My Affinity Photo 2 Beta no longer works at all

[Tahunga]

The Affinity Photo 2 Beta app all of a sudden started to crash each time I opened it. So I deleted the app and downloaded it again. But even this new version still crashes as soon as I start it. No idea why this happens, but it does.

My standard Affinity Photo 2 app works just fine. It's just the Beta version which crashes.

I run it on my macBook Pro (see attached screenshot for detail)

[MikeTO]

Hi. Try starting it and immediately press Ctrl, as quickly as you can after clicking the icon. That should bring up a screen to clear your defaults. Hopefully that will solve the issue.

Cheers

[walt.farrell]

18 minutes ago, MikeTO said:

Hi. Try starting it and immediately press Ctrl, as quickly as you can after clicking the icon. That should bring up a screen to clear your defaults. Hopefully that will solve the issue.

Cheers

It's supposed to be: Press and hold Ctrl, then click the icon to start the program.

[Alfred]

11 minutes ago, walt.farrell said:

It's supposed to be: Press and hold Ctrl, then click the icon to start the program.

And keep holding down the Ctrl key until the ‘Clear User Data’ dialog appears.

[MikeTO]

3 hours ago, walt.farrell said:

It's supposed to be: Press and hold Ctrl, then click the icon to start the program.

On macOS, pressing Ctrl first will show a context menu because Ctrl+click = right click, so we have to click the app icon and then immediately press Ctrl.

[Hangman]

8 hours ago, MikeTO said:

On macOS, pressing Ctrl first will show a context menu because Ctrl+click = right click, so we have to click the app icon and then immediately press Ctrl.

Or just select Open from the context menu while holding the Ctrl key...

[Tahunga]

Thanks all you wonderful helpers😉. I just simply found it weird that I could use Affinity Photo 2 Beta for weeks by creating an alias on the dock and using that to start the app. And then all of a sudden as the new update came in the app started to crash.     ....and now that I managed to update the app thanks to your suggestions I deleted the old alias and then created a new one on the dock. And that works just fine again. Now I can simply start the app using that alias again. I only had to use your suggested steps the first time to load the updates.