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Posted

Welcome to the Serif Affinity forums, @asiajack.

I don't see that camera in the list of supported cameras in the Affinity FAQ (either when using the Serif Labs RAW Engine, or the Apple Engine).  I see the A7R IV, but not the A7 IV. I may have missed it, as camera names are a bit confusing.

If it's not in the list, then I wouldn't expect it to be supported, and I wouldn't consider that a bug. Someone from Serif should be able to say for sure.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

  • Staff
Posted

@asiajackAs @walt.farrell confirms that model isn't listed on our supported RAW list. However they will import into the app as share properties of the other models of that family but some elements may not be correctly read such as metadata.

  • 2 weeks later...
Posted

This is my first post and, of course, many of us don't visit the forums until we experience a problem. I'm a happy Affinity Photo user, but have an interesting problem. I'm using a Sony A7IV and I've been able to open the ARW (Sony RAW) images in A.P. However, after doing a shoot this evening, I can no longer use A.P. with the ARW images and receive this message. Any suggestions? 
1319707325_ScreenShot2022-02-05at9_22_55PM.png.b896bddf4e0b020885c162ec05bce159.png

Posted

On the Facebook page where you reported this, you said this:

Quote

As a footnote, the only thing I did different was that I previewed this batch in ApolloOne. I just opened other ARW files with no problem. Ugh!

Is this the case? If so, what happens when you skip this step?

Ali 🙂

Hobby photographer.
Running Affinity Suite V2 on Windows 11 17" HP Envy i7 (8th Gen) & Windows 11 MS Surface Go 3 alongside MS365 (Insider Beta Channel).

 

Posted

It could depend on the RAW format options used, e.g. compressed / uncompressed. Sony (and other brands) introduces new compression options frequently, and some of the latest are unsupported.

On Mac, you can try to switch the RAW engine between Serif and Apple. 

Mac mini M1 A2348 | MBP M3 

Windows 11 - AMD Ryzen 9 5900x - 32 GB RAM - Nvidia GTX 1080

LG34WK950U-W, calibrated to DCI-P3 with LG Calibration Studio / Spider 5 | Dell 27“ 4K

iPad Air Gen 5 (2022) A2589

Special interest into procedural texture filter, edit alpha channel, RGB/16 and RGB/32 color formats, stacking, finding root causes for misbehaving files, finding creative solutions for unsolvable tasks, finding bugs in Apps.

I use iPad screenshots and videos even in the Desktop section of the forum when I expect no relevant difference.

 

Posted

Problem solved!

In the Sony A7IV, there are three RAW settings: Compressed, Lossless Compressed and Uncompressed. Last night, before heading out, I set the camera to RAW + JPEG with the RAW set to Uncompressed. That was the culprit and, until an AP upgrade comes along, it appears that Sony Uncompressed or Lossless Uncompressed files cannot be opened in the program So, the simple solution is that when shooting RAW + JPEG or RAW only, to have it set at Compressed. This is a new camera for me and I'm learning as I go along. Also, it appears that ApolloOne was not the culprit. Thanks to those who chimed-in to assist!

I'll add that I checked the dot ( . ) in the file name and tried opening directly from the CF Express A card and it still wouldn't open. But, it was a good suggestion!

881051786_ScreenShot2022-02-06at10_00_11AM.png.f748b5899fe187704f188e4e4d93464b.png

And, this is one of the images captured in last night's shooting session. Camera settings: 

Camera: Sony A714
Lens: Sigma 27mm - 70mm set to 48mm
Aperture: F10
Shutter: 2 Seconds
ISO: 50

1579903226_A7402611-AfterAP2.thumb.jpg.4eabd8d02f209b80b9e6a15c201ee1b5.jpg

So, with all that said, one more question:

Does Affinity Photo have a contact sheet mode that's similar to what's found in Apollo One? I've found it convenient in my workflow to access the files on the card to weed through and delete the bad shots before copying the files to a hard drive. Apollo One makes it easy to go through large thumbnails to delete the bad ones. 
 

Posted
2 minutes ago, APargh said:

That was the culprit and, until an AP upgrade comes along, it appears that Sony Uncompressed or Lossless Uncompressed files cannot be opened in the program

My understanding has been that Uncompressed or lossy Compressed files could be opened, but Lossless Compressed could not. So, your experience does not match what I've read here, but it's good to know you resolved your problem.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted
Just now, walt.farrell said:

My understanding has been that Uncompressed or lossy Compressed files could be opened, but Lossless Compressed could not. So, your experience does not match what I've read here, but it's good to know you resolved your problem.

I just took three shots...one with each setting. Only the Compressed RAW file could be opened with AP. Both the Uncompressed and Lossless Compressed files could NOT be opened with AP

Posted
3 hours ago, NotMyFault said:

It could depend on the RAW format options used, e.g. compressed / uncompressed. Sony (and other brands) introduces new compression options frequently, and some of the latest are unsupported.

On Mac, you can try to switch the RAW engine between Serif and Apple. 

That was the first thing I tried...didn't make a difference, but thank you!

  • 1 month later...
Posted

I can confirm what APargh is stating.  I received my Sony A7iv today and started shooting in Uncompressed RAW to discover only Sony Edge imaging can open it.  AP, Skylum products, Capture One 21, even Preview cannot handle the Uncompressed RAW.  I tried Lossless Compressed RAW...same results.  Only Compressed RAW files opened.

APargh...I suppose we have to wait for software to catch up!

--

Stuke

Posted
42 minutes ago, Stuke said:

I can confirm what APargh is stating.  I received my Sony A7iv today and started shooting in Uncompressed RAW to discover only Sony Edge imaging can open it.  AP, Skylum products, Capture One 21, even Preview cannot handle the Uncompressed RAW.  I tried Lossless Compressed RAW...same results.  Only Compressed RAW files opened.

APargh...I suppose we have to wait for software to catch up!

Thank you for letting me know I'm not losing my mind!

Posted

APargh, I have been experimenting with Capture One (12, 20, 21) since losing Aperture on macOS (due to Apple's idiotic arguments) and my latest Capture One 21 did not read them either.  I decided I'd upgrade CO one last time (now that they removed model-specific pricing).  I can say Capture One 22 reads all three (3) RAW formats off my a7iv.  Until Affinity Photo catches up, I'm relegated to using CO native edits.

--

Stuke

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