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Affinity Publisher 1.10.0 does nothing but crash


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I contacted Affinity regarding this issue—repeated crashes after internal updating to 1.10—but no one from the company has responded.

Has anyone else experienced this same issue?

A major reason I prefer a complete download—DMG files for Mac—rather than an internal update. The only complete program I have is my original purchase, 1.7.3

Luckily I've been able to replace just the 1.9.3 app from Time Machine, but this always worries me for the future as I'm never sure what changes 1.10 may have made to all the support files.

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If you purchased directly from Serif (not from the Mac App Store) you can find all the releases for your application from their site.

For Publisher: https://affinity.store/update/macos/publisher/1

-- Walt

Desktop:  Windows 11 Home, version 22H2 (22621.1413) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 10 Home, version 21H2 (19044.2728) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.6 (.1665) and 2.0.4  and 2.1.0.1732 beta/ Affinity Designer 1.10.6 (.1665)  and 2.0.4  and 2.1.0.1732 beta / Affinity Publisher 1.10.6 (.1665)  and 2.0.4  and 2.1.0.1732 beta
iPad Pro M1, 12.9", iPadOS 16.3.1, Apple Pencil 2, Magic Keyboard

      Affinity Photo 1.10.7 and 2.0.4 and 2.1.0.1732 beta/ Affinity Designer 1.10.7 and 2.0.4 and 2.1.0.1732 beta/ Affinity Publisher 2.0.4 and 2.1.0.1732 beta

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26 minutes ago, derekcito said:

Yes, I am having this problem as well. Photo 1.10 is also sketchy.

If a Affinity Suite program crash, then thre should be a crash report.

 

AMD Ryzen 7 5700x | INTEL Arc A770 | 32 GB DDR4 3200MHz | Windows 11 Pro (22621.1485)
Affinity Suite V2.0.4 & Beta 2.1.0.1736
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Impossible things are done immediately, miracles take a bit longer!

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  • Moderators

@VJS Our sincerest apologies for the delayed response here

On 8/11/2021 at 7:02 PM, VJS said:

I contacted Affinity regarding this issue—repeated crashes after internal updating to 1.10—but no one from the company has responded.

I can confirm that I replied to your email on Wednesday 11th @ 3pm, shortly before this thread was created, and as of yet we haven't received a response from this email.

Can you please verify for me, have you been able to resolve the issue you were experiencing? Or at least have you been able to 'roll-back' to a previous version where this crash did not occur?

Thanks in advance!

___________________________________

@derekcito, Can you please confirm for me;

  • Are you using Affinity on Mac or Windows? (I believe macOS, I'd just like to double check)
  • When the app crashes, do you see any error message or crash report on screen?
  • Does this happen when following a specific workflow, or do the crashes seemingly appear randomly?
  • What version number are you using currently (ie have you 'rolled-back' to a previous version now)?

Many thanks in advance :)

________________________________

@Eddie maddrugga, I can confirm this thread is for reports on macOS, and as you're using a Windows Surface device the crashing you're seeing is likely caused by different issues than those discussed here.

Can you please create a new, separate post at the below link, including all the information you can regarding the crashing you're seeing and any crash reports as available -

https://forum.affinity.serif.com/index.php?/forum/5-affinity-on-desktop-questions-mac-and-windows/&do=add

Many thanks for your understanding here!

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Dan C

Today's email was the 1st I've received. I was able to go back to the previous version 1.9.3 (I think) and it's working fine again.

I'm on a iMac 27" 2017 running Mojave w/ 32 GB RAM

No error message at all, it's just gone, followed after a 10-15 second pause by the Apple Report to send.

Since they happen so soon after launching, usually within 1-2 minutes (or sooner), that I really couldn't say.

I hope this helps.

If there's anything else you need, let me know.

 

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Thanks for the input but there doesn't seem to be much new that I need. From what's I've read & listened to, it's mostly performance enhancements.

I try to stay away from Betas from any company as I've had trouble with them in the past.

The RAM is my total amount, not what I've allocated to the app, which I don't think I've ever seen a choice for —not like PS & others.

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