Failed to save document: /Users/xxxxxxxxx/xxxx/TM One Pager.afdesign

[DominicJ]

Help! Just finished designing a document and can't save it! I can save a PDF version but not the afdesign file.

 

I'm given the following reason: "Save failed because the file could not be written to."

I've switched from an external drive to my internal documents folder in case it was permissions but to no avail. It does leave an empty file in the directory with zero bytes.

Also the preview of the export is broken up and not showing everything clearly.

I'm on an M1 Macbook Pro, running Montery 12.6.1 with Version 2.0.0 of Designer.

Thanks

Dominic

[markw]

Exporting as a PDF is a good fallback option, but not ideal I agree.
Can you make and save a new empty document of the required size on your internal drive?
If yes, then next, can you copy & paste the contents of the original file into the new blank one and save it?

[Paul Mudditt]

Can you try using the “save as” option maybe to your desktop?

[DominicJ]

35 minutes ago, markw said:

Exporting as a PDF is a good fallback option, but not ideal I agree.
Can you make and save a new empty document of the required size on your internal drive?
If yes, then next, can you copy & paste the contents of the original file into the new blank one and save it?

Hi Mark,

Yes, I just did this. Created a new blank document, saved it, then copied the contents over and it saved okay. This worked on both the internal and external drive. Phew!

[DominicJ]

1 minute ago, Paul Mudditt said:

Can you try using the “save as” option maybe to your desktop?

Hi Paul, It was something wrong with this document. I create a new one, saved it blank, then added the graphics over and it saved fine. Very odd.

[markw]

6 minutes ago, DominicJ said:

...it saved okay...

Very glad to hear it!😎

[DominicJ]

Saving problem is back again! A new version of the design with the same elements in. I can see an "[M]" next to the file name at the top, is this a clue as to what is going wrong? I have an element within the design that was opened as an embedded graphic, anything to do with this?

[DominicJ]

Okay, so I've narrowed it down. I've rebuilt the document, copied over each set of layers, saved, same again. Then when I tried copying over a layer with masked group inside it stopped saving. I went back and broke the masked group apart and copied each layer within over, saved. Then I found the item stopping the saving, it is an embedded graphic that I had opened, copied the parts from, created a new document, pasted then in, and saved it as I wanted to use different colours within it and keep the original. I'm thinking it's this copied graphics from within the embedded graphic that for some reason it's not linking too (which I'd have thought it shouldn't need to as it's a new document. I'm going to try building this part from scratch again and will report back.

[DominicJ]

It worked! This time I opened the original graphic, duplicated it, saved the colour changes, then placed it back into the document and grouped with the masked elements and it now saves again.

Is this a Designer Version 2 bug? The files are living on an external NMVe drive, the graphic elements are from a Dropbox drive (saved offline). 

[ronditlesauvage]

I have been having the same problem today - no idea what is going on. I followed the process outlined above, it worked to save my work, but WHY should I have to do this?

Affinity folk, fix this problem, please!f

[Gabe]

Sorry for the delayed reply. We believe we have fixed this issue in the latest beta. Could you please give it a go?

[DominicJ]

How do I access this, My software update says I'm already on the current version. Thanks

[walt.farrell]

8 minutes ago, DominicJ said:

How do I access this, My software update says I'm already on the current version. Thanks

You can find it in a pinned post at the top of the appropriate Beta Forum.