graphicuser Posted November 15, 2016 Posted November 15, 2016 Both designer and Photo install but don't run. Installer takes 3-4 minutes during the "checking for available space" part, after which everything seems to go ok. Launching the program hangs on the splash screen. No UI ever appears. I have to ctrl-alt-delete and end the process. OS: Windows 10 64bit 32GB RAM Graphics card: NVIDIA GeForce GT730 with latest drivers. Processor: i7-4790K @4GHz HD: 256MB SSD installed as main program drive. Let me know if you need any more details.
Staff Sean P Posted November 15, 2016 Staff Posted November 15, 2016 Hi Graphicuser,How long have you waited for the app to start before hitting Ctrl+Alt+Del?Do you have any crash reports in %appdata%\ffinity\Designer\1.0 (Beta)\CrashReports\ you could attach at all?
graphicuser Posted November 15, 2016 Author Posted November 15, 2016 Well interesting, I had left it for a couple of minutes for bailing. This time I decided to wait it out. About 3 and a half minutes after launching the UI appeared. That's an awfully long time for a fast computer, I guess you can see why people will think the program has hung :)
gr8rck Posted November 15, 2016 Posted November 15, 2016 Hi, Very similar specs but my version (RC10) loads in about 8-10 secs and I have a lot of programs running. I think something in graphicuser's settings are causing that delay.Ryan.
Mark Ingram Posted November 16, 2016 Posted November 16, 2016 Do you have lots of fonts? ICC profiles?
gr8rck Posted November 17, 2016 Posted November 17, 2016 What about custom installed fonts? Adobe always crashes or hangs indefinitely if a font is corrupt - maybe something similar.
graphicuser Posted November 17, 2016 Author Posted November 17, 2016 I do have a few custom installed fonts but none of my other software that reads fonts have an issue. Photoshop CS6 loads in under 5 seconds.
Mark Ingram Posted November 17, 2016 Posted November 17, 2016 3.5 minutes for us, and 5 seconds for PS?? That doesn't sound good... I might have to add some more information to the log file to try to diagnose this.
Terry44 Posted November 18, 2016 Posted November 18, 2016 I am at 10 seconds from clicking Affinity Designer shortcut icon to the application being available for using, for me that is a slow loading app. Windows 10 Pro 64 bit 16 GB Ram Intel i7 -2600 CPU @3.40 GHZ Quad Core Older spec computer but runs EVERYTHING I need. If you can tweak the loading times so it is in the 2 to 4 second range from click to opening on my computer I would be happier. ;)
ThiloL Posted November 27, 2016 Posted November 27, 2016 Very very slow startup time on my Core i7 / 16 GB system. Around 1000 fonts are installed.
wsjscss Posted November 28, 2016 Posted November 28, 2016 Same problem. All last week everithing was good and today Affinity runs extra slow I recorded video with starting Affinity on my Windows PC.In task manager you can see that nothing happend in first 2 minutes and after it start to loading https://drive.google.com/file/d/0B-aIsgF9vRuCbkhiMkpnNDVYNjA/view?usp=sharing No Crash reports in AppData folder No logs in Log.txt Windows 10 Pro 64 bit 8 GB Ram Intel® Core i7-6700HQ CPU @ 2.60GHz
Willabong Posted November 28, 2016 Posted November 28, 2016 Terry44: For me AD starts 8 seconds before I click on the program icon, for me that is a very slow program, so I asked the doctor about it and he said, " it's a timey Wimey thing!", so I stopped worrying about it 2 weeks before the problem arose! For those of you with really long start up times, check your virus scanner to see if it is scanning the program before it loads, if it is exclude it from the scanning process!
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