NathanC
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Posts
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Posts posted by NathanC
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Hi @Marco Soijer,
Thanks for sending those files over, i've been able to create from and edit both templates without any resulting app crashes across a few different devices, but I did find the app crashes following an app quit which is a template/UI related bug rather than specific problem with your files.
Since i'm not seeing the crashes on my side it could be related to that 'Logo Full RGB.afdesign' file since that's a linked resource I don't have access to, the location of the resource appears to be local to your documents folder. If you either delete or move this .afdesign file so it unlinks and then try opening the file again see if it crashes.
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Hi @Marco Soijer,
Sorry for the late reply, if you could upload a copy of your file to the private dropbox link below we'll take a further look.
https://www.dropbox.com/request/oJCMJYon3Ry1t8nEmmMs
Thanks
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Hi @chelcod,
The app may be having trouble maintaining a connection to the location your file is stored on, such as an External Drive, Network Drive or Cloud Storage. You should still be offered the option to 'Save As' when this happens, but try moving your file to your local storage and saving back locally as this should prevent the issue.
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Hey @jonwright,
It sounds like your vector objects are getting flattened to pixel layers on export possibly due to unsupported properties affecting the curve objects such as FX or Adjustment layers- but regardless of that happening the corruptions/artefacts present on the final document should not be occurring.
I'd suggest disabling Hardware acceleration found under the app Settings -> Performance. Once the setting has been unchecked close the interface and restart the app when prompted to before trying the export again. There's a known bug logged internally with raster corruptions occurring with metal enabled on PDF which is very similar to what you're describing, but this bug trigger relies on JPEG compression being enabled at 98 rather than disabled, so hopefully this will also work for you.
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Hi @Udo B.,
Thanks for the recording and steps, I've now been able to re-produce the issue on my M1 mac using your file. There appears to be a bug with the Info panel's live sampling and the panel's interaction with live filters in your 'Group' layer, as soon as I delete the 'Group' which contains these filters performance returns to normal with the Info panel active.
I'll get this logged with the developers for further investigation and resolution. I found that while performance was good if I toggled the Info panel off from the 'Window' menu the performance remained strong during subsequent app sessions, so I'd suggest keeping this panel toggled off entirely for now, and if it needs to be used follow your workaround to return the app performance to normal.
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Hi @Bartek,
To me this looks like a bug, particularly as setting the left node K100 only and the other to 4C black does show a colour gradient on the gradient map dialog, and there is a somewhat similar issue logged with the CMYK sliders failing to convert to RGB correctly. I'll log this with the developers for further investigation and confirmation.
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Hi @anto,
I'm not seeing this behaviour in 2.4.2, my page view remains where I left it before clicking save. could you possibly share a screen recording and a sample file?
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Hi @DGee,
The Unknown property errors are normally the result of a lack of feature parity between the apps on FX layers resulting in mapping issues which can also include gradient fills, improved support has been requested before such as the thread below and is hopefully something we'll see in later versions.
As for the masking issue, could we take a look at the .PSD file?
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Welcome to the forums @paradrenaline,
We'll need a bit more information, so I've included a few queries below:
- What Operating System are you using?
- What Affinity App(s) are you using, and what version are they?
- What objects are you copying? E.G pixel layers, quick shapes, curves etc.
- Can you provide a screen recording that demonstrates what happens when copy/pasting within the app?
Many thanks
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Hi @Natters,
Could you provide a copy of the crash reports, as well as a copy of the document(s) where you're typically experiencing these crashes? We can then look into this further by confirming if it can be replicated and the potential source of the crashes. I've provided a private upload link below if you don't wish to share the file publicly.
https://www.dropbox.com/request/WP8UKTDiWG02kW1P2xDo
Crash report FAQ:
Thanks
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8 minutes ago, tsekg said:
So is this behavior normal or is it going to be corrected?
It's normal/expected, your initial adjustment has no effect as the exposure value is set to 0, so there is no greyscale preview of the mask.
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Thanks @Hangman I had noticed that the adjustment had no value set, but I had overlooked preview being set in the mask dialog on OP's screenshot which you've pointed out.
Yes, as far as i'm aware that's the expected behaviour, 'Preview' shows a greyscale preview of what's being masked, and since the adjustment is having no effect on the image, the luminosity mask nested to the adjustment also has no effect and so the preview of what's being masked is empty.
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Hi @paperova,
Could you provide a copy of the full crash report files from the app so we can debug and see if the error can be identified? FAQ on finding these below.
Thanks
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Good to hear that it works on the new user, however unfortunately local user account issues can be quite difficult to identify, as there could be a problem with the mac user account itself if there's no difference in terms of the active and background programs running.
The Affinity apps store the app preferences and user settings in the local user library folder, so by creating a new user these files are re-created. You could try deleting these files + folder on your original user to reset the apps, but there's no guarantee this will work but it will eliminate the possibility of the problem relating to the local app files, you can get to these folders via spotlight search (CMD + Space)
~/Library/Group Containers/ delete or rename the '6LVTQB9699.com.seriflabs’ folder.
~/Library/Containers/com.seriflabs.affinityphoto2/Data/Library/Preferences/ delete or rename the com.seriflabs.affinityphoto2.plist file.
~/library/application support/ delete or rename the 'Affinity Photo 2' folder.
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Thanks, looks like it may be a rendering issue on your local device, as it's loading as expected on my side, and continues to do so as the exposure is increased or the Luminosity map is changed. I'd suggest disabling Hardware Acceleration under Edit -> Settings -> Performance, close the interface and restart the app and see how it goes.
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Hi @Caramel welcome to the forums,
I think we'll need to see a screen recording demonstrating this embedded document issue on your device, as well as a copy of your .afpub file so we can confirm if it can be replicated so we can look into this further. If you don't wish to share the file publicly i've also included a private upload link below.
https://www.dropbox.com/request/Vpvdg1jm4os9P2Wyz36a
Screen recording help:
Thanks
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Hi @Affinity Rat,
I've been trying the cut-out function for a for a while from multiple different Photos of different formats stored in Apple Photos, but I can't get it to fail with this message when using 'New From Clipboard' using the copied contents. When this next happens, have you checked that you're able to paste into a different app first, such as Notes?
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Hi @Iztok,
Could you also perhaps share the file where you're observing this so we can confirm if this is a bug? If you don't wish to share the file publicly i've provided an upload link below.
https://www.dropbox.com/request/Nzyk48nGQy9I4Y2tdUvN
Many thanks
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Welcome to the forums @lord_ilia,
Could you confirm that you're still running into this issue following an update of the app to the latest version (v2.4.2)? If the issue does persist, could you possibly provide a copy of one of the RAW files where you're seeing this so we can confirm if the problem can be replicated? I can provide a private upload link if needed.
Many thanks
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Hi @PaulEC,
Thanks for reporting, it looks like the options for Flip Horizontal/Vertical are there, but the icons are missing (same in both dark mode and light mode UI). I found this by hovering my cursor to the right of the rotate anticlockwise icon, which prompted the Flip tooltips that then worked when clicked, i've now logged this.
On 4/4/2024 at 11:20 PM, PaulEC said:According to the Help, the grid should be on by default, it isn't.
I think this may be a mistake in the help documentation specifically for the Perspective Tool, as the perspective live filter does not list this as a default option so I'll let the docs team know and confirm.
Publisher 2.1.1 and 2.2 beta. Problem with text (MacOS and Windows)
in V2 Bugs found on macOS
Posted
Thanks @MikeTO, the apostrophe bug is logged (AF-1399) and has now been tagged on this thread, I think there's just been some confusion/wires crossed as that specific bug was originally reported and dealt with separately via email, while the original focus of this thread was the problem with importing/pasting cyrillic text that we can't replicate in 2.4.2.
However, it's quite interesting that you can via Copy/Paste so there must be some environmental differences, have you got a clipboard manager app active? I'm also just using the latest available version of Word for Mac from 365 (v16.83), so perhaps there's something with your current version of Word.