Conrad Hoffman Posted March 8 Share Posted March 8 I've been doing some focus stacks, typically 130 raw/NEF images. I notice that the program immediately closes when I close the file after working on it a bit. The release version doesn't do this. System is 6-7 years old with Windows 10 PRO, running on an Intel Processor (i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)), 16 GB memory. Everything works as expected and the file does save OK, but not sure why the program then closes. I'm saving an afphoto file type. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 8 Share Posted March 8 Why are you using the beta, especially if the retail version works? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Conrad Hoffman Posted March 9 Author Share Posted March 9 3 hours ago, walt.farrell said: Why are you using the beta, especially if the retail version works? Seems like a peculiar question for the beta forum. Obviously, to find issues like this in the beta versions so they can get sorted before the next release. GripsholmLion 1 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 9 Share Posted March 9 35 minutes ago, Conrad Hoffman said: Seems like a peculiar question for the beta forum. Obviously, to find issues like this in the beta versions so they can get sorted before the next release. But there is no current beta active. Both beta and retail are the same release, 2.4.0.2031. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
walt.farrell Posted March 9 Share Posted March 9 Or were you meaning that you haven't updated your retail release to 2.4.0 yet, and you're still at 2.3.1 there, perhaps? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Conrad Hoffman Posted March 9 Author Share Posted March 9 Well, that's interesting! Time to reboot and check again. I didn't check the revision level but I am at 2.4.0 on the release, so they should act the same. walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted March 9 Staff Share Posted March 9 Please can you compare the performance tab of the settings option (under Edit menu) and perhaps show us some screenshots of performance settings of Release 2.4.0 and Beta 2.4.0 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Staff Chris B Posted March 11 Staff Share Posted March 11 Hi @Conrad Hoffman I've just tried this on both Retail and Release and neither of those close when I save an edited raw file. How are you closing the file? Are you going to File > Close or clicking the X in the corner of the document tab? Does this happen if you start from a blank document, drop some shapes and text etc. and then save? What happens if you open the .afphoto file, do some edits and then save that? I cannot imagine it would be specific to the raw file type you're processing but it might be worth attaching a sample. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Conrad Hoffman Posted March 11 Author Share Posted March 11 OK, I'm back to the machine I was working on and tried with the same file after a clean start. Sure enough, no problem at all, so something must have gotten confused during the stack. It's 130 Nikon NEF files, so stresses the machine a bit. I'll need to redo the stack to test any further, but it doesn't seem to be a critical item. Quote Link to comment Share on other sites More sharing options...
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