"The file appears to be corrupted" in Affinity Designer

[arkefallen]

Hello guys, I have issue with my .afdesign current project files. When I still working with my project, the affinity designer app suddenly showing notifications that "The file appears to be corrupted" and I don't know why it happened.

Can somebody help me fix and repair my .afdesign project files or give me a solution? I've worked for 3 days, always doing Ctrl + S to save the document and now I'm so desperate because this issue

I had looking for solution in the internet and nothing had worked

[Pšenda]

Local or External drive?

[arkefallen]

Just now, Pšenda said:

Local or External drive?

Previously, I save it on folder in local drive that linked to OneDrive, so the file is stored in OneDrive inside windows explorer. After the app corrupted, I move it to original local drive / another folder that not inside OneDrive and still corrupt

[Pšenda]

6 minutes ago, arkefallen said:

I save it on folder in local drive that linked to OneDrive

It is not sensible to work with files under the control of OneDrive, as this allows them to be accessed from several places at the same time and may be damaged. Local Disk is generally recommended for work, and External / OneDrive disks are only suitable for backup and sharing.

 

11 minutes ago, arkefallen said:

and still corrupt

Of course, if the file (its contents) is damaged, moving it will not fix it.

[arkefallen]

4 minutes ago, Pšenda said:

It is not sensible to work with files under the control of OneDrive, as this allows them to be accessed from several places at the same time and may be damaged. Local Disk is generally recommended for work, and External / OneDrive disks are only suitable for backup and sharing.

 

Of course, if the file (its contents) is damaged, moving it will not fix it.

Yes, I know it was my mistake. I'm sorry. But now, I need to recover the files. Any suggestions to fix the files ? I read this similar topic and the team from Affinity will help fix the files through their developer. Is it true ?

Or the worst case, I do again my design project from the start ?

[Pšenda]

 

 

[carl123]

1 hour ago, arkefallen said:

Any suggestions to fix the files ?

All you can do is upload the document to the forum to see if someone can recover it for you

Alternatively, if it is private, you can request a Dropbox link and wait until someone from Affinity support get back to you

[arkefallen]

29 minutes ago, carl123 said:

All you can do is upload the document to the forum to see if someone can recover it for you

Alternatively, if it is private, you can request a Dropbox link and wait until someone from Affinity support get back to you

Do I need to upload in this topic ? or I have to create a new topic and attach my files in there ?

[carl123]

Upload to this topic 

On your next reply you will see an option to attach files...

[Pšenda]

48 minutes ago, arkefallen said:

Do I need to upload in this topic ? or I have to create a new topic and attach my files in there ?

Or try the procedure in the previous link straight away.

[arkefallen]

17 hours ago, carl123 said:

Upload to this topic 

On your next reply you will see an option to attach files...

Okay here is my project files. Can u open it without corrupted ? 

Company Profile.afdesign

[EmT]

Hi @arkefallen

Welcome to the Forum. 

Unfortunately, we’ve been unable to recover your Affinity document. We can only suggest that you revert to a backup of the document or if your document is synced to cloud storage, it may have a File History feature that should allow you to download a previous version of the file.

We would also like some additional information to see if we can work out the cause of the problem and stop it happening in future. To assist this process, please can you also tell us the following: 

1. Which Operating System are you using? 

2. Which version of Affinity did the file last get saved in? 

3. What drive type was the file last saved to (select more than one if needed)? 

• Local disk 
• USB disk/Flash disk 
• Google Drive folder 
• OneDrive folder 
• iCloud folder 
• Dropbox folder 
• Network location 
• Other (please specify) 

4. Any other information you think would help us try to find the problem 

[EJSawyer]

I know this thread is a few years old, but I found the post through a web search, so others might do so as well. I just wanted to point out that OneDrive allows you to rollback files to a previous version.  So even though the most recent version might be corrupted, you may be able to rollback to a previous version and recover much (possibly all) of the data.

Restore a previous version of a file stored in OneDrive - Microsoft Support