Jump to content

Publisher V2, I hate you. I truly hate you.


Recommended Posts

Sadly, I have the same problem. I'm using an M1 Mac mini and I've turned off Metal rendering and acceleration and reduced render quality as far as I can. I was accessing the files and resources on an external hard drive which resulted in many crashes and corrupted files. Since moving everything to the local drive the number of crashes have dropped significantly, but the program still crashes occasionally. It is just very unreliable at the moment. There are many occasions when the program just hangs with the spinning beach ball and I have to force quit the program.

Link to comment
Share on other sites

6 minutes ago, Raf23 said:

Sadly, I have the same problem. I'm using an M1 Mac mini and I've turned off Metal rendering and acceleration and reduced render quality as far as I can. I was accessing the files and resources on an external hard drive which resulted in many crashes and corrupted files. Since moving everything to the local drive the number of crashes have dropped significantly, but the program still crashes occasionally. It is just very unreliable at the moment. There are many occasions when the program just hangs with the spinning beach ball and I have to force quit the program.

Thanks for the feedback. I'm on an M1 Air, and had considered turning off Metal Acceleration in Publisher's preferences but hadn't done so yet. I'll give that a shot. As for linked files, everything is stored on my Mac.

It's really disappointing, given how great Publisher V1 is. Hopefully a significant patch/upgrade is in the works and coming real soon.

 

Link to comment
Share on other sites

@mangauniversity and @Raf23  You could try going to your Apple System Preferences> DIsplays> and turn off Automatically Adjust Brightness.   This definitely helps with lagging and spinning beachballs.  It might also help with your crashes.  James Ritson has a lengthy forum post about this.  Sorry I can’t find it at the moment.  I will try, and then add it to this post when I locate it.  Located.

 

 


24" iMAC Apple M1 chip, 8-core CPU, 8-core GPU, 16 GB unified memory, 1 TB SSD storage, Big Sur v. 11.7.2.  Photo, Publisher, Designer 1.10.5;  Photo, Publisher, Designer 2.0.3
MacBook Pro 13" 2020, Apple M1 chip, 16GB unified memory, 256GB  SSD storage
,  Big Sur v. 11.7.   Publisher, Photo, Designer 1.10.5  
21.5 iMAC Retina 4K display MacOS High Sierra v. 10.13.6.  Memory 8 GB, 1TB Fusion Drive: Publisher, Photo, Designer 1.8.4
 iPad Pro 12.9 2020 (4th Gen. IOS 15.6); Apple pencil.  Wired and bluetooth mice and keyboards.9_9

Link to comment
Share on other sites

If you would like to to help/encourage development to fix the issue, you can enable this in preferences... I think it is off by default...

crashhappy-preferences-setting.png.093defdd012aaf2a14970f63a258b9ce.png

Microsoft Windows 10 Home (Build 19045)
AMD Ryzen 7 5800X @ 3.8Ghz (-30 all core +200mhz PBO); Mobo: Asus X470 Prime Pro
32GB DDR4 (3600Mhz)
EVGA NVIDIA GeForce GTX 3080 X3C Ultra 12GB
Monitor 1 & 2 @ 150%

WACOM Intuos4 Large; X-rite i1Display Pro; NIKON D5600 DSLR

Link to comment
Share on other sites

14 hours ago, jmwellborn said:

@mangauniversity and @Raf23  You could try going to your Apple System Preferences> DIsplays> and turn off Automatically Adjust Brightness.   This definitely helps with lagging and spinning beachballs.  It might also help with your crashes.  James Ritson has a lengthy forum post about this.  Sorry I can’t find it at the moment.  I will try, and then add it to this post when I locate it.  Located.

 

Thank you for sharing this tip. 

Link to comment
Share on other sites

14 hours ago, debraspicher said:

If you would like to to help/encourage development to fix the issue, you can enable this in preferences... I think it is off by default...

crashhappy-preferences-setting.png.093defdd012aaf2a14970f63a258b9ce.png

Thanks! I would be more than happy to help find bugs, but I can't find those two checkboxes to upload crash reports. I've attached a screenshot.

Screenshot 2022-12-03 at 06.58.53.png

Link to comment
Share on other sites

1 hour ago, Raf23 said:

@mangauniversity and @Raf23  You could try going to your Apple System Preferences> DIsplays> and turn off Automatically Adjust Brightness.   This definitely helps with lagging and spinning beachballs.  It might also help with your crashes.  James Ritson has a lengthy forum post about this.  Sorry I can’t find it at the moment.  I will try, and then add it to this post when I locate it.  Located.

Even thought that video deals with Affinity Photo specifically, and he never mentions Publisher, it still could prove useful. Thanks.

In the video he says the "developers are aware of (the issue) and "it will be fixed." That was six months ago. Apparently fixing the issue before releasing V2 wasn't a priority. 🙁

 

Link to comment
Share on other sites

10 hours ago, Raf23 said:

Thanks! I would be more than happy to help find bugs, but I can't find those two checkboxes to upload crash reports. I've attached a screenshot.

That's because they are not in the Mac versions because for that OS it is a system level feature.

So to enable it in the macOS, go to System Preferences > Security & Privacy > Privacy tab, & select Analytics & Improvements in the column on the left. There you will find checkboxes for this. Note that you must unlock the preference to make changes. 

All 3 1.10.6, & all 3 V2.03 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.6; Affinity Designer 1.10.6; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Link to comment
Share on other sites

On 12/2/2022 at 1:22 AM, Raf23 said:

It really is disappointing. I forgot to mention that I also turned down Ram Usage Limit to 4GB from 8GB (my Mac has 8GB) in the hope that the program will be more stable.

8gb for graphics work? That memory may also contribute to an unstable behaviour.

At work we have a bunch of top-of-the-line 32GB Mac Studios. I thought to try them with Blender and a (granted) fairly heavy scene that works at the limit of 32GB. Turned out to be a total crash fest, and after experiencing at least 10 crashes within 30 minutes I gave up. (I did test with a small scene, and there were no issues with that) Still, I was rather disappointed, in particular after reading how the quick storage system should be able to mitigate somewhat for the lack of physical memory. But as always: reality is sobering and curbs enthusiasm 🙂

It doesn't help either that M1/M2 ARMs share video memory with RAM. I've read quite a few threads on other forums of designers complaining that their 16GB model experienced performance issues with larger design projects.

Nowadays I'd say 16GB is the absolute minimum for graphics work either PC or Mac. No matter if those new Macs have fast SSDs as a backup.

Link to comment
Share on other sites

59 minutes ago, Medical Officer Bones said:

8gb for graphics work? That memory may also contribute to an unstable behaviour.

Only on unstable OS or apps. 8GB is totally enough when working within 2D graphic design, no video rendering. Even on modern macs. But of course it depends on work loads. I share your view as of 16GB being a reasonable minimum when getting a new computer, but if this much is "required" in 2D graphic design, there is something wrong with the app memory management. 

UPDATE: Based on some initial information, version 2 apps should be able to handle hardware acceleration better than version 1 apps where it basically had to be turned off, even on macs, where you do not have issues related to multiple manufacturers.

Link to comment
Share on other sites

@lacerto Exactly the magic word: "work loads". Which is why 16GB is a good base standard for any design work, because it allows for a certain flexibility in your workflow that 8GB restricts too much.

Then again, I may not count as an average designer: I need all of the 128GB RAM in my system for my work (which includes 3d work).

We can agree that any creative who purchases a new machine (mac or pc) is better served with 16GB.

Link to comment
Share on other sites

14 hours ago, Raf23 said:

Thanks! I would be more than happy to help find bugs, but I can't find those two checkboxes to upload crash reports. I've attached a screenshot.

Screenshot 2022-12-03 at 06.58.53.png

Interesting!

Microsoft Windows 10 Home (Build 19045)
AMD Ryzen 7 5800X @ 3.8Ghz (-30 all core +200mhz PBO); Mobo: Asus X470 Prime Pro
32GB DDR4 (3600Mhz)
EVGA NVIDIA GeForce GTX 3080 X3C Ultra 12GB
Monitor 1 & 2 @ 150%

WACOM Intuos4 Large; X-rite i1Display Pro; NIKON D5600 DSLR

Link to comment
Share on other sites

2 minutes ago, debraspicher said:

Interesting!

It's just a difference between Macs & Windows for how to send crash reports. On Macs it is a system-wide setting in System Preferences, like I explained above.

All 3 1.10.6, & all 3 V2.03 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.6; Affinity Designer 1.10.6; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Link to comment
Share on other sites

On 12/3/2022 at 6:01 PM, R C-R said:

That's because they are not in the Mac versions because for that OS it is a system level feature.

So to enable it in the macOS, go to System Preferences > Security & Privacy > Privacy tab, & select Analytics & Improvements in the column on the left. There you will find checkboxes for this. Note that you must unlock the preference to make changes. 

Many thanks. I'm happy to contribute to bug fixes.

Link to comment
Share on other sites

My Mac mini M1 with 8Gb is a workhorse: over the last year with version 1 of affinity products I've produced hundreds of pages of text, graphics and photos for technical literature without the machine skipping a heart beat. I can even create short 1080p videos which is quite remarkable for a base-level machine.

Link to comment
Share on other sites

1 hour ago, big smile said:

About sharing crash reports on MacOs: If you go to system preferences to enable it, then do you have to select any options in Publisher?

No, not on Macs.

All 3 1.10.6, & all 3 V2.03 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.6; Affinity Designer 1.10.6; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Link to comment
Share on other sites

1 hour ago, big smile said:

About sharing crash reports on MacOs: If you go to system preferences to enable it, then do you have to select any options in Publisher? Just double-checking, to make sure I have done it right. As I get a lot of crashing, and I am not even using an M1 Mac! (My crashing also sometimes corrupts files!)

As I understand it Apple controls crash reporting, so there are no options within affinity products to send reports directly to affinity. Every time the programs crash I always send a crash report to Apple, I hope Apple shares this information.

Link to comment
Share on other sites

1 hour ago, Raf23 said:

As I understand it Apple controls crash reporting, so there are no options within affinity products to send reports directly to affinity. Every time the programs crash I always send a crash report to Apple, I hope Apple shares this information.

Apple should if you also enable the following option in the Analytics & Improvement > Privacy section of System Preferences > Security & Privacy:

261933861_Securityshare.jpg.69096ef0bfd17bdd14d4a62614ff7f70.jpg

Of course, it is up to Apple to do this in a timely manner ...

All 3 1.10.6, & all 3 V2.03 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.6; Affinity Designer 1.10.6; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Link to comment
Share on other sites

2 hours ago, R C-R said:

Apple should if you also enable the following option in the Analytics & Improvement > Privacy section of System Preferences > Security & Privacy:

261933861_Securityshare.jpg.69096ef0bfd17bdd14d4a62614ff7f70.jpg

Of course, it is up to Apple to do this in a timely manner ...

As per recommendation earlier in this thread I checked my privacy settings and I had enabled share with app developers. Every little helps to help developers.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...

Important Information

Please note there is currently a delay in replying to some post. See pinned thread in the Questions forum. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.