Willabong

All sorted, had to enable fingerprint recognition to install.

Anyone?

I have bought the licence to enable installation on all 3 devices PC/MAC and iPad. I have installed all on my PC and on My Mac, but I am having problems with my iPad installation from the App Store. I installed Affinity Photo and activated it with out problem, but when trying to install Designer and Publisher I am asked to "Touch ID to Install". I have no idea how to do this because I have never been asked to do this before? Any advice or help to accomplish this and get the other two Apps installed would be welcome ?

Thanks jowday that helped a lot!

It's been asked I know - But never having used LUTs I need a step by step explanation of how to get these into AP? I know where the Adjustment LUTs tab is, but when double clicking and trying to load the LUTs from the menu I can't even see the files, so what am I missing? any help welcome? OK! I found out how to load them as presets, but loading them one at a time is tedious, is there a batch load somewhere, or is single file naming all there is?

I purchased the Windows version and the Mac version of publisher as early access, downloaded the Windows version, but cannot find publisher anywhere on the Mac store? So how do I download it please?

Yes! Same address!

One ID on the iMac, and NO! I have not changed the e-mail address, just my password ( As mentioned in 3 of my earlier posts).

No! I don't see the Apps on the purchase page on the iMac or the MacBook Pro, All I see is "You have not yet made any purchases". MEB, I will contact Apple as soon as I can find the contact details?

You have all been brilliant and I appreciate your help! But the original problem was that I could not sign into my MacBook Pro, so I changed the password to enable me to sign in, and that is where the problems started! So I looked up my old e-mail and password and tried to log into the iMac using that ... But no luck, I can log out and in again thanks to your help, but the iMac will not recognise my old login details? I was wondering if I could make a new account with my old details, and still keep the one I am using now? If I read "firstdefence" correctly I can do that?

Login into the Mac is not the problem, it is login into the App store when the Mac is running! Do you know if disabling the startup login also disables the App store login (which is what I need?). I suppose I can try it and find out, but if you know the answer it would be easier (cause I'm lazy).

The problem with that is every time you log out of the App store, and then re-open it, you are automatically logged back into the App store, so I neverr get the chance to change the log in details? If you know a way around this please enlighten me?

That is my next step Walt, I let you all know what they say?

Any help from Serif would be appreciated?

Good to know stokerg, but I don't want to purchase, I want to download "paid for" versions! Anyway, I changed my password for the App store on my iMac, then was able to use this new password on my MacBook Pro to access the App store ..... But Was unable to access my App purchases and was told I have not made any purchases yet! So I went back to my iMac and found that I had lost my purchases on the iMac as well. So I am now locked out of my purchase page on the App Store, and cannot download Designer or Photo which I have paid for!