options...
AiDon Posted September 8, 2020 Share Posted September 8, 2020 I have undated to the v452.06 Game Driver (08/17) recently and that seems to be stable and no longer crashing. EDIT... Except for HDR Quote Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
AlainP Posted September 9, 2020 Share Posted September 9, 2020 Version 452.06 is the one I have and get the crash... Quote -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" Link to comment Share on other sites More sharing options...
AiDon Posted September 9, 2020 Share Posted September 9, 2020 There are two options that testing today has revealed (I jumped the gun as HDR merge then kept crashing): The last stable driver is 442.92 ... i.e. for all NVIDIA drivers If you have a RTX version GPU it seems that if you install without GeForce Experience the latest version(452.06) is OK Quote Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
John Alex Posted September 11, 2020 Share Posted September 11, 2020 @AiDon But why do we have to work around this if that is the problem? Most graphic drivers you have to keep updated 99% of the time to keep with 99% of games and indeed programs. I have the RTX 2060 Ultra 6gb version. And it still crashes out. How do you update drivers without the Geforce Experience? I also have version(452.06) latest version Quote Link to comment Share on other sites More sharing options...
AiDon Posted September 11, 2020 Share Posted September 11, 2020 4 hours ago, John Alex said: @AiDon But why do we have to work around this if that is the problem? Most graphic drivers you have to keep updated 99% of the time to keep with 99% of games and indeed programs. I have the RTX 2060 Ultra 6gb version. And it still crashes out. How do you update drivers without the Geforce Experience? I also have version(452.06) latest version Just download the driver directly from the NVIDIA website. There seems to be issues with the lastest drivers from NVIDIA. The other option you have, if you have an alternate GPU (usually integrated), is to use that as the renderer in the performance settings or you can also use WARP. PaulAffinity 1 Quote Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
John Alex Posted September 12, 2020 Share Posted September 12, 2020 10 hours ago, AiDon said: Just download the driver directly from the NVIDIA website. There seems to be issues with the lastest drivers from NVIDIA. I always do, never 3rd party places, that's what the Nvidia Experience is for, that's the program that keeps your drivers up to date. Quote Link to comment Share on other sites More sharing options...
AiDon Posted September 13, 2020 Share Posted September 13, 2020 You don't need GeForce Experience to download, just go to the NVIDIA website and search for your GPU in the drivers section, download and install. Quote Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
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