IPv6 Posted April 19, 2019 Posted April 19, 2019 Open attached afphoto file, select two layers as on screenshot and press Ctrl-C. On my system (Win10) this crashes Affinity photo immediately // 111.zip
Gnobelix Posted April 19, 2019 Posted April 19, 2019 Hello @IPv6, Disable the Clipboard Manager in Windows, then everything should work as usual. Cheers Patrick Connor 1 Affinity Photo 2.6: Affinity Photo 1.10.6: Affinity Designer 2.6: Affinity Designer 1.10.6: Affinity Publisher 2.6: Affinity Publisher 1.10.6: Windows 11 Pro (Version 24H2 Build (26100.3915)
IPv6 Posted April 19, 2019 Author Posted April 19, 2019 Sorry, didn`t get it, i do not use any clipboard managers. Or you mean windows internals flags for something specific (hard to tell from your screenshot)? Anyway, it definitely should work on plain fresh system (i never enable fancy stuff manually). and it working with other layers without problems
Gnobelix Posted April 19, 2019 Posted April 19, 2019 In Windows 10, is a new Clipboard Manager been introduced, this is usually activated. This manager causes some problems in Affinity-Photo. The Clipboard Manager do you find under Settings, then System and then Clipboard Manager, here can you the manager deactivated or activated. I hope it helps. IPv6 and Patrick Connor 2 Affinity Photo 2.6: Affinity Photo 1.10.6: Affinity Designer 2.6: Affinity Designer 1.10.6: Affinity Publisher 2.6: Affinity Publisher 1.10.6: Windows 11 Pro (Version 24H2 Build (26100.3915)
IPv6 Posted April 19, 2019 Author Posted April 19, 2019 Thanks for advice, now get it, will try. Anyway, AP should not crash... win10 is popular enough to make AP to adapt to clipboard manager requirements, imho
rich22 Posted April 19, 2019 Posted April 19, 2019 It's the "Clipboard History" setting that causes the crash. Go to "Settings" / "Clipboard" - with history on, AP crashes. With it off, it doesn't. But I agree - it shouldn't crash in either case!
walt.farrell Posted April 19, 2019 Posted April 19, 2019 1 minute ago, rich22 said: But I agree - it shouldn't crash in either case It's possible that it's the Windows clipboard Manager that's crashing, and taking Photo down with it. -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
rich22 Posted April 19, 2019 Posted April 19, 2019 6 minutes ago, walt.farrell said: It's possible that it's the Windows clipboard Manager that's crashing, and taking Photo down with it. Yes. When I said "Clipboard History setting that causes the crash", I simply meant the position of the setting, and wasn't speculating about which actual program is crashing.
IPv6 Posted April 20, 2019 Author Posted April 20, 2019 Funny enough, but seems this crash has to do nothing with new clipboard manager. Its not present on my system at all - my settings app even dont not have such entry. Here is the screen (russian is mine, english is screenshot from the article, describing this clipboard manager). Anyway, i do a lot of copy-paste for layers. In common this works well and layer copy with all inners and styles is really great feature (photoshop lacks this, for exaple). Its just this two layers can be copied... i suspect because there is no layers with pixels inside them. But this should not crash app for sure, imho
David Quail Posted April 20, 2019 Posted April 20, 2019 I have repeated your steps on my Windows 10 Versio 1903 OS Build 18362.53 64-bit PC. Clipboard Manager is on, and Sync automatically is on. Clipboard History is also on. No crash. I copied and pasted CTRL>C and CTRL>V without a problem. Try as I might, I cannot repeat your problem. Asus ROG Strix G713 Notebook: AMD Ryzen 7 5800H 3.80 GHz with Radeon Vega Graphics | 32GB DDR4 3200mHz RAM Nvidia GeForce RTX 3060 Ti 8GB Gfx | 2x 2TB SSD NVMe PCIe M.2 3x4 | Windows 11 Version 23H2 Build 22623.870
Staff Patrick Connor Posted April 20, 2019 Staff Posted April 20, 2019 We have reproduced the crash and reported it to the developers. Thanks for bringing this to our attention. Uwe367, IPv6 and Gnobelix 2 1 Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
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