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Showing results for tags 'error'.
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Hi, since the last update (1.8.5.703) the publisher says that my graphics card is incompatible with direcx 10 - it is a Geforce GTX 760 which runs fine with directx 11. The error occurs every start of the software. What can I do? I will add the Error screen and the DXDiag screen. Translation of the Error into english: "To work with this Software a DirectX10 compatible graphics card is required. We could not locate such a card. Choose softwareimplementing (don't know what that means) to keep the software running. Please be informed that the software will not perform correctly without a new graphics card." regards Jens
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EDIT: Nevermind, turns out my thumb drive was corrupting all my files. Hello, I created several files earlier today on Affinity Designer. I tried to reopen one of them a few hours later, and I keep getting the error "The file type is not supported" (see attached pic). What could be causing this? I was literally accessing it a few hours ago with no issues. I am using Windows 10 Updated Designer to the most current version (1.8.4) hoping it would help (it didn't) Restarted computer Held down CTRL while opening to reset defaults I just created a new document and saved it to test if I could open new files. It opened successfully. So I don't know what happened or how to fix this. I really need these files for work. Thank you! -
Hi, sorry if I posted this to a wrong forum, but I wasn't able to find any other forum that would suit following: there is probably something wrong with avatar uploads, I'm attempting to upload a valid avatar (file size and format fits the requirement), however I'm getting following error: https://imgur.com/a/KbgBcei So that's what I'm doing. Now when I attempted to post a screenshot of the message, I've found that I can't upload attachments to my forum messages as well. Both images were exported to jpeg from current production version of Affinity Photo. Thanks for your feedback.
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Hi! I love Affinity Designer, BUT this problem is a HUGE headache to me I set a color that looks great in the workspace (within Affinity Designer) to my text, objects, etc. I export it and ALL THE COLORS are extremely OVERSATURATED, a moderate yellow looks like a highlighter yellow, Please fix this issue and help me QUICK! The image on the right is the one after export opened in windows photos, left is affinity designer
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Yo, I´m currently using Affinity Photo Version 1.8.3.641 and I encountered an error when exporting in PNG format, the photos are incompletely exported, some areas disappear as if they were badly cropped, save the same work in different files and it was still present the error. In other documents if I manipulate the transparency of the image for example from 100% to 50% the elements disappear when exported in PNG. I tried to put other elements on top of that layer and try again but the layer that was manipulated with its transparency disappears. does anyone else have that problem? I attached three images to, one as shown in my work area, one with the export settings and the third with the final result
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As shown in the image, I placed two objects on top of each other and slid the top one up a bit. I gave the top object 3pt width and set it as the inner width. But there is a very fine (maybe 1px) fill color around this object. The same problem persists when I visually export it. You can see it by zooming in the attached image. Is this a bug?
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Dear Affinity, I have a problem: While exporting a file of 41 pages to pdf, I get a error message: An error occurred when export... I found out the error is on page 13 and 19, both with only pictures. When I delete this pictures, the program made a pdf. No error. I can't find what is the problem. Could you help me? I have to deliver this file to my client soon... The strangest thing is that earlier there was no problem with this file. A few weeks ago I made a proper pdf file. I only changed the first page and then I want to make a new pdf of it. By the way: I love Affinity Publisher! -
Hi, I have a question. I received a PSD file created in Photoshop and when I want to open this I get an error. Can somebody help me with this? I attached the error and the file I can't open. ART_designinstagram_MV2019052.psd
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AFPUB 1.8.4.648 OS X 10.15.3 First reported in 1.7 in September 2019, this problem still exists. There is one unusual thing about "Spelling Options". I encountered one word that was misspelled and clicked "Learn" and the red line underneath disappeared. I exited the "Spelling Options" and again invoked Spelling Options - it jumps to that same word (last one that was found misspelled) but the word is now NOT underscored. The word is in the Mac English spelling database "en" . The same thing happens after closing the document and quitting AFPUB, then reopening the same document - jumps to that same (not underscored) word. In fact, if you happen to delete the misspelled word (I added a test word "asdfg"), the Spelling Options again jumps to this non-existent word in the text frame where it was originally found (but not after closing and reopening the document). I would think AFPUB should not do any of that and just simply inform the user that there are "no misspelled words" to be found. If there are no misspelled words, the Spelling Options dialogue just sits there quietly showing the last word that was learned - doing nothing. Not very informative.
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Hi, so recently I have reset my widows, meaning completely removed all files. I backed-up most of my .asdesign files. My problem is that every time I try to save a file, (even a completely blank one) it does let me save it, but after I have saved it, a pop-up saying: And then I click close. It does this with every .asdesign file i save. I can't open the file afterwards either. Then it's just corrupted. I use sRGB btw. I can still open old documents (The ones that I backed-up from before the reset) I've seen 2 other posts about the same message/pop-up, but it didn't match my problem: they tried to open a file. I've reinstalled Designer 3 times and made sure it didn't leave any files. I've tried many things. It really sucks. Here is an example of a file: example.afdesign, but as i said it happens to all files. And this is the 2 pop-ups i get when trying to open fx. example.afdesign Pls help me:) Many thanks. DouVI PS. feel free to ask for any more information, cause I'm desperate and really need this to be solved;)
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Dear Serif team, it's me again. I still can not fulfil my tutorial for pixel art in the pixel persona, because now after your update 1.8.2 the grid and axes are not working. Please feel free to see my screen video: I wanted to create a grid for pixel art, and it is not working. What a strange behaviour. Thanks in advance Sincerely Anke Goldbach Bildschirmvideo_aufnehmen_2020-03-24_um_15_52_01.mov
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WHY??? Is very important!!t!!! Hey guys, I really need your help. it is a customer file. Worked on it last night and now I can't open it. The file format would not be known. I tried reinstalling, renaming the file to a template, nothing helps. I think that since I didn't link the resources, I integrated them and the file is large, some bug occurred. File paths have not been changed. I would be really grateful for quick help. Otherwise I am really enthusiastic, but that is not possible when you are working on commissioned items. Oh yes: Publisher MAC, latest update; with Windows it is the same. Translate by Google translater
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Llevo casi dos años con la app. Tengo que admitir que con pequeños proyectos va de maravilla. Sin embargo tengo el iPad Air 3 (2019) y se cierra constantemente al editar en RAW. Espero que se solucione o que se pongan en contacto conmigo para ayudarme gracias.
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Hello, When I try to open a pdf (17xA1, pdf version 1.3, pdf producer- Adobe pdf library 15.0, app-adobe indesign cc13.1 mac) some of the pages seem sliced with text as image and then editable text overlayed so I am unable to replace the text without having to remove and recreate the rasterized text slices. how can I open a pdf correctly. I can send a pdf I am having problems with via private link if possible. Regards Chris -
Hello! I was trying to export this file as a PDF to test some stuff and it errors out on me every time I try to export pages. However, when I export as spreads, it works just fine. Any ideas on why this would happen? Yeast_Lab_Report.afpub
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Hi, i make some gradients in cmyk, but, when i export to pdf to print, some copys of the same image are converted in grayscale, before: https://www.dropbox.com/s/1wh3wkikko2xw3u/before.png after: https://www.dropbox.com/s/o6gwcvg5u859hep/after.png ¿Some idea to fixed this? (i use affinity designer 1.8 in mac) The leafs, all are copies from the same element. https://www.dropbox.com/s/zv595zrs9x54f1l/see.png 😰
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Hi team, just reporting a bug which I have been experiencing for a while now. This error happens often and randomly - when going to File > place > my images will not show. I have to exit the entire program and restart it to go to the same folder for the images to show for placement. hopefully can be fixed soon as it interrupts workflow thanks! -
When trying to export my publication, I get an error message saying there was an error on exporting to PDF. If I export as a spread, no error. If I do pages, there's an error. It's a 99 page project, I spent an hour exporting ranges of pages and found if I do 1-84, no error, but 1-85 causes an error. I converted everything on p85 to curves and tried again, still an error. Oddly, I can export 85-99 without an error. So, no idea what's going on here. Help! Shadowrun_Genesys_v1_-_Final.afpub Fonts.7z
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Hi, I'm hopeless at finding all my typos on screen so always print the pages out, glad I did. My page 92 will not print out 93 and 94 printed out fine. The error message says "Page does not exist". help please. I've tried the usual shutting down etcetera. Jackie
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Greetings to all, I've been using Affinity for two years, and something strange has happened to me today, I'm not sure if it's a mistake. When you drag an image to the affinity canvas the images are placed in gray scales, but the original image is in color! If I place the image from the panel, the same thing happens! either a png or jpge image is placed in gray scales, when the originals are in color, and I find no reason for it! I would appreciate any comments!!
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I seem to be randomly getting an export error when I go to export a pdf of my work. While I have not yet found what causes these errors (I've resorted to rebuilding these pages because I can't identify what on the page triggers the error), it would be incredibly helpful if instead of just a generic error, publisher would identify which page is actually causing the error. My most recent work is 250 pages long and to sift through each page one at a time, trying to export one at a time, to find which page is bugging out and preventing my entire document from exporting has lost me countless hours and possibly my sanity. So please until this bug is fixed, can you at least make the error message more informative instead of so generic. Let us know which page or pages on our huge document can't be exported so we can move on with it quickly.
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Hey Guys! Has anyone else had an issue with the HSL UI? This seems to happen quite often but I can't necessarily repeat it, it just happens randomly. However when this happens, my only recourse is to restart AP. Pretty frustrating to say the least. Specs: MacBook Pro 15" (2019) macOS Mojave, V. 10.14.6 2.6 GHz Core i7 32 GB 2400 Mhz DDR4 RAM Radeon Pro 560X 4GB Intel UHD Graphics 630 1536 MB Edit: Sorry, forgot to mention I'm using Affinity Photo 1.7.3
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I have purchased Affinity programs since they were made available, so all licensed, I have a problem for about a day, when I open any Affinity application and try to open a project or create a new one, the program closes without any error message. I also uninstalled all the programs (Designer, Photo and Publisher) and I reinstalled them but it always closes for no reason. I would like to know what I can control or modify. Thank you -
I tried to purchase a digital copy of Affinity Designer but the website said there was an error with my card and that I should try again later. However the payment did go through on my side as it is showing in my bank account. -
Hello forum, I'm a newbie here and have an issue with a file. Upon trying to load the file I get the following error message: "Failed to load document: (file name) Access to the document's file was lost while performing the initial loading. The document must now be closed". I have attached a screen grab of the error message. Is the file corrupt? Very frustrating as I have no way of knowing what the problem is. Any help would be appreciated! John
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