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Settings are being reset


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The settings are reset periodically. Sometimes only some settings are reset, such as the initial tap. And sometimes all settings are reset, the settings of the program created by the studios themselves. I don't use system cleaners so it's not because of that. Is it possible to save the program settings?

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Welcome to the forums @Serfus,

I am a bit lost as to what you mean by the word 'settings'. 

Mac Pro (Late 2013) Mac OS 11.7.6 
Affinity Designer 2.1.0 | Affinity Photo 2.1.0 | Affinity Publisher 2.1.0 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

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1 minute ago, Serfus said:

Designer Program Settings

Which settings, specifically?

Please give us the names of some that you've had problems with.

-- Walt

Desktop:  Windows 11 Home, version 22H2 (22621.1413) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 10 Home, version 21H2 (19044.2728) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.6 (.1665) and 2.1.0 and 2.1.0. beta/ Affinity Designer 1.10.6 (.1665)  and 2.1.0  and 2.1.0 beta / Affinity Publisher 1.10.6 (.1665)  and 2.1.0  and 2.1.0beta
iPad Pro M1, 12.9", iPadOS 16.4.1 (a), Apple Pencil 2, Magic Keyboard

      Affinity Photo 1.10.7 and 2.1.0 and 2.1.0 beta/ Affinity Designer 1.10.7 and 2.1.0 and 2.1.0 beta/ Affinity Publisher 2.1.0 and 2.1.0 beta

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Ok, what OS, Windows or Mac?

Affinity Photo 2.1.0.; Affinity Designer 2.1.0.; Affinity Publisher 2.1.0.; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel Core i7-4770, 3.90GHz, 32GB Ram, Nvidia GTX 645, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD

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Then I think there is something, other than Affinity apps, on your computer that is making these changes, sorry!

I have all the apps running under Win 10 and do not see such changes happening.

Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2.

iPad Pro (11") running Affinity Photo and Designer (iOS 16.4.1) version 1 and all three version 2 apps.

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I agree with emmrecs01. I have not had any settings just randomly change. These settings are stored in xml files, some app or person would need to access them and make changes.

Do you have any of these third party apps installed?

 

Affinity Photo 2.1.0.; Affinity Designer 2.1.0.; Affinity Publisher 2.1.0.; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel Core i7-4770, 3.90GHz, 32GB Ram, Nvidia GTX 645, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD

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Which AV do you run?

Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2.

iPad Pro (11") running Affinity Photo and Designer (iOS 16.4.1) version 1 and all three version 2 apps.

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Just a guess (I am on mac): Does Affinity exclusively use its default path and folder for the various preferences? You could check for instance by altering a preference, e.g. saving a studio preset, and check the modification dates when the issue occurs next time.

macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 only

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1 minute ago, thomaso said:

Does Affinity exclusively use its default path and folder for the various preferences?

Generally, yes, it does (if I understand what you mean by "default").

The FAQ below discusses where the preferences are saved for both Mac and Windows:

 

-- Walt

Desktop:  Windows 11 Home, version 22H2 (22621.1413) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 10 Home, version 21H2 (19044.2728) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.6 (.1665) and 2.1.0 and 2.1.0. beta/ Affinity Designer 1.10.6 (.1665)  and 2.1.0  and 2.1.0 beta / Affinity Publisher 1.10.6 (.1665)  and 2.1.0  and 2.1.0beta
iPad Pro M1, 12.9", iPadOS 16.4.1 (a), Apple Pencil 2, Magic Keyboard

      Affinity Photo 1.10.7 and 2.1.0 and 2.1.0 beta/ Affinity Designer 1.10.7 and 2.1.0 and 2.1.0 beta/ Affinity Publisher 2.1.0 and 2.1.0 beta

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2 minutes ago, walt.farrell said:

(if I understand what you mean by "default")

I rather meant whether the OP might have modified this path, or one of the used paths used by the app as its default paths for app installation.
(sorry, I don't know whether a customized path would be either possible / work / be of any use in Windows)

macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 only

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Just now, thomaso said:

I rather meant whether the OP might have modified this path, or one of the used paths used by the app as its default paths for app installation.
(sorry, I don't know whether a customized path would be either possible / work / be of any use in Windows)

Thanks. Yes, one can use symbolic links to move the Affinity directory in AppData to a different location. Or move one of the individual application AppData directories such as Affinity\Designer. And that works without problems in my experience.

-- Walt

Desktop:  Windows 11 Home, version 22H2 (22621.1413) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 10 Home, version 21H2 (19044.2728) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.6 (.1665) and 2.1.0 and 2.1.0. beta/ Affinity Designer 1.10.6 (.1665)  and 2.1.0  and 2.1.0 beta / Affinity Publisher 1.10.6 (.1665)  and 2.1.0  and 2.1.0beta
iPad Pro M1, 12.9", iPadOS 16.4.1 (a), Apple Pencil 2, Magic Keyboard

      Affinity Photo 1.10.7 and 2.1.0 and 2.1.0 beta/ Affinity Designer 1.10.7 and 2.1.0 and 2.1.0 beta/ Affinity Publisher 2.1.0 and 2.1.0 beta

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