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Hi My Affinity Photo is not handling .CR3 files from my Canon R5 well.... Does it not support them or am I not seeing what is missing ?

The colours are so bad and some crop window around the photo.... unusable.... but fine in LightRoom

Best Regards

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Welcome to the Serif Affnity forums, @Hjortur.

To answer whether it's supported or not, one would need to know whether you're using Mac or Windows, and if Mac whether you're using the Serif Labs RAW engine for developing the files, or Apple's engine.

This FAQ article provides information about what is supported if using the Serif Labs engine, with pointers to the information if using the Apple engine:

I do not see a Canon R5 listed as a supported camera if using the Serif Labs engine. That might explain the colors, if that's the engine you're using.

I'm not sure what you mean about the crop window, but I'll point out that most cameras actually have a sensor larger than the manufacturer documents, and most RAW processors trim off the excess pixels to the manufacturer's recommended dimensions. The Serif Labs RAW engine does not do that, because sometimes there may be useful data in them. It supplies them, and lets you make the decision.

On the other hand, sometimes a similar effect occurs if lens distortion is not properly handled. Or the effect can perhaps be a combination of both.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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Thanks, @Hjortur.

Which RAW engine are you using? You can see that in the Develop Assistant.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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Thanks.

I was thinking of suggesting you try switching to the Apple engine, but I see that Apple doesn't list your camera as supported, either.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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Right. You're not doing anything wrong; you just can't use Affinity Photo for that camera at this point. Unfortunately, I have no idea is Serif is working on an update that will allow Photo to support that camera, or when such an update might be made available.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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It's not just a matter of possible lense profiles here, since the R5 specific .CR3 RAW files aren't yet listed and thus probably supported by the libraw lib Affinity uses. The same applies to the actual Apple RAW engine which just names the R here, as @walt.farrell already pointed to in the above posts. - So far only the R/RP/Ra models are claimed to be supported by libraw and the still pretty new R5 offers to show up 73% more pixels via it's RAWs.

☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan
☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2

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5 minutes ago, v_kyr said:

and thus probably supported by the libraw lib Affinity uses.

I believe that Serif has also implemented specific Canon .CR3 support, outside of what libraw provides. So it's not clear to me whether supporting the R5 will require updates to libraw code or Serif code.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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30 minutes ago, walt.farrell said:

I believe that Serif has also implemented specific Canon .CR3 support, outside of what libraw provides. So it's not clear to me whether supporting the R5 will require updates to libraw code or Serif code.

I doubt Serif has own knowledge about specific RAW formats like .CR3 and thus they will also rely on third party code here. Further .CR3 files might be contents wise different for certain cam models, similar as .NEF file differ from cam to cam.

☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan
☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2

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1 hour ago, v_kyr said:

I doubt Serif has own knowledge about specific RAW formats like .CR3 and thus they will also rely on third party code here. Further .CR3 files might be contents wise different for certain cam models, similar as .NEF file differ from cam to cam.

I'm sure I remember a post from Serif saying that they had worked with Canon to implement direct support for CR3 in Affinity, possibly because of delays in getting CR3 support from libraw. I can't find it at the moment, though. So unless someone from Serif comments, there's no way to know for sure.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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19 hours ago, walt.farrell said:

I'm sure I remember a post from Serif saying that they had worked with Canon to implement direct support for CR3 in Affinity, possibly because of delays in getting CR3 support from libraw. I can't find it at the moment, though. So unless someone from Serif comments, there's no way to know for sure.

Maybe, since cam vendors like Canon and Nikon also offer their own dev libraries for handling their specific RAW file formats used in their products. From a logical viewpoint the cam vendors own libraries should also always be product support specific more up-to-date than any other independent third party RAW format handling libs. In case of Canon this means, that their own with every new cam model delivert Canon DPP software update might always be the first RAW converter which then supports the specific new cam.

☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan
☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2

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Quote

Got my brand new R series canon today

Just this minute uploaded and there you go, all weird colour casts. Check on here and Affinity don't support CR3.

On 8/12/2020 at 10:41 AM, Dan C said:

I can confirm that Affinity does support CR3 files, simply not all CR3 camera models are yet compatible with the app.

We hope to add support for this camera model in the future, although we have no timescale for this currently.

 

macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1

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On 8/26/2020 at 3:09 PM, walt.farrell said:

I'm sure I remember a post from Serif saying that they had worked with Canon to implement direct support for CR3 in Affinity, possibly because of delays in getting CR3 support from libraw.

In essence, this is correct - Canon have provided some of their own code directly to us to help process CR3 files, I'm not 100% sure how this works, but as I understand it we use the Canon code if available, and if not we 'fall back' onto the Libraw code.
We do hope to have this model supported in the future, but it will require updated code from Canon and I cannot confirm a time-frame for this, apologies!

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  • 2 weeks later...

Also came here due to lack of camera support for my new R6. CR3's won't even open at all on it. 

The R5 (and to a lesser extent the R6) are some of Canons top of the line still cameras now - if this was posted and upvoted in the "Features" section would that prioritize this higher? Real bummer if I have to go back to Adobe. Looks like they had support for them almost immediately, as of Aug 15th.

Edited by Riot
clarification that I was talking about still cameras.
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@Riot, have you thought about using Canon's own DPP software? It is engineered to work well with their cameras. You could at least develop your RAW files then export them to TIFF or PDF, and then bring them into Affinity. Much like working with LR and PS. LR provides the RAW development and PS for those further edits and stylizing.

Canon R5 Mirrorless Software

Affinity Photo 2.5..; Affinity Designer 2.5..; Affinity Publisher 2.5..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD

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@Ron P. I actually found that there is a free adobe utility for batch converting CR3 to DNG thats pretty snappy - there's both windows and Mac version HERE in case anyone else stumbles upon this and needs an interim solution. It'll do for now without having to switch back to photoshop but hopefully we get in-app support soon. 

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