[Bug in cut function?]

Hi @flyingemberand Welcome to the Forums,

This is a bug and we do have it logged with the Developers to resolve.  Currently, there isn't a workaround.

I've left a link on the report back to this thread so the Affinity Info Bot can update here when its been resolved  

[Affinity Photo 2 will not open JPEG 2000 document properly]

Hi @Tom Blake,

Having double-checked this with QA, they confirmed our support for JPEG 2000 is currently only for J2K and JP2.  So this isn't a bug and would be more of a Feature Request to support JPX.

I'll get this moved over to Feature Requests  

[Designer 2.4; Hang Using Vector Brush]

Hi @Ron P.,

So far I've not been able to replicate this.  I've made well over 200 brush strokes using my Wacom and everything seems fine so far.  I was using a different brush as i don't seem to have the Fur & Hair vector brush, so i used one of the oil brushes.  

Can you let me know where you got the Fur & Hair vector brush from and I'll try installing that and see if I can replicate this.

[Apply master to a master results in text frame on page 1 being linked from page 0]

Hi @MikeTO,

Thanks for reporting this.

I've replicated the issue and couldn't see it already logged, so I've just logged it  

[Add cross-reference, anchor listed twice]

Hi @MikeTO,

Thanks for reporting this.

This is something that has already been report and is logged with the Developers  

[Document keeps getting corrupted Affinity Photo V2]

Hi @SandraS,

Your file from this thread is still logged with the Developers and it appears to be the same file that you show in your screenshot.

Do you have a version of that file that does open?  The file that's currently logged with the Developers closes on opening for me, so i can't look into what could be causing the issues.  Do you have a version of that file that does open?

[Lens correction - selection does not work]

Hi @PlattenbauPatrickand Welcome to the Forums,

This isn't something i can replicate here.  Are you running Affinity Photo 2.4.1?

If you open a RAW and click on Window>Develop Assistant Manager, what's the setting for 'Default Lens Profile' set to?

[All Affinity products failing to open or create new project caused by a *font*]

Hi @oranjoose,

Thanks for reporting this.

I've been able to replicate the issue and have just logged this with the Developers  

This thread will get a notification from the Affinity Info Bot when this has been resolved.

[Photo 2.4.1 crashes on place/link multiple EPS files into new document]

Hi @Rhodomazer,

I've just tried to replicate this and haven't been able to with your EPS files or some of my own.

Can you just try this again but with Hardware Acceleration disabled, to disable this setting in Affinity, click Edit>Settings>Performance and untick Hardware acceleration at the bottom of this window and close Settings, you'll be prompted to restart Affinity and once restarted see if you can replicate the crash.

[ADV2 Crashing]

Hi @jackamus,

Can you give some more context to crashes?  What had you been doing at the point of the crash?  Is this something you can replicate, if you can, can you let me know the steps to follow and I'll see if I can replicate it  

[Crash when painting a mask on live Clarity filter]

Hi @EchoOneand Welcome to the Forums,

As the crash doesn't happen with Hardware Acceleration off, it's likely related to openCL.  The first thing I'd suggest is doing a clean install of your graphics card drivers, making sure you are installing the latest ones and then see if you can enable Hardware Acceleration and carry out the same actions and see if you get a crash.

Could you also attach the latest crash report?  You may have more than 1 report but please just attach the latest one as it should related to this crash.  To find your report see here.

[Affinity Photo 2.4 Keeps crashing, windows 10]

Hi @GaryM,

Can you attach your latest crash report?  You may have more than 1 report but please only attach the latest one as that should related to this crash.  To find your report, see here.

[miss a curve selector :( please how can i do ?]

Hi @Yumeropes,

If you just want to set the black point in Affinity, which is what the B option is doing in Adobe, then this tutorial covers doing this  

 

[Looking for workflow advice - making an artist portfolio]

Hi @VinylDinosaur,

On 3/29/2024 at 12:29 PM, VinylDinosaur said:

1. What are the advantages of first processing the photos in Affinity Photo (cropping and downsampling) and then placing them in Publisher? It'd be easier for me to always work in Publisher to be able to make adjustments and using the vector crop feature on the fly. 

There aren't really any that i can think of.  As you have access to Publisher and Photo, you can just work inside in Publisher and switch to the Photo Persona when needed.

On 3/29/2024 at 12:29 PM, VinylDinosaur said:

2. What are the best settings for the PDF export? This will be likely seen on a monitor rather than printed. 

This is a tricky one to answer and there isn't a one size fits all answer.  Exporting using one of the digital Presets (Digital small or High Res) should be enough for viewing on screen.  The digital small preset will give you the smallest PDF.

On 3/29/2024 at 12:29 PM, VinylDinosaur said:

I'm a little confused about the downsample images larger than... setting. Does it make sense to always set the value the same as the Document's DPI?

Ideally, you want to set that higher than your current documents DPI.  Play around and check the quality of the export on screen and see what suits your work best  

[How to maintain stroke?]

Hi @pomme27,

On 3/28/2024 at 5:46 PM, pomme27 said:

This is true even if I select the Node tool in the left-side panel.

 

Could you attach your afdesign file?

[Publisher 2.4 crashes when applying another master page]

Hi @Andreas S,

Just to let you know I've logged the crash when applying the Master Page with the Developers.

I'll also get the issue with the picture frame claiming to be on the Master logged, once I've confirmed it's not already logged as I'm sure I've seen this happen before.

[Brush lag]

Hi @msiem86and Welcome to the Forums,

I'm not having an issue here with our Cintiq Pro.  Can you first make sure your drivers for the tablet and all up to date and even do a clean install of them if they are.

If there is still a delay, click on on the Affinity menu in the top left corner and select Settings and then on the Performance section untick Hardware Acceleration is ticked, untick it and close Settings.  You'll be asked to restart Affinity and once restarted, see if you can replicate the issue again.

[Affinity Photo: Controlling the Mixer Brush fade?]

Hi @TrentL,

So I've just heard back from QA with the following:

1) The Base Texture heavily influences it
2) Nozzle (Dense Oil has a pretty solid nozzle and Fibers Oil has holes in it)
3) Spacing can affect it

There isn't a setting under Edit Brush>Dynamics that controls this.  So it's not exactly straightforward and more a combination of things.  Hopefully, the above information helps  

 

 

[Affinity Photo: Controlling the Mixer Brush fade?]

Hi @TrentL,

I'm currently trying to find this out as from my experiments, there doesn't appear to be anything we can use to control the fade.  Hopefully, I'm wrong and as soon as I hear anything, I'll update you here  

 

[The selection of layers displayed in a Designer document placed in a Publisher document is reset each time the source document is modified, even if the modification is minor.]

Hi @LEB,

Thanks for reporting this.

This is something we already have logged with the Developers to resolve.

I've left a link on that report back to this thread so the Serif Info Bot can update this thread when its been resolved  

[Issue with StudioLink]

Hi @just1morething,

As @GarryPhas stated, it would be best to use the release build as that is the same as the current beta but the release build won't expire.

Do you get the same issue with the release build of Affinity?

 

[Designer keeps crashing when choosing fonts on iPad]

Hi @Joerf3and Welcome to the Forums,

This isn't something i've been able to replicate on my iPad.  Can you have a look for a crash report and post that here?  To find the report, see here.

At what does the crash happen, just scrolling the list or do you get to select a font and then get a crash?

[No puedo actualizar Affinity Designet 2.4]

Hola @dolc73,

¿Puede ejecutar el desinstalador de Microsoft nuevamente y esta vez seleccionar No listado de la lista de aplicaciones y luego copiar y pegar el siguiente código en el cuadro y hacer clic en siguiente:
{C2B166C2-1A86-4206-A796-C74E33D478EF}

Una vez que Microsoft Uninstaller haya hecho lo suyo, vuelva a ejecutar nuestra configuración y hágame saber los resultados.

[Thin Shapes with a Thin Inside Dashed Stroke Fail to Export to PDF Causing Affinity Apps to Hang]

@Hangman,

I've replicated this from scratch now in a new file, so have just logged this with the Developers  

 

[Thin Shapes with a Thin Inside Dashed Stroke Fail to Export to PDF Causing Affinity Apps to Hang]

Hi @tzvi20,

17 hours ago, tzvi20 said:

I was able to export the first file without any issues.

That is interesting!  Can you remember what the Rasterise option was set to on the Export window?  I've found in my tests this morning that when Rasterise is set to Everything the file will preview/export fine.  The trouble seems to happen when the Rasterise option is set to Nothing or Unsupported Properties.