MitchPrints Posted February 22, 2023 Share Posted February 22, 2023 I have been using AD V2 for a few weeks - I never used it prior to V2. I was forced, due to change of employment status to look for an alternative to Creative Cloud. Obviously there are going to be compromises going from CC to AD and generally I have managed to replicate most of what I used to be able to do in CC with AD and in some cases AD does it better. My main gripe is the speed, i.e. AD takes about 40-45 seconds to start up - I am using a Core i5 8th Gen Windows 11 PC with 32GB Ram - not the newest spec, but quite a capable machine. A new document dialogue takes about 20-25 sec to appear first time, subsequently appears immediately Regularly not responding Accessing fonts constantly causes AD to not respond Crashes too often - after a crash another 45 seconds until AD is ready to use again Is this expected behaviour or is there potentially something about my PC that is the issue here. Any advice, recommendations would be very much appreciated. Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted February 22, 2023 Staff Share Posted February 22, 2023 Disk performance can make quite a difference an SSD is a worthwhile upgrade. The fonts issue is probably worth investigating - start with clearing font caches. If you can provide some crash reports we can investigate what might be the cause of those Quote Link to comment Share on other sites More sharing options...
MitchPrints Posted February 22, 2023 Author Share Posted February 22, 2023 Hi Pauls, thanks for the response Yes I am using an SSD - I will take a look at the fonts cache. Until recently I was just using the Windows font manager, but am now using FontBase for font management. I have noticed a marked slowdown when the glyph browser window is open, but the fonts issue has been there since I started with the trial. I have checked the Crash Reports folder but this is empty - I did find the attached in AppData > Local > CrashDumps - don't know if that is helpful. Designer.exe.12512.dmp Quote Link to comment Share on other sites More sharing options...
Old Bruce Posted February 22, 2023 Share Posted February 22, 2023 4 hours ago, MitchPrints said: look for an alternative to Creative Cloud 4 hours ago, MitchPrints said: Accessing fonts constantly causes AD to not respond Are you perhaps trying to access fonts in the Creative Cloud? Quote Mac Pro (Late 2013) Mac OS 12.7.6 Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
Staff Pauls Posted February 22, 2023 Staff Share Posted February 22, 2023 Crash seems related to an embedded or maybe linked Designer document with artboards. I dont think that is related to the font issues. They used to issues on windows along with fontbase could be worth checking this post out Quote Link to comment Share on other sites More sharing options...
MitchPrints Posted February 22, 2023 Author Share Posted February 22, 2023 1 hour ago, Old Bruce said: Are you perhaps trying to access fonts in the Creative Cloud? No, all the CC fonts have been removed from my system - all my fonts are in my own folders. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 22, 2023 Share Posted February 22, 2023 20 minutes ago, MitchPrints said: all my fonts are in my own folders. How many do you have installed? A large number of installed fonts can certainly slow down the startup of the applications as they enumerate them. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
MitchPrints Posted February 22, 2023 Author Share Posted February 22, 2023 (edited) 1 hour ago, walt.farrell said: How many do you have installed? A large number of installed fonts can certainly slow down the startup of the applications as they enumerate them. Currently 100 fonts managed by FontBase - I don't think that is an excessive amount of fonts to be used in a graphics design program, is it? Edited February 22, 2023 by MitchPrints Quote Link to comment Share on other sites More sharing options...
MitchPrints Posted February 22, 2023 Author Share Posted February 22, 2023 I have now reset the font cache in Windows and reinstalled the Affinity apps. The AD (my most used Affinity app) start time is still pretty slow, timed to 56 seconds before it is ready to use - that is with FontBase disabled - but it is the same time with it enabled. It takes 18s to bring up the New File dialogue box. To me this seems pretty slow, but how fast this is on other machines I have no idea. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 22, 2023 Share Posted February 22, 2023 No, 100 fonts seems quite reasonable. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
kenmcd Posted February 22, 2023 Share Posted February 22, 2023 3 hours ago, MitchPrints said: No, all the CC fonts have been removed from my system - all my fonts are in my own folders. 2 hours ago, MitchPrints said: Currently 100 fonts managed by FontBase - I don't think that is an excessive amount of fonts to be used in a graphics design program, is it? 100 seems like an odd number. Windows 11 alone installs ~143 TTF & TTC files. So I am guessing the "100" is fonts activated by FontBase. ??? Where are the font files located? Affinity apps appear to scan the Windows and User Fonts folders to build their font cache. So if you have installed fonts, and then deactivated them, the files are still there. And if there is a large number of font files in there that could take a long time. So, where are the font files located? Quote Link to comment Share on other sites More sharing options...
carl123 Posted February 23, 2023 Share Posted February 23, 2023 18 hours ago, MitchPrints said: Any advice, recommendations would be very much appreciated. In the first screenshot you posted, switch off Hardware Acceleration I have that same graphics "card" and new documents take much longer to open with it on, though not as long as you are experiencing. I also get random crashes and freezing with it on Just switch it off for now and keep it off to eliminate it from any future issues Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
MitchPrints Posted February 23, 2023 Author Share Posted February 23, 2023 14 hours ago, kenmcd said: 100 seems like an odd number. Windows 11 alone installs ~143 TTF & TTC files. So I am guessing the "100" is fonts activated by FontBase. ??? Where are the font files located? Affinity apps appear to scan the Windows and User Fonts folders to build their font cache. So if you have installed fonts, and then deactivated them, the files are still there. And if there is a large number of font files in there that could take a long time. So, where are the font files located? The fonts are stored on a secondary drive and are activated as and when I need them - I have a core of about 100 favourites which, as you say, are activated by FontBase. I have removed all but system fonts from the Windows/Fonts folder. kenmcd 1 Quote Link to comment Share on other sites More sharing options...
MitchPrints Posted February 23, 2023 Author Share Posted February 23, 2023 5 hours ago, carl123 said: In the first screenshot you posted, switch off Hardware Acceleration I have that same graphics "card" and new documents take much longer to open with it on, though not as long as you are experiencing. I also get random crashes and freezing with it on Just switch it off for now and keep it off to eliminate it from any future issues I will give that a try - thanks Quote Link to comment Share on other sites More sharing options...
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