Shortcut repeated, shortcut repeated, shortcut repeated, shortcut repeated...

[Aleksandar Kovač]

Fresh installation, default shortcuts. Visible in screenshots below.

• Emoji & Symbols shortcut repeated 17 times.
• Toggle Full screen repeated 3 times

Issue is the same (similar?) like in v1 apps:

[MikeTO]

Me, too, although you win a prize for having the most Emoji items in that list I've ever seen! I just have 5 copies of it.

 

[NathanC]

Hi @Aleksandar Kovač,

This is an issue currently logged with the developers against V2, I've bumped the issue with your report.

[Affinity Info Bot]

The issue "[macOS] Duplicate entries for keyboard shortcuts" (REF: AF-63) has been fixed by the developers in internal build "2.3.0.2083".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

[Juhani]

@Serif Info Bot This still seems not to be fixed with Designer 2.5.3 on macOS Sonoma 14.5. It's a fresh install only couple of weeks old and I've started seeing these Tool shortcut duplicates. It is fixed when I wipe it clean with the Serif defaults but come back as soon as I load my custom shortcuts from a file. Any ideas?

[walt.farrell]

16 minutes ago, Juhani said:

but come back as soon as I load my custom shortcuts from a file. Any ideas?

When did you save that file? Before the bug was fixed, or after?

[Juhani]

Yesterday. As I said i started using Affinity only a couple of weeks ago, the first install was 2.5 i think, now running 2.5.3.

[Juhani]

So I wiped all the shortcuts by choosing the Serif defaults, restarted Designer, inserted them again one by one, restarted Designer again, and same stuff, the Tool shortcut lines are duplicated AGAIN. So it cannot be my file, it's definitely this version of the app. Perhaps Affinity does not like some of my shortcuts, because as I was inserting them i did check into the Tools section constantly and they were all fine, no duplicates. But as soon as got them all in and restarted the app the duplicates came immediately back. Now it's the same thing as already described, I can wipe them and the duplicates are fixed, but if I load my own file they come back.

I'm including my shortcut file here just in case anyone wants to check if they get the same result:

JS Affinity Designer 2.affshortcuts

[MikeTO]

I duplicated the issue in 2.5.3 on Sonoma.

1. Reset shortcuts to Serif Defaults
2. Set Arrow Tool to U and Callout Ellipse Tool to U (I was just copying what you had done in your screenshot)
3. Close Settings and restart Designer - now these two shortcuts will be duplicated - if you had set other shortcuts to U as well, they would also be duplicated
4. FWIW, Clear All Shortcuts clears only the first instance of each shortcut, the duplicates remain

@Affinity Info Bot It appears that AF-63 is not fully fixed

[Dan C]

Thanks for your report @Juhani!

I can confirm that the originally logged issue (AF-63) is marked as closed with our development team, as this bug was specific to showing duplicated keyboard entries without the need to edit or add custom shortcuts and this is still true, therefore the issue remains closed.

However there is a separately logged bug, whereby editing or adding custom shortcuts to any 'Tool' on macOS (including Tool 'cycle' shortcuts) will display duplicate Shortcut entries after restarting the Affinity app.

This appears to be the issue reported above, therefore I will be sure to bump and update this specific development report (AF-1922) for you all now.

I hope this clears things up

[Affinity Info Bot]

The issue "[macOS] Adding a custom Tool Shortcut creates duplicate entries after restarting app" (REF: AF-1922) has been fixed by the developers in the latest beta build (2.5.5.2613). The fix is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us.