eqyizo Posted April 11, 2023 Posted April 11, 2023 I'm using Designer with a cheap Wacom Intuos. While drawing with the vector brush tool, sometimes it will get stuck on that tool and won't let me click anything. I can still draw, but can't change anything, or click another tool, layer, change color... can't access the file menus or anything. If I minimize the app, then bring it back up, I can click everything again. Not sure off-hand if there is something specifically triggering this lockup. I have three artboards at the moment. Haven't noticed any pattern. Sometimes I'll switch between using the mouse and the pen. Not much more I can think of to report on that. Will keep an eye out if it happens again. AMD cpu and gpu Windows 10 Designer V2.1.0.1742 Beta kyptanuy and debraspicher 2 Quote
debraspicher Posted April 16, 2023 Posted April 16, 2023 I have had this issue as well. I'm trying to get it on a recording. When hovering over other elements in the UI, it will keep the brush ghost active. It is like it doesn't leave the tool entirely. Even when changing to another tool using a keyboard shortcut. Quote
Staff EmT Posted April 18, 2023 Staff Posted April 18, 2023 Hi @eqyizo Which specific Wacom Intuos model are you using? Also which Driver do you have installed? Quote List of V2 FAQ's | Affinity Online Help | Affinity Video Tutorials | Beta Software Forums | Bug Reporting Guidance
eqyizo Posted April 21, 2023 Author Posted April 21, 2023 On 4/18/2023 at 6:47 AM, EmT said: Hi @eqyizo Which specific Wacom Intuos model are you using? Also which Driver do you have installed? It's a small CTL-4100WL with the most current driver on windows 10. I have no idea how to find specific driver information otherwise on it. Quote
Ron P. Posted April 21, 2023 Posted April 21, 2023 1 hour ago, eqyizo said: It's a small CTL-4100WL with the most current driver on windows 10. I have no idea how to find specific driver information otherwise on it. Here you go.. https://www.wacom.com/en-us/support/product-support/drivers To find which driver version you have installed, you need to open the Wacom Tablet Properties on your PC. Then click on the About button. The version should be displayed there. Quote Affinity Photo 2.5..; Affinity Designer 2.5..; Affinity Publisher 2.5..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD
Staff EmT Posted April 21, 2023 Staff Posted April 21, 2023 @eqyizo we've not been able to replicate this issue. Can you still replicate it on the latest beta 2.1.0.1769? Is it something that you can replicate easily with a specific trigger? Quote List of V2 FAQ's | Affinity Online Help | Affinity Video Tutorials | Beta Software Forums | Bug Reporting Guidance
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