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Affinity Publisher 1.10.0 does nothing but crash


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I contacted Affinity regarding this issue—repeated crashes after internal updating to 1.10—but no one from the company has responded.

Has anyone else experienced this same issue?

A major reason I prefer a complete download—DMG files for Mac—rather than an internal update. The only complete program I have is my original purchase, 1.7.3

Luckily I've been able to replace just the 1.9.3 app from Time Machine, but this always worries me for the future as I'm never sure what changes 1.10 may have made to all the support files.

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If you purchased directly from Serif (not from the Mac App Store) you can find all the releases for your application from their site.

For Publisher: https://affinity.store/update/macos/publisher/1

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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26 minutes ago, derekcito said:

Yes, I am having this problem as well. Photo 1.10 is also sketchy.

If a Affinity Suite program crash, then thre should be a crash report.

 

AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB  | 32 GB DDR4 3200MHz | Windows 11 Pro 23H2 (22631.3296)
AMD A10-9600P | dGPU R7 M340 (2 GB)  | 8 GB DDR4 2133 MHz | Windows 10 Home 22H2 (1945.3803) 

Affinity Suite V 2.4 & Beta 2.(latest)
Better translations with: https://www.deepl.com/translator  
Interested in a robust (selfhosted) PDF Solution? Have a look at Stirling PDF

Life is too short to have meaningless discussions!

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  • Staff

@VJS Our sincerest apologies for the delayed response here

On 8/11/2021 at 7:02 PM, VJS said:

I contacted Affinity regarding this issue—repeated crashes after internal updating to 1.10—but no one from the company has responded.

I can confirm that I replied to your email on Wednesday 11th @ 3pm, shortly before this thread was created, and as of yet we haven't received a response from this email.

Can you please verify for me, have you been able to resolve the issue you were experiencing? Or at least have you been able to 'roll-back' to a previous version where this crash did not occur?

Thanks in advance!

___________________________________

@derekcito, Can you please confirm for me;

  • Are you using Affinity on Mac or Windows? (I believe macOS, I'd just like to double check)
  • When the app crashes, do you see any error message or crash report on screen?
  • Does this happen when following a specific workflow, or do the crashes seemingly appear randomly?
  • What version number are you using currently (ie have you 'rolled-back' to a previous version now)?

Many thanks in advance :)

________________________________

@Eddie maddrugga, I can confirm this thread is for reports on macOS, and as you're using a Windows Surface device the crashing you're seeing is likely caused by different issues than those discussed here.

Can you please create a new, separate post at the below link, including all the information you can regarding the crashing you're seeing and any crash reports as available -

https://forum.affinity.serif.com/index.php?/forum/5-affinity-on-desktop-questions-mac-and-windows/&do=add

Many thanks for your understanding here!

Please Note: I am now out of the office until Tuesday 2nd April on annual leave.

If you require urgent assistance, please create a new thread and a member of our team will be sure to assist asap.

Many thanks :)

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Dan C

Today's email was the 1st I've received. I was able to go back to the previous version 1.9.3 (I think) and it's working fine again.

I'm on a iMac 27" 2017 running Mojave w/ 32 GB RAM

No error message at all, it's just gone, followed after a 10-15 second pause by the Apple Report to send.

Since they happen so soon after launching, usually within 1-2 minutes (or sooner), that I really couldn't say.

I hope this helps.

If there's anything else you need, let me know.

 

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Thanks for the input but there doesn't seem to be much new that I need. From what's I've read & listened to, it's mostly performance enhancements.

I try to stay away from Betas from any company as I've had trouble with them in the past.

The RAM is my total amount, not what I've allocated to the app, which I don't think I've ever seen a choice for —not like PS & others.

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