Jump to content
You must now use your email address to sign in [click for more info] ×

Changing document DPI beyond 400 DPI impossible


Recommended Posts

Maybe already known? Everything over 400 being typed into the DPI field at Document Setup jumps back to 400, same behaviour in v2 retail. Windows 10.

----------
Windows 10 / 11, Complete Suite Retail and Beta

Link to comment
Share on other sites

@joe_l, I'm able to type any value on macOS and the value is kept...

Affinity Designer 2.4.0.2301 | Affinity Photo 2.4.0.2301 | Affinity Publisher 2.4.0.2301
Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8
MacBook Pro 16GB, macOS Monterey 12.6.8

Link to comment
Share on other sites

Is this in all three apps on iPad... if you happen to run the same apps on Desktop do you see the same thing?

Affinity Designer 2.4.0.2301 | Affinity Photo 2.4.0.2301 | Affinity Publisher 2.4.0.2301
Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8
MacBook Pro 16GB, macOS Monterey 12.6.8

Link to comment
Share on other sites

This sounds as though it 'may' be iPad specific, assuming @joe_l is also seeing this on iPad rather than desktop...

Affinity Designer 2.4.0.2301 | Affinity Photo 2.4.0.2301 | Affinity Publisher 2.4.0.2301
Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8
MacBook Pro 16GB, macOS Monterey 12.6.8

Link to comment
Share on other sites

Just now, Hangman said:

This sounds as though it 'may' be iPad specific, assuming @joe_l is also seeing this on iPad rather than desktop...

No, I am on Windows 10.

----------
Windows 10 / 11, Complete Suite Retail and Beta

Link to comment
Share on other sites

Just now, joe_l said:

No, I am on Windows 10.

Strange... does the same happen both when creating a new document and after having created the document but then going to Document Setup with a view to changing it there after the document has been created...

Affinity Designer 2.4.0.2301 | Affinity Photo 2.4.0.2301 | Affinity Publisher 2.4.0.2301
Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8
MacBook Pro 16GB, macOS Monterey 12.6.8

Link to comment
Share on other sites

Just now, Hangman said:

Strange... does the same happen both when creating a new document and after having created the document but then going to Document Setup with a view to changing it there after the document has been created...

It makes no difference, new or existing document.

----------
Windows 10 / 11, Complete Suite Retail and Beta

Link to comment
Share on other sites

Definitely sounds like a bug in that case affecting both Windows and iPad but strangely not Mac...

Affinity Designer 2.4.0.2301 | Affinity Photo 2.4.0.2301 | Affinity Publisher 2.4.0.2301
Affinity Designer 1.7.3 | Affinity Photo 1.7.3 | Affinity Publisher 1.10.8
MacBook Pro 16GB, macOS Monterey 12.6.8

Link to comment
Share on other sites

  • Staff

I'm doing this and it's fine:

  1. New doc dialog
  2. Type in a value of say 666 into DPI field
  3. Hit either Create or Tab (then Create)
  4. Document > Resize 
  5. Observe Document says DPI is 666
  6. File > New
  7. Observe DPI has correctly reverted back to 72 dpi as it defaults back to a Web preset for me

Are you saying as soon as you type, it changes back straight away? Can you record this please?

Link to comment
Share on other sites

2 minutes ago, Chris B said:

Are you saying as soon as you type, it changes back straight away? Can you record this please?

Of course. In the meantime try yourself. After you created your document with 666 DPI, change it to 1200 DPI afterwards. Sorry for not being precise enough in my first post.

----------
Windows 10 / 11, Complete Suite Retail and Beta

Link to comment
Share on other sites

  • 3 weeks later...
  • Staff

The issue "Cannot change document DPI " (REF: AFB-7528) has been fixed by the developers in internal build "2.1.0.1742".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.