Jump to content
You must now use your email address to sign in [click for more info] ×

Am I expecting too much - slow performance Windows 11


Recommended Posts

I have been using AD V2 for a few weeks - I never used it prior to V2.

I was forced, due to change of employment status to look for an alternative to Creative Cloud. Obviously there are going to be compromises going from CC to AD and generally I have managed to replicate most of what I used to be able to do in CC with AD and in some cases AD does it better.

My main gripe is the speed, i.e.

AD takes about 40-45 seconds to start up - I am using a Core i5 8th Gen Windows 11 PC with 32GB Ram - not the newest spec, but quite a capable machine.
A new document dialogue takes about 20-25 sec to appear first time, subsequently appears immediately
Regularly not responding
Accessing fonts constantly causes AD to not respond
Crashes too often - after a crash another 45 seconds until AD is ready to use again

Is this expected behaviour or is there potentially something about my PC that is the issue here.

Any advice, recommendations would be very much appreciated.

AD.jpg

Link to comment
Share on other sites

Hi Pauls, thanks for the response

Yes I am using an SSD - I will take a look at the fonts cache.

Until recently I was just using the Windows font manager, but am now using FontBase for font management.

I have noticed a marked slowdown when the glyph browser window is open, but the fonts issue has been there since I started with the trial.

I have checked the Crash Reports folder but this is empty - I did find the attached in AppData > Local > CrashDumps - don't know if that is helpful.

 

Designer.exe.12512.dmp

Link to comment
Share on other sites

4 hours ago, MitchPrints said:

look for an alternative to Creative Cloud

4 hours ago, MitchPrints said:

Accessing fonts constantly causes AD to not respond

Are you perhaps trying to access fonts in the Creative Cloud?

Mac Pro (Late 2013) Mac OS 12.7.4 
Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

Link to comment
Share on other sites

20 minutes ago, MitchPrints said:

all my fonts are in my own folders.

How many do you have installed? A large number of installed fonts can certainly slow down the startup of the applications as they enumerate them.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.5

Link to comment
Share on other sites

1 hour ago, walt.farrell said:

How many do you have installed? A large number of installed fonts can certainly slow down the startup of the applications as they enumerate them.

Currently 100 fonts managed by FontBase - I don't think that is an excessive amount of fonts to be used in a graphics design program, is it?

Edited by MitchPrints
Link to comment
Share on other sites

I have now reset the font cache in Windows and reinstalled the Affinity apps.

The AD (my most used Affinity app) start time is still pretty slow, timed to 56 seconds before it is ready to use - that is with FontBase disabled - but it is the same time with it enabled. It takes 18s to bring up the New File dialogue box.

To me this seems pretty slow, but how fast this is on other machines I have no idea.

Link to comment
Share on other sites

No, 100 fonts seems quite reasonable.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.5

Link to comment
Share on other sites

3 hours ago, MitchPrints said:

No, all the CC fonts have been removed from my system - all my fonts are in my own folders.

2 hours ago, MitchPrints said:

Currently 100 fonts managed by FontBase - I don't think that is an excessive amount of fonts to be used in a graphics design program, is it?

100 seems like an odd number.
Windows 11 alone installs ~143 TTF & TTC files.

So I am guessing the "100" is fonts activated by FontBase. ???
Where are the font files located?
Affinity apps appear to scan the Windows and User Fonts folders to build their font cache.
So if you have installed fonts, and then deactivated them, the files are still there.
And if there is a large number of font files in there that could take a long time.
So, where are the font files located?

Link to comment
Share on other sites

18 hours ago, MitchPrints said:

Any advice, recommendations would be very much appreciated.

In the first screenshot you posted, switch off Hardware Acceleration

I have that same graphics "card" and new documents take much longer to open with it on, though not as long as you are experiencing.

I also get random crashes and freezing with it on

Just switch it off for now and keep it off to eliminate it from any future issues

To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.

Link to comment
Share on other sites

14 hours ago, kenmcd said:

100 seems like an odd number.
Windows 11 alone installs ~143 TTF & TTC files.

So I am guessing the "100" is fonts activated by FontBase. ???
Where are the font files located?
Affinity apps appear to scan the Windows and User Fonts folders to build their font cache.
So if you have installed fonts, and then deactivated them, the files are still there.
And if there is a large number of font files in there that could take a long time.
So, where are the font files located?

The fonts are stored on a secondary drive and are activated as and when I need them - I have a core of about 100 favourites which, as you say, are activated by FontBase.

I have removed all but system fonts from the Windows/Fonts folder.

 

Link to comment
Share on other sites

5 hours ago, carl123 said:

In the first screenshot you posted, switch off Hardware Acceleration

I have that same graphics "card" and new documents take much longer to open with it on, though not as long as you are experiencing.

I also get random crashes and freezing with it on

Just switch it off for now and keep it off to eliminate it from any future issues

I will give that a try - thanks

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.