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Raf23

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  1. Publisher 2 frequently crashes on my M1 Mac mini, but your error message is different from mine. Looking up your error message apple says it's a programming error: ref: https://developer.apple.com/documentation/xcode/identifying-the-cause-of-common-crashes I'm not a programmer but I wonder if a complete reinstall will help. It also help if you could copy and paste the entire crash report into this tread for those that read the technical language.
  2. As per recommendation earlier in this thread I checked my privacy settings and I had enabled share with app developers. Every little helps to help developers.
  3. As I understand it Apple controls crash reporting, so there are no options within affinity products to send reports directly to affinity. Every time the programs crash I always send a crash report to Apple, I hope Apple shares this information.
  4. My Mac mini M1 with 8Gb is a workhorse: over the last year with version 1 of affinity products I've produced hundreds of pages of text, graphics and photos for technical literature without the machine skipping a heart beat. I can even create short 1080p videos which is quite remarkable for a base-level machine.
  5. Thanks! I would be more than happy to help find bugs, but I can't find those two checkboxes to upload crash reports. I've attached a screenshot.
  6. It really is disappointing. I forgot to mention that I also turned down Ram Usage Limit to 4GB from 8GB (my Mac has 8GB) in the hope that the program will be more stable. Good luck!
  7. Sadly, I have the same problem. I'm using an M1 Mac mini and I've turned off Metal rendering and acceleration and reduced render quality as far as I can. I was accessing the files and resources on an external hard drive which resulted in many crashes and corrupted files. Since moving everything to the local drive the number of crashes have dropped significantly, but the program still crashes occasionally. It is just very unreliable at the moment. There are many occasions when the program just hangs with the spinning beach ball and I have to force quit the program.
  8. Many thanks for your help! I opened the file in Publisher on a PC with no access to the network, naturally it came up with the 'missing resources' notice. Selecting 'Yes' and then 'cancel ' in the 'Locate resource' finder window seemed to prevent the program from crashing. This allowed me to save the file (on the PC) which i transferred to the Mac. I can open this recovered file on the Mac, and i'm going through the process of checking and relinking resources. This should allow me to find any corrupted files. So far i've found one. I've asked more intelligent people than myself to run checks on the network, to rule out any issues there. Thanks again for your help.
  9. Thank you for your reply. All the linked resources are in the network. The file crashes whether I'm connected to the network or not. Also a number of other publisher files link to the same resource files in the same folder on the network and they don't seem to have the same problems. However, not all publisher files use the same resource files, so I'll have a good look through the resource folder and see if there are any corrupted files. Many thanks again
  10. I wonder if anyone can help. For some reason just one file (attached) causes Publisher to crash instantly when I try to open it. I've been working on this file and many other with no problems for weeks. I can open Publisher without any problem, and I can open other afpub files, just not this one. I can only conclude that the file was corrupted during a save. Is there to open the file and find and repair the damage without losing the entire file? Computer: Mac M1 OS 12.4 Publisher version: 1.10.5 Cleaning Instruction Cards for Care Homes copy.afpub
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