Checking on Affinity Photo version

[Jeff Kristin]

When I click on "about" in Affinity Photo, it shows 1.10.6 as a version. I bought V2 and thought I had successfully registered-but this makes me wonder. How do I verify registration? I am using a mac ventura 13.2.1.

Thanks for the help. J

[walt.farrell]

37 minutes ago, Jeff Kristin said:

I bought V2 and thought I had successfully registered-but this makes me wonder. How do I verify registration? I am using a mac ventura 13.2.1.

I doubt this about registration. You can have both V1 and V2 installed, as they are separate applications. If you have V2 installed, you might just be starting V1 instead. What do you see in your Applications folder?

[Jeff Kristin]

Thanks for your reply. App folder says 1.10.6.

[v_kyr]

2 minutes ago, Jeff Kristin said:

App folder says 1.10.6.

That's V1, so download V2 and install that!

[Jeff Kristin]

10 minutes ago, v_kyr said:

That's V1, so download V2 and install that!

Well, this is where I have been stuck. I bought and I thought downloaded V2 but I kept having issues with the registration-which, it's been a couple of months and I cannot remember what they were. I held off to let some of the bugs, which always accompany new releases, get worked out. Any tips on the registration? My experience, it's usually something small and dumb that I miss. Thanks!

[v_kyr]

Depends from where you bought V2 from. - If from the Affinity Store then login in there and download & install V2 from there. Registration will take place after first time app start, it will ask you to supply your Affinity Store login Email (ID) and PWD and then will enable the app, as far as you bought from there.

[walt.farrell]

2 hours ago, Jeff Kristin said:

but I kept having issues with the registration-which, it's been a couple of months and I cannot remember what they were. 

Registration issues would happen after you downloaded and installed the program and then ran it after installation. 

If you're not seeing it installed, that's where you need to start. 

 One guess: perhaps you downloaded from the Affinity Store and installed it incorrectly. If you just opened the DMG installer file and ran the program from there, instead of copying it to the Applications for, then the application would disappear from your system after a reboot. The installer might still be in your Downloads folder, but it would be out of date, so you should redownload.

[Jeff Kristin]

Well, I went to my account. There's a section showing my downloads and product keys. There's a button next to V2 DOWNLOAD. If I click on this, I am not actually downloading the program? What is DMG installer file? How would I copy to applications? I'm pretty confused.

Thanks! J

[walt.farrell]

7 minutes ago, Jeff Kristin said:

What is DMG installer file?

It is a disk image file that you would download from your Affinity Store account. You then Open the file, and drag the application icon in the file onto the Applications icon.

Until you do that, the program is not really installed.

This is one standard way of installing applications on macOS: https://support.apple.com/en-by/guide/mac-help/mh35835/mac

[Alfred]

12 minutes ago, walt.farrell said:

This is one standard way of installing applications on macOS: https://support.apple.com/en-by/guide/mac-help/mh35835/mac

‘en-by’?? ‘by’ is the country code for Belarus!

Try this generic link:

https://support.apple.com/guide/mac-help/mh35835/mac

[v_kyr]

1 hour ago, walt.farrell said:

It is a disk image file that you would download from your Affinity Store account. You then Open the file, and drag the application icon in the file onto the Applications icon.

Note that the DMG (disk image) file when opened (double clicked) will be automounted and appears as a disk mounting point path in MacOS Finder or any other OSX  file managers. - So after dragging/copying the APh app folder over to the system global "/Applications" folder, or alternatively into the user's "Users/username/Applications" applications folder (after installing), the mounted disk file point path has to be ejected/unmounted/removed via pressing the eject icon button  -> "" next to it, otherwise it would be kept as a mounted disk file path!

The above will not delete the initial downloaded APh dmg file, instead only just get rid of the disk file mounting point. The initial downloaded APh dmg file can be saved/moved to some own backup directory in order to keep it, or if one don't want to keep it locally as a backup, it can be removed/deleted after the installment!

 

[Jeff Kristin]

Success!!!!

One problem was finding the app folder which supposedly was located on the left side when I go to Finder.  Nope. So, I had to go hunting for it. Nothing is ever straightforward. 🙀

Thanks so much to y'all for your time and help! And I hope you are living away from all these storms and twisters that may be coming this pm.

J

[v_kyr]

4 minutes ago, Jeff Kristin said:

One problem was finding the app folder which supposedly was located on the left side when I go to Finder. ...

Are you new to Macs and MacOS?

[Jeff Kristin]

Relatively, yes

[v_kyr]

You will get used to it after some adjustment period. Even being a Unix based system it's relative easy and comfortable to use.

[Old Bruce]

3 hours ago, Jeff Kristin said:

What is DMG installer file? How would I copy to applications? I'm pretty confused.

My understanding is that DMG is short for Disk Mount Image. This is a file which the Mac OS will open as a "pretend" external hard drive. You can open the "pretend" hard drive and see the files in it. 

What the people at Serif/Affinity have done is put the complete Application (Designer or Photo or Publisher) in there. There is also an "Alias" file for your Mac's Application folder.

If you open the DMG you should see the "pretend" hard drive opened up in a new Finder Window, depending on your OS preferences you may also see a Hard Drive icon appear on your Destop. Now you can Drag the Application onto the alias for the Application folder and that will copy the Application into your Applications folder. Or you could drag the Application into/onto your actual Applications folder to copy it into there. You can now eject the "pretend" hard drive and you'll still have the copy of the Application in your Applications folder. That copy is what you will open up and run. 

The Disk Mount Image (DMG) file still contains the "pretend" hard drive with the Application. You can keep the DMG or not. I made it a habit to keep the DMG for a couple of days then I trash it.

Pro Tip: We can use the Disk Utility App (in the Utilities folder inside the Applications folder) to make our own DMGs.

[R C-R]

2 hours ago, Jeff Kristin said:

One problem was finding the app folder which supposedly was located on the left side when I go to Finder.  Nope. So, I had to go hunting for it.

By the left side I think you mean what is called the Sidebar in Mac-speak.  If it is not visible you can enable it from the Finder View menu ("Show Sidebar") or use the keyboard shortcut for that.

The root level Applications folder should be on the sidebar by default, but if it is not you can add it (or any other folder you want), for instance, as mentioned about half way down this Apple Support article by dragging it into the sidebar or via  Finder > Settings (or Preferences).

Sidebar items can be reordered by dragging them up or down, or via a right click removed or added to the Dock, & so on.

[Jeff Kristin]

16 hours ago, Old Bruce said:

My understanding is that DMG is short for Disk Mount Image. This is a file which the Mac OS will open as a "pretend" external hard drive. You can open the "pretend" hard drive and see the files in it. 

What the people at Serif/Affinity have done is put the complete Application (Designer or Photo or Publisher) in there. There is also an "Alias" file for your Mac's Application folder.

If you open the DMG you should see the "pretend" hard drive opened up in a new Finder Window, depending on your OS preferences you may also see a Hard Drive icon appear on your Destop. Now you can Drag the Application onto the alias for the Application folder and that will copy the Application into your Applications folder. Or you could drag the Application into/onto your actual Applications folder to copy it into there. You can now eject the "pretend" hard drive and you'll still have the copy of the Application in your Applications folder. That copy is what you will open up and run. 

The Disk Mount Image (DMG) file still contains the "pretend" hard drive with the Application. You can keep the DMG or not. I made it a habit to keep the DMG for a couple of days then I trash it.

Pro Tip: We can use the Disk Utility App (in the Utilities folder inside the Applications folder) to make our own DMGs.

Thanks for tips!