Billy2022 Posted April 16, 2022 Share Posted April 16, 2022 Hi All' Trying to work out why is it such a slow start up when 1st opening Affinity Photo? Its over 25 seconds to wait'. Now only way to avoid this is to keep the program running in the background and that's not what I wish to do. Or opening it up in case I want to use it later to save time. This has always been and issue for as long as I can remember' On my newish Imac 2020 MacOS Monterey Version 12.3.1. Imac Retina 27 inch' I was hoping things would be different. But not its a slow start up and so frustrating. My Imas memory is 64GB. Graphics card AMD Radeon Pro 57oo XT 16GB. Is this normal or is there a solution other than binning the product? Thanks Quote Link to comment Share on other sites More sharing options...
v_kyr Posted April 16, 2022 Share Posted April 16, 2022 Hi and welcome! There can be several reasons why it's startup is slowed down, like for example ... You have a lot of installed fonts it has to prefetch on startup If the welcome page is enabled and the internet connection isn't the fastest, it idles slightly It checks if there's a previously unsaved file in order to offer a recreation The apps are multiarchitecture (fat) binaries nowadays, so there's a small delay in fetching the right architecture (x86_64 or arm64) ... and so on ... ... check on your system how other bigger apps behave when launched in contrast here, aka if only APh is affected or not. Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
Pšenda Posted April 16, 2022 Share Posted April 16, 2022 APhoto version? (is updated?) How many fonts? HW acceleration off/on? Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Billy2022 Posted April 16, 2022 Author Share Posted April 16, 2022 Hi its latest version 1.10.5 As for fonts not sure its whats come with the downloaded version. HW acceleration off/on? ? Sorry not a clue what HW acceleration off/on? is lol Quote Link to comment Share on other sites More sharing options...
Billy2022 Posted April 16, 2022 Author Share Posted April 16, 2022 (edited) Hi v_kyr The fonts are what came with the program? welcome page is enabled but my internet speed is 76mb.. Other apps are fine' its only this program Edited April 16, 2022 by Billy2022 updated Quote Link to comment Share on other sites More sharing options...
Alfred Posted April 16, 2022 Share Posted April 16, 2022 15 minutes ago, Billy2022 said: The fonts are what came with the program? No fonts are installed automatically with any of the Affinity apps. Sometimes fonts are included in an app purchase, but they still need to be downloaded and installed separately. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Billy2022 Posted April 16, 2022 Author Share Posted April 16, 2022 (edited) Hi fonts I'm not concerned about? Its to do with original issues posted above Edited April 16, 2022 by Billy2022 Quote Link to comment Share on other sites More sharing options...
Alfred Posted April 16, 2022 Share Posted April 16, 2022 3 minutes ago, Billy2022 said: Hi fonts I'm not concerned about? Perhaps you should be! As others have pointed out, a large number of installed fonts can have a significant impact the app’s startup time. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Billy2022 Posted April 16, 2022 Author Share Posted April 16, 2022 So as I dont know what Im doing can you explain the process of what I need to do?? that be helpful lol Quote Link to comment Share on other sites More sharing options...
Billy2022 Posted April 16, 2022 Author Share Posted April 16, 2022 41 minutes ago, Pšenda said: APhoto version? (is updated?) How many fonts? HW acceleration off/on? Quote Link to comment Share on other sites More sharing options...
h_d Posted April 16, 2022 Share Posted April 16, 2022 Did you buy it from the Apple App Store or direct from Serif? And if the former, does it happen every time you launch or only after a reboot/logout/couple of days' non-use? If so, you might want to read some of the 130+ posts in this thread. It may be down to an issue with Apple security and sandboxing which Serif never seem to have properly sorted out. (Every other developer on the App Store seems to have managed it, so go figure...) It happens to me under the circumstances I've outlined above - on first launch, the application icon bounces 30 or 40 times in the Dock before the splash screen appears and the application interface becomes available. It happens with Photo and Designer, which I bought from the Apple App Store, but never with Publisher, which I bought direct from Serif. I would say it happens more frequently with Monterey than with earlier versions of macOS. I may be wrong. And no, I don't have large numbers of fonts installed. And as for "binning the product", that's up to you. Personally it's one of those things I've learned to put up with. v_kyr 1 Quote Affinity Photo 2.0.3, Affinity Designer 2.0.3, Affinity Publisher 2.0.3, Mac OSX 13, 2018 MacBook Pro 15" Intel. Link to comment Share on other sites More sharing options...
Billy2022 Posted April 16, 2022 Author Share Posted April 16, 2022 18 minutes ago, Alfred said: Perhaps you should be! As others have pointed out, a large number of installed fonts can have a significant impact the app’s startup time. This is whats happening 20220416_131416.mp4 Quote Link to comment Share on other sites More sharing options...
Billy2022 Posted April 16, 2022 Author Share Posted April 16, 2022 Just now, h_d said: Did you buy it from the Apple App Store or direct from Serif? And if the former, does it happen every time you launch or only after a reboot/logout/couple of days' non-use? If so, you might want to read some of the 130+ posts in this thread. It may be down to an issue with Apple security and sandboxing which Serif never seem to have properly sorted out. (Every other developer on the App Store seems to have managed it, so go figure...) It happens to me under the circumstances I've outlined above - on first launch, the application icon bounces 30 or 40 times in the Dock before the splash screen appears and the application interface becomes available. It happens with Photo and Designer, which I bought from the Apple App Store, but never with Publisher, which I bought direct from Serif. I would say it happens more frequently with Monterey than with earlier versions of macOS. I may be wrong. And no, I don't have large numbers of fonts installed. And as for "binning the product", that's up to you. Personally it's one of those things I've learned to put up with. Hi yes from Apple Store' only happens from a fresh re launch from imac start up' after its fine from closed and restarted it seems'.. Ive seen many threads with similar issues but no real solution. its just today I thought I try to find a solution on here' not easy as it sounds lol. It seems like I might have to put up with it I guess from from Ive seen so far' yes I like the program but just wish it was not a slow start up, ive done a vid... Thanks for your reply! As for fonts where do I find them so I can delete some? THANKS AGAIN ITS APPRECIATED 20220416_131416.mp4 Quote Link to comment Share on other sites More sharing options...
AffinityJules Posted April 16, 2022 Share Posted April 16, 2022 My initial startup, at times, can take well over a minute, but I do have several fonts which might be slowing things down a bit. I don't worry about that anymore because the piece of crap computer I have couldn't load it any faster anyway. It loads when it loads - I'm in no rush (nor is my computer), but after shutdown and reloading the time to wait is more than halved. Everybody expects breakneck speeds these days - I used to, but the reality is always different to expectation. Good luck with trying solve your speed issue. Quote Some scientists claim that hydrogen, because it is so plentiful, is the basic building block of the universe. I dispute that. I say there is more stupidity than hydrogen, and that is the basic building block of the universe. These are not my own words but I sure like this quote. Link to comment Share on other sites More sharing options...
Billy2022 Posted April 16, 2022 Author Share Posted April 16, 2022 1 minute ago, AffinityJules said: My initial startup, at times, can take well over a minute, but I do have several fonts which might be slowing things down a bit. I don't worry about that anymore because the piece of crap computer I have couldn't load it any faster anyway. I loads when it loads - I'm in no rush (nor is my computer), but after shutdown and reloading the time to wait is more than halved. Everybody expects breakneck speeds these days - I used to, but the reality is always different to expectation. Good luck with trying solve your speed issue. Thank you' Just took it for granted if be fine on a new Computer Quote Link to comment Share on other sites More sharing options...
h_d Posted April 16, 2022 Share Posted April 16, 2022 Me after a reboot: Screen Recording 2022-04-16 at 13.25.30.mp4 (I've zoomed in on the dock: the desktop background goes purple when Affinity Photo eventually launches.) Quote Affinity Photo 2.0.3, Affinity Designer 2.0.3, Affinity Publisher 2.0.3, Mac OSX 13, 2018 MacBook Pro 15" Intel. Link to comment Share on other sites More sharing options...
Billy2022 Posted April 16, 2022 Author Share Posted April 16, 2022 Just now, h_d said: Me after a reboot: Screen Recording 2022-04-16 at 13.25.30.mp4 5.61 MB · 0 downloads (I've zoomed in on the dock: the desktop background goes purple when Affinity Photo eventually launches.) OMG yes! I guess I just buy a skipping rope and jump for each bounce waiting for it to open lol h_d 1 Quote Link to comment Share on other sites More sharing options...
v_kyr Posted April 16, 2022 Share Posted April 16, 2022 1 hour ago, Billy2022 said: The fonts are what came with the program? NO, the fonts are those you have already installed system wide on your MacOS Monterey system. - For example there are people who have a lot of fonts installed (some hundreds ...), which would effect APh startup times too here then. But if other bigger apps just startup fine and fast, then it's more due to Affinity, probably due to the apps code signing process and the like. Billy2022 1 Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
h_d Posted April 16, 2022 Share Posted April 16, 2022 Just for the sake of completeness, here's me launching, quitting and then re-launching all three Affinity apps after restarting my 2018 MacBook Pro: Screen Recording 2022-04-16 at 14.15.29.mp4 Remember, I bought Photo and Designer from the Apple App Store and Publisher direct from Serif. In sequence, I launch Photo (40+ bounces), then Designer (40+ bounces), then Publisher (six or seven bounces). I then quit Photo, Designer and Publisher (the dots in the Dock disappear as they quit). I then relaunch Photo, Designer and finally Publisher. On the second launches, all three apps become active after around four or five bounces. Billy2022 1 Quote Affinity Photo 2.0.3, Affinity Designer 2.0.3, Affinity Publisher 2.0.3, Mac OSX 13, 2018 MacBook Pro 15" Intel. Link to comment Share on other sites More sharing options...
Staff DWright Posted April 19, 2022 Staff Share Posted April 19, 2022 We have created a FAQ regarding this issue that provides more information and a workaround. Billy2022 1 Quote Link to comment Share on other sites More sharing options...
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