albertkinng Posted November 13, 2022 Share Posted November 13, 2022 I’m using an iPad Pro late 2020, not M1. I installed Designer 2 and upload a file that was original made on Adobe Illustrator. I started editing the file and suddenly crashed. When I open the file my progress didn’t saved either. I start the editing again and manually start selecting ‘save’ from the menu to avoid the same experience. It crashes again and to my surprise the progress wasn’t saved either. I open other file, originally made on Affinity Designer 1 just to see if the Adobe file was the problem. It seems is not the file because it crashes again. It doesn’t happen if I start a project from scratch, but as a professional I have lots of projects that I will be opening and this is not good. I bought the universal license. I support your work. Please fix this bug. Quote See my comics: dearmascomics.com Heard my Radio Show: mimegaradio.com Ask for my services: albertkinng.com Link to comment Share on other sites More sharing options...
TinselBright Posted November 13, 2022 Share Posted November 13, 2022 I am also having issues with frequent crashes and work not being saved. I am running Affinity Designer 2 on a iPad Pro 12.9‑inch (6th generation) with M2. My work was originally generated in Affinity Designer, which was having same issues. I upgraded for the very reason that I was hoping Designer 2 would be more stable. I’m not even sure how to save to ensure work is not lost, as the save function does not seem to work every time. “Save As” is marginally more successful, provided it doesn’t crash mid-save. I have a project I am trying to get done and it’s a bit stressful to keep redoing work. Hope there is a simple solution or quick fix. Quote Link to comment Share on other sites More sharing options...
esotopia Posted November 13, 2022 Share Posted November 13, 2022 aloha, here's another "crash victim" ... i'm opening a (pretty complex) SVG-file, use the "knife" and FREEZE ... iPad Pro, 3d gen. IpadOS 16.1.1 moin, moin Quote Link to comment Share on other sites More sharing options...
iuli Posted November 13, 2022 Share Posted November 13, 2022 Hi, To limit progress loss I think it’s a good idea to go to Preferences/General and set Autosave Interval to 30. It’s the first thing I do every time I install an Affinity App. This way you lose very little progress (I had crashes so far too, but no progress loss). All the best! Quote StudioLink 256gb 11’ M1 iPad Pro iPadOS 17 Public Beta 1 iPad Magic Keyboard Link to comment Share on other sites More sharing options...
albertkinng Posted November 13, 2022 Author Share Posted November 13, 2022 4 hours ago, iulian said: go to Preferences/General and set Autosave Interval to 30. Is that works for iPad? Quote See my comics: dearmascomics.com Heard my Radio Show: mimegaradio.com Ask for my services: albertkinng.com Link to comment Share on other sites More sharing options...
iuli Posted November 13, 2022 Share Posted November 13, 2022 Hi @albertkinng, Yes, it works albertkinng 1 Quote StudioLink 256gb 11’ M1 iPad Pro iPadOS 17 Public Beta 1 iPad Magic Keyboard Link to comment Share on other sites More sharing options...
Muna Posted November 29, 2022 Share Posted November 29, 2022 On 11/13/2022 at 1:39 PM, iulian said: go to Preferences/General and set Autosave Interval to 30 On 11/13/2022 at 6:18 PM, albertkinng said: Is that works for iPad? I can't tell if it made any difference because it keeps crashing after doing2 to 5 steps. When I restart the app I realize it didn't save the progress. I see how designer2 is better than the last version, but this problem makes the work more difficult. and to think I just bought the suit! Quote Link to comment Share on other sites More sharing options...
albertkinng Posted November 29, 2022 Author Share Posted November 29, 2022 On 11/13/2022 at 11:25 AM, iulian said: Yes, it works I make the changes and also found out that I can save directly to iCloud! That’s awesome! iuli 1 Quote See my comics: dearmascomics.com Heard my Radio Show: mimegaradio.com Ask for my services: albertkinng.com Link to comment Share on other sites More sharing options...
Staff NathanC Posted February 10, 2023 Staff Share Posted February 10, 2023 Apologies for the late reply, If you haven't already, it would be a beneficial to update to 2.0.4 which will hopefully help alleviate the crashes in the first place. Quote Link to comment Share on other sites More sharing options...
Muna Posted February 11, 2023 Share Posted February 11, 2023 22 hours ago, NathanC said: Apologies for the late reply, If you haven't already, it would be a beneficial to update to 2.0.4 which will hopefully help alleviate the crashes in the first place. I can’t find the update for the apps. Should I remove them and reinstall them again? Quote Link to comment Share on other sites More sharing options...
Staff NathanC Posted February 13, 2023 Staff Share Posted February 13, 2023 On 2/11/2023 at 10:13 AM, Muna said: I can’t find the update for the apps. Should I remove them and reinstall them again? When you first launch the app, the splash/start screen will indicate your current version number, if it's lower than 2.0.4, you can update your app by pressing on the Affinity app icon at the top left hand corner > 'Check for Updates' , this will then take you to the App store page where you can update your app to the latest version. Quote Link to comment Share on other sites More sharing options...
WileE Posted February 14, 2023 Share Posted February 14, 2023 Similar problem. Designer 2.0.4 on M2 iPad Pro I have two vector curves with over 100 anchor points (don’t know how many exactly). When trying to join them,Designer crashes no matter what. Quote Link to comment Share on other sites More sharing options...
albertkinng Posted February 14, 2023 Author Share Posted February 14, 2023 1 hour ago, WileE said: Designer crashes no matter what. Download Vectornator App (is a free app) see if the same vector make the app crash too. Is that happen then your vector is the problem. First you need to solve that problem with some tools already included in Affinity Designer. Let me know how it goes and I will help you with your Vector. Quote See my comics: dearmascomics.com Heard my Radio Show: mimegaradio.com Ask for my services: albertkinng.com Link to comment Share on other sites More sharing options...
JohnHolland.Art Posted February 25, 2023 Share Posted February 25, 2023 I am having the same problem with Designer 2 on iPad. “Save as” always crashes. Every. Single. Time. Unusable. Disappointing that I upgraded and paid for the suite. What do I do? Adobe? animositysomina and brunhilda 2 Quote Link to comment Share on other sites More sharing options...
albertkinng Posted February 25, 2023 Author Share Posted February 25, 2023 On 11/29/2022 at 3:41 PM, Muna said: go to Preferences/General and set Autosave Interval to 30 @JohnHolland.Art do that and see if it’s works for you. Quote See my comics: dearmascomics.com Heard my Radio Show: mimegaradio.com Ask for my services: albertkinng.com Link to comment Share on other sites More sharing options...
DM1 Posted February 26, 2023 Share Posted February 26, 2023 8 hours ago, JohnHolland.Art said: I am having the same problem with Designer 2 on iPad. “Save as” always crashes. Every. Single. Time. Unusable. Disappointing that I upgraded and paid for the suite. What do I do? Adobe? Not something I have experienced. Are you saving locally or cloud? Have you tried the beta version? Many fixes being tested. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
brunhilda Posted March 8, 2023 Share Posted March 8, 2023 On 2/26/2023 at 4:58 AM, DM1 said: Not something I have experienced. Are you saving locally or cloud? Have you tried the beta version? Many fixes being tested. I have this issue for years some files are a nightmare to work on. e. g. yesterday it crashed after 2-3 steps, without saving the progress. I tried to update, also changing saving preferences, and saving manually to iCloud and iPad… after reworkin the artwork for like 10th time I gave up and started from a scratch in a new document and then merged it with the old one. as you can see in the video, the artwork is super simple - just a few vector and pixel layers. IMG_0696.MOV IMG_0695.MOV Quote Link to comment Share on other sites More sharing options...
albertkinng Posted March 8, 2023 Author Share Posted March 8, 2023 Yes. It still happens to me. Needs to be fixed. Quote See my comics: dearmascomics.com Heard my Radio Show: mimegaradio.com Ask for my services: albertkinng.com Link to comment Share on other sites More sharing options...
JohnHolland.Art Posted June 12, 2023 Share Posted June 12, 2023 This seems to have resolved with iPadOS 16.5. albertkinng 1 Quote Link to comment Share on other sites More sharing options...
animositysomina Posted July 12, 2023 Share Posted July 12, 2023 For me it started to crash today while sketching. No progress saved. These things remind me why Affinity is still not the best choice for professional work. I'm on the latest Ipad OS 16.5.1. on the M1 Ipad Pro 12.9 500gb and Designer is ofc. up to date as well. It's disappointing. I just started to like it again, and suddenly it keeps crashing. I used to have an Ipad Air 2019 and the support said it was a RAM issue. Now I have one of the latest and greatest Ipads available out there and the app still makes trouble. Quote Link to comment Share on other sites More sharing options...
albertkinng Posted July 13, 2023 Author Share Posted July 13, 2023 On 7/12/2023 at 6:44 AM, animositysomina said: These things remind me why Affinity is still not the best choice for professional work. Well… don’t go that far. I use Adobe CC for obvious Agency reasons and in my M1 Mac with 1T SSD all my Adobe Apps crash DAILY. So… crashing is not a good tool to determine if an app is pro or not. Apps will crash, that’s why they send updates often. People find flaws and the developers fix them. Quote See my comics: dearmascomics.com Heard my Radio Show: mimegaradio.com Ask for my services: albertkinng.com Link to comment Share on other sites More sharing options...
animositysomina Posted July 17, 2023 Share Posted July 17, 2023 Your're basically right, but the Adobe Apps haven't crashed for me for a god while now. It was the Wacom drivers that made the apps crash the last time. Anyways, I am suspecting the Christi‘s Comix Toolbox, that is sold in the Affinity store by the way, to have caused the crashes. With a new file, for now everything seems to work ok. albertkinng 1 Quote Link to comment Share on other sites More sharing options...
Sulaiman_ Posted November 25, 2023 Share Posted November 25, 2023 It always crashes on my iPad pro m2, started 2 days ago, and always till now, I was just doing a small edit and crashed. Only several second from I opened the project, no matter what I'm doing it always crashed. Quote Link to comment Share on other sites More sharing options...
Sulaiman_ Posted November 25, 2023 Share Posted November 25, 2023 1 minute ago, Sulaiman_ said: It always crashes on my iPad pro m2, started 2 days ago, and always till now, I was just doing a small edit and crashed. Only several second from I opened the project, no matter what I'm doing it always crashed. I've tried to restart te ipad, reinstall the app, it doesn't work Quote Link to comment Share on other sites More sharing options...
albertkinng Posted November 25, 2023 Author Share Posted November 25, 2023 5 minutes ago, Sulaiman_ said: I've tried to restart te ipad, reinstall the app, it doesn't work What version you're using? I have V2 and it's working super fine on an 2019 iPro 12.9 inches. Quote See my comics: dearmascomics.com Heard my Radio Show: mimegaradio.com Ask for my services: albertkinng.com Link to comment Share on other sites More sharing options...
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