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Everything posted by SPaceBar
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Blurred Image After Flattening Document
SPaceBar replied to footeg's topic in Photo V1 Bugs found on Windows
Hi @footeg Would you be able to upload your image here please so I can take a closer look at it? -
The issue is with the folder associated with the man. You can group the adjustments together as long as there isn't a pixel layer inside the group. You had 3 adjustment layers in a group with a Pixel layer called skin. This then means that all of those adjustments are applied to whatever is on the pixel layer hence the marks on his face. I moved the layer called skin (Pixel) out of the group and it now looks ok.
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That's ok, I was going to send you a link to a Dropbox folder but you beat me to it. I can access the files from there but it is better to discuss it here in case other customers have similar issues. I have done some basic file comparisons which I won't share here. The image with 2 people in is very close here on a side-by-side comparison on my iMac. I can see the issue you mention about the green colour being visible on Photoshop but not on Affinity Photo. I've looked through the layers to see which Photoshop edit created the green as it's not part of the original photo. It's a layer mask that is named colour background that created it. When comparing it to Photo we could see that there is a slider called Constant that isn't being reproduced. If you edit the Offset in Photo to match the Photoshop version you will see the green. I will get this logged. As PSD's are Adobe's proprietary file format, we can only interpret them. The feature sets aren't 1:1 so you can't always map them easily from one application to the other.
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Yes, I realised it was Photo but mistyped. I've just corrected it. Can I ask if you are using a Mac or a Windows machine?
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Delayed response when calling Color Picker UI
SPaceBar replied to User_783649's topic in Designer V1 Bugs found on MacOS
No problem, I will add your post link to the issue.- 7 replies
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- affinity designer
- affinity publisher
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Hi @Benjamin Kanarek Welcome to the Affinity forums. Could you check to see if the option to Import PSD Smart Objects Where Possible is ticked? One Mac: Affinity Photo > Preferences > General On Windows: Edit > Preferences > General
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Delayed response when calling Color Picker UI
SPaceBar replied to User_783649's topic in Designer V1 Bugs found on MacOS
Hi @Alex M Could you tell me which macOS you are using please? I've just tried this on Big Sur on both Designer 1.10.3 and 1.10.4 and can not see any noticeable difference.- 7 replies
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- affinity designer
- affinity publisher
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Error saving and exporting files from Affinity Photo
SPaceBar replied to Fordtman's topic in Photo V1 Bugs found on Windows
Hi @Fordtman Sorry to hear you are having issues with saving and exporting files. So that we can see what is happening I have a few questions for you. 1. Is this happening will all files or just specific files? If it happening on specific files could you upload them here please? 2. Did you purchase Photo from the Affinity Store or the Windows Store? 3. Do you have a crash log that you could upload here please? 4. Have you installed any new software from this list recently? https://forum.affinity.serif.com/index.php?/topic/44770-issues-caused-by-third-party-software/ -
Affinity Designer crashes and file corruption
SPaceBar replied to Taivi's topic in Designer V1 Bugs found on MacOS
Hi @norbinw As I mentioned above, I'd need some additional information to look into this for you: What Mac & macOS are you using? Is this happening with specific files or on new document as well? If it affects specific files could you upload them here so we can take a look please? Did you get a crash log when the app closed? If so, could you attach it here or upload it to the link above? -
Affinity Designer crashes and file corruption
SPaceBar replied to Taivi's topic in Designer V1 Bugs found on MacOS
HI @Taivi Sorry to hear you experiencing crashes and loss of work. Saving in multiple locations is a very good habit to get into regardless of the software that you use. So that I can look into your specific issue can you give me some more information? What Mac & macOS are you using? Is this happening with specific files or on new document as well? If it affects specific files could you upload them here so we can take a look please? Did you get a crash log when the app closed? If so, could you attach it here or upload it to the link above? -
Divide causes Designer to crash
SPaceBar replied to Vince B.'s topic in Designer V1 Bugs found on MacOS
@Vince B. That's what I did, the only difference was that my rectangles had a fill applied. I removed that and it still didn't crash. I will log the issue with your file and pass the information on to the development team. Just out of interest, can you tell me where you store the file? Is it on a local drive / network drive / cloud storage? -
Divide causes Designer to crash
SPaceBar replied to Vince B.'s topic in Designer V1 Bugs found on MacOS
A lot of the rectangles in your design won't select when I click them. I haven't been able to recreate this state so when I try to divide the shapes in my document it seems to work. Try this one. Highlight everything and click Divide on this file. Divide-test-file.afdesign -
Divide causes Designer to crash
SPaceBar replied to Vince B.'s topic in Designer V1 Bugs found on MacOS
Hi @Vince B. Welcome to the Affinity forums. Sorry to hear you are experiencing crashing. I've been able to recreate the issue on your document by selecting everything and clicking Divide, but I haven't been able to recreate the issue from scratch. Can you tell me anything about how you created the document? I agree with @Hangman that the best way to achieve the results you were after is to use a clipping mask. It's a less destructive way of doing things and you can remove the mask if you need to or change your mind. -
Designer unresponsive with PSD files
SPaceBar replied to kwaku's topic in Designer V1 Bugs found on MacOS
@kwaku & @Hangman That second document was definitely slow to render for me and when viewing the resource manager it became unresponsive. This looks to be down to the amount of layers using the layer effect. The Smart Object option in Preferences is disabled by default and once I enabled that and the option to "Import PSD text as text rather than bitmap" it improved. It also allowed the PSD to function as intended and update the drop shadow. I then modified it to add my own text as intended and the lag I previously saw when viewing the resource manager was gone too. The performance you're seeing is certainly not intentional to discourage the use of PSDs, but as the feature sets aren't 1:1 you can't always map them easily from one application to the other so you may get some things perform worse than others. In this case the 402 pixel layers (if you didn't enable Import PSD Smart objects as Smart objectS) was likely causing the memory to struggle in some places. @Hangman, with regards to the 0kb showing up, we're not entirely sure why, but suspect it's likely related to it coming from a PSD Smart Object where the file size is not logged. However, I will get the Gradient Overlay position looked at as I can see that with just a single layer. -
Immediate Crash on Editing a System Palette Swatch
SPaceBar replied to excitive's topic in Designer V1 Bugs found on MacOS
Thanks for the update @tonywaghorn 👍 -
Hi @Antony parks I'm glad the LKB link was useful. I haven't used her blog much as I took part in her tutorials on Skillshare but as it's a paid subscription it's not one I can really share. I didn't realise that the first one on the blog was all about symbols as I've only covered her lessons using Assets so far. I'm glad it was useful. Thanks for the document, I'll give it a poke.
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Immediate Crash on Editing a System Palette Swatch
SPaceBar replied to excitive's topic in Designer V1 Bugs found on MacOS
Hi @tonywaghorn Sorry for the delay in replying to you. Does this always happen with a specific palette? If so is it a custom created palette? Have you tried remaking it? There was a previous post where a customer had created a custom palette that would crash when edited. Once he remade it, everything worked fine.