eadauto Posted February 21, 2021 Share Posted February 21, 2021 I upgraded to version 1.9 and when using curves the picture shows green. On version 1.8 all is good do had to downgrade. Are you using the latest release version?Yes Can you reproduce it?Yes, it happened all times Does it happen for a new document? If not do you have a document you can share that shows the problem? It Happens with any document If you cannot provide a sample document then please give an accurate description of the problem for example it should include most of the following: What is your operating system and version (Windows 10, OSX Mojave, iOS 12 etc)? --> WIndows 10 What happened for you (and what you expected to happen) : Opened curves with any image and modify the values, all became green Provide a recipe for creating the problem (step-by-step what you did).: Open image, open curves and modify it, image looks green Screenshots (very handy) or a screen capture/video. Attached screenshot Any unusual hardware (like tablets or external monitors or drives that may affect things) or relevant other applications like font managers or display managers. No additional HW Did this same thing used to work and if so have you changed anything recently? (software or hardware): It works perfectly on 1.8, I had to downgrade Quote Link to comment Share on other sites More sharing options...
Ron P. Posted February 21, 2021 Share Posted February 21, 2021 9 hours ago, eadauto said: Did this same thing used to work and if so have you changed anything recently? (software or hardware): It works perfectly on 1.8, I had to downgrade Ok, check in the Preferences>Performance and see if Hardware Acceleration, OpenCL is checked (active). Uncheck it restart and see if you still have this issue. If you don't want to reinstall the retail 1.9 version, you can install the current Beta version 1.9.1.963 to see if it is fixed. The Beta versions run alongside the retail versions. PaulAffinity, rah1861 and Tory 1 2 Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
eadauto Posted February 21, 2021 Author Share Posted February 21, 2021 9 hours ago, Ron P. said: Ok, check in the Preferences>Performance and see if Hardware Acceleration, OpenCL is checked (active). Uncheck it restart and see if you still have this issue. If you don't want to reinstall the retail 1.9 version, you can install the current Beta version 1.9.1.963 to see if it is fixed. The Beta versions run alongside the retail versions. I tried disabling OpenCL before downgrading and restarted, didn't work. I'm not sure if want to have the beta version, now all works fine. Do you know if they did any fix that can help? Quote Link to comment Share on other sites More sharing options...
carl123 Posted February 22, 2021 Share Posted February 22, 2021 6 hours ago, eadauto said: I'm not sure if want to have the beta version, now all works fine. Do you know if they did any fix that can help? We won't know that, for certain, until you try it with your specific document. The official 1.9.1 release (non-beta) is expected this week so you can wait and try that or upload that document to the forum and someone can test it with the beta and let you know what they see. Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
eadauto Posted February 25, 2021 Author Share Posted February 25, 2021 I tried 1.9.1 and the bug still there. I have tried with RGB and again any image gets green is I change on master, if I choose green only it makes squares or rectangles. I tried on CYMK and the image is not going green but curves adjustments seem to be inverted. If I disable open CL it works fine. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted March 3, 2021 Staff Share Posted March 3, 2021 Hi @eadauto, Sorry for the delayed reply. Have you tried to update your graphics card drivers at all? We don't seem to have an Intel 620. The closest one we have is a 630, which works fine on the latest drivers. Quote Link to comment Share on other sites More sharing options...
eadauto Posted March 6, 2021 Author Share Posted March 6, 2021 Yes it is up to date, and it is not working. Is there any way I can provide you logs or something to fix? Quote Link to comment Share on other sites More sharing options...
Matty86 Posted March 6, 2021 Share Posted March 6, 2021 i'm having same problem. 1.8 fine 1.9 problems problems probems. constantly force closing, Quote Link to comment Share on other sites More sharing options...
Ron P. Posted March 6, 2021 Share Posted March 6, 2021 @Matty86, Could you please read This Post, and provide as much info as possible so Serif's team can help you with it? Most of the problems found in the 1.9 release are from the new Hardware Acceleration feature. Have you tried disabling it? Go to Preferences>Performance, and uncheck the box beside it. Restart the program and see if you still have the problems. If not you can run the current version without using the Hardware Acceleration. Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
Staff Gabe Posted March 8, 2021 Staff Share Posted March 8, 2021 @eadauto Can you try our latest beta 1.9.2? Quote Link to comment Share on other sites More sharing options...
Tory Posted March 12, 2021 Share Posted March 12, 2021 On 2/21/2021 at 4:49 AM, Ron P. said: k, check in the Preferences>Performance and see if Hardware Acceleration, OpenCL is checked (active). Uncheck it restart and see if you still have this issue. If you don't want to reinstall the retail 1.9 version, you can install the current Beta version 1.9.1.963 to see if it is fixed. The Beta versions run alongside the retail versions. Thank you for this! I was having the same issue, as soon as I clicked the curves adjustment everything turned green. when I unchecked the OpenCL and restarted Affinity 1.9.1.979, it seems to have fixed this green issue on my computer. Quote Link to comment Share on other sites More sharing options...
PeteMacca Posted March 12, 2021 Share Posted March 12, 2021 On 3/6/2021 at 12:55 PM, eadauto said: Yes it is up to date, and it is not working. I was having the same problem with AP 1.9.1 & Intel UHD 620. I thought I had the latest driver (both Windows Update & Lenovo told me so - release date: 2020). Then I ran an update utility from Intel (Intel Driver & Support Assistant) which installed a 2021 version of the driver..., and now Hardware Acceleration works just fine. Quote Link to comment Share on other sites More sharing options...
Ron P. Posted March 12, 2021 Share Posted March 12, 2021 Your welcome. Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
eadauto Posted March 24, 2021 Author Share Posted March 24, 2021 I was not able to install latest drivers with auto update, forced new version from HP and it is working with new drivers Quote Link to comment Share on other sites More sharing options...
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