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Hi,I've just purchased a new computer. I visited Affinity site to re-download the software onto this. There appears no way to do this without purchasing again, which I obviously don't wish to do. How do you transfer or download my purchased copy? Thank you. 

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Hi bigpip,

Welcome to the forums.

If you purchased the Windows versions of our Affinity apps, you'll need to login to your Affinity Store account and then access the Downloads & Product Keys section for the links to download. If you purchased for Mac, just login to the Mac App Store using the same Apple ID that was used to purchase the apps and they will be available in the Purchased section.

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3 hours ago, Lee D said:

Hi bigpip,

Welcome to the forums.

If you purchased the Windows versions of our Affinity apps, you'll need to login to your Affinity Store account and then access the Downloads & Product Keys section for the links to download. If you purchased for Mac, just login to the Mac App Store using the same Apple ID that was used to purchase the apps and they will be available in the Purchased section.

 

Re the Windows Affinity Store access: what is not immediately obvious is that once you are logged in you will see a page that seems to list all current products as available to buy,rather than redownload!  You need to scroll to the bottom of that page and click on "My Account" (see the attached screenshot).

 

HTH

 

Jeff

ScreenShot00365.jpg

Edited by emmrecs01
To correct spelling

Win 10 Pro, i7 6700K, 32Gb RAM, AMD Radeon R7 360 and Intel HD530 Graphics

 

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher.

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2 minutes ago, emmrecs01 said:

Re the Windows Affinity Store access: what is not immediately obvious is that once you are logged in you will see a page that seems to list all current products as available to buy,rather than redownload!  You need to scroll to the bottom of that page and click on "My Account" (see the attached screenshot).

You can also click on your name at the top of the page, next to the 'Sign Out' button. That takes you to the same page as clicking on the "My Account" link at the bottom of the page.


Affinity Photo 1.8.3, Affinity Designer 1.8.3, Affinity Publisher 1.8.3; macOS Mojave 10.14.6 iMac (27-inch, Late 2012); 2.9GHz i5 CPU; NVIDIA GeForce GTX 660M; 8GB RAM
Affinity Photo 
1.8.3.180 & Affinity Designer 1.8.3.2 for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 13.3.1

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1 minute ago, R C-R said:

You can also click on your name at the top of the page, next to the 'Sign Out' button. That takes you to the same page as clicking on the "My Account" link at the bottom of the page.

 

Indeed you can!  You learn something new every day (as they say).

 

Thanks R C-R.

 

Jeff


Win 10 Pro, i7 6700K, 32Gb RAM, AMD Radeon R7 360 and Intel HD530 Graphics

 

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher.

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Hi!
 have a question:
I would like to purchase now Affinity Designer I am working with Windows. However, in a year or so I will be probably getting a Mac. 
Would it be possible to re-download Affinity Designer for a different system? Or do I have to pay twice? 

Thank you in advance, 
Raquel

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1 hour ago, Raquel Ocaña said:

I would like to purchase now Affinity Designer I am working with Windows. However, in a year or so I will be probably getting a Mac. 
Would it be possible to re-download Affinity Designer for a different system? Or do I have to pay twice? 
 

You would need two payments, one for Windows one for Mac.


MacBook Pro (13-inch, Mid 2012) Mac OS 10.12.6 || Mac Pro (Late 2013) Mac OS 10.14.5

Affinity Designer 1.8.3 | Affinity Photo 1.8.3 | Affinity Publisher 1.8.3 | Affinity Designer Beta 1.8.3.2 | Affinity Photo Beta 1.8.3.180 | Affinity Publisher Beta 1.8.3.651

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