zBernie Posted February 10, 2021 Share Posted February 10, 2021 After updating to AF 1.9.0.932 everything is much slower, from drawing to opening projects. I read another thread which suggested to disable OpenCL compute and when I disable this new feature, AF is much more responsive. Opening an .afphoto project with OpenCL enabled results in a blank canvas being displayed for 10-15 seconds. With OpenCL disabled the same projects are displayed in about 6 seconds. I found this slowness on both my laptop and HP Pavillion desktop. Both are using NVIDIA video cards, which are shown below on Windows 10. Let me know if any additional information would be useful... 17" Laptop: HP Pavillion: kei 1 Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted February 10, 2021 Share Posted February 10, 2021 Thanks @zBernie, could you try uninstalling the NVIDIA drivers, and reinstalling the latest Studio Drivers then try again? Quote Link to comment Share on other sites More sharing options...
zBernie Posted February 10, 2021 Author Share Posted February 10, 2021 6 hours ago, Mark Ingram said: Thanks @zBernie, could you try uninstalling the NVIDIA drivers, and reinstalling the latest Studio Drivers then try again? I'm not sure what you mean by "latest Studio Drivers". Are you referring to the latest NVIDIA drivers from NVIDIA? Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted February 10, 2021 Share Posted February 10, 2021 Just now, zBernie said: I'm not sure what you mean by "latest Studio Drivers". Are you referring to the latest NVIDIA drivers from NVIDIA? They have 2 types of drivers, Studio Drivers (optimised for creative applications, like Affinity Photo), and Game Ready drivers. Quote Link to comment Share on other sites More sharing options...
zBernie Posted February 11, 2021 Author Share Posted February 11, 2021 8 hours ago, Mark Ingram said: They have 2 types of drivers, Studio Drivers (optimised for creative applications, like Affinity Photo), and Game Ready drivers. Okay, I downloaded the driver and utilities file listed below for both my laptop and HP Pavillion. Oddly, it was the same file even though I selected different download parameters. I ran the NVIDIA installation program and opted to have the old driver removed. The driver on both laptop and Pavillion were updated to the version show in the screen capture below. The results were similar on both computers, i.e., there was a slight improvement in performance, but performance is still better with the OpenCL option unchecked. One way I tested was to open a fairly complex .afphoto project which takes 16 seconds to load with OpenCL checked. Then uncheck OpenCL, restarted AF, and then it would take about 6 seconds to load the same project. Similar results were obtained with other .afphoto projects as well. Note that I enabled/disabled OpenCL several times and compared the results. Let me know if I can be of further assistance. I was formerly a Software Engineer and most recently a Systems Engineer III. And a huge Affinity Photo fan! NVIDIA Driver: 461.40-notebook-win10-64bit-international-dch-whql.exe Mark Ingram 1 Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted February 11, 2021 Share Posted February 11, 2021 7 hours ago, zBernie said: Okay, I downloaded the driver and utilities file listed below for both my laptop and HP Pavillion. Oddly, it was the same file even though I selected different download parameters. I ran the NVIDIA installation program and opted to have the old driver removed. The driver on both laptop and Pavillion were updated to the version show in the screen capture below. The results were similar on both computers, i.e., there was a slight improvement in performance, but performance is still better with the OpenCL option unchecked. One way I tested was to open a fairly complex .afphoto project which takes 16 seconds to load with OpenCL checked. Then uncheck OpenCL, restarted AF, and then it would take about 6 seconds to load the same project. Similar results were obtained with other .afphoto projects as well. Note that I enabled/disabled OpenCL several times and compared the results. Let me know if I can be of further assistance. I was formerly a Software Engineer and most recently a Systems Engineer III. And a huge Affinity Photo fan! NVIDIA Driver: 461.40-notebook-win10-64bit-international-dch-whql.exe Thanks - you've now got the same driver version installed that I have here. It's a shame that the performance isn't improved when using hardware acceleration. Quote Link to comment Share on other sites More sharing options...
Move Along People Posted February 11, 2021 Share Posted February 11, 2021 - Quote Move Along people,nothing to see here Link to comment Share on other sites More sharing options...
zBernie Posted February 11, 2021 Author Share Posted February 11, 2021 9 hours ago, Mark Ingram said: Thanks - you've now got the same driver version installed that I have here. It's a shame that the performance isn't improved when using hardware acceleration. I haven't found it to be an issue, at least not with any of my projects. I just keep OpenCL unchecked. Part of the problem may be that my computers they are over 4 years old. Ancient in computer time! Thanks for your help with this. Mark Ingram 1 Quote Link to comment Share on other sites More sharing options...
JeffreyWalther Posted February 11, 2021 Share Posted February 11, 2021 I have the same issues with OpenCL enabled, though I have the lastest NVIDA Studio Drivers. Before V1.9, I had no problems at all. Quote Affinity Photo/Designer/Publisher V2 Windows 10 Pro, 64 GB RAM AMD Ryzen 9 3900X (12x 3.8 GHz), MSI X570 Unify GeForce RTX 2070 Super 8 GB, NVIDIA driver version 471.41 (Studio) Link to comment Share on other sites More sharing options...
zBernie Posted February 11, 2021 Author Share Posted February 11, 2021 1 hour ago, JeffreyWalther said: I have the same issues with OpenCL enabled, though I have the lastest NVIDA Studio Drivers. Before V1.9, I had no problems at all. Just to be clear I also have the latest NVIDIA Studio Drivers installed. Quote Link to comment Share on other sites More sharing options...
westrock2000 Posted February 13, 2021 Share Posted February 13, 2021 Came here looking to see if others were having the same problem. Glad to see not just me. Affinity Photo is laggy with the OpenCL option enabled. Using something like the clone brush tool, the image update lags behind the brush cursor. I have turned off OpenCL acceleration. It's not a big deal, the program was plenty responsive enough before the option, so I just disabled it on my Windows installs. But it was the only reason I upgraded to version 1.9 (and went through the Windows updates to get the new feature available). Computer #1 Laptop with i7-10657 + Intel Iris Plus Graphics Computer #2 Desktop with Ryzen 1700 + AMD RX460 I'm perfectly happy with the performance with the option turned off, but just wanted to add more data points. Quote Link to comment Share on other sites More sharing options...
carl123 Posted February 14, 2021 Share Posted February 14, 2021 12 hours ago, westrock2000 said: I'm perfectly happy with the performance with the option turned off @westrock2000 Hardware Acceleration is a bit buggy for some PC configurations at the moment but keep an eye out for beta and patch releases as they are improving it all the time - so you may be able to switch it back on in the near future Patrick Connor 1 Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted February 14, 2021 Staff Share Posted February 14, 2021 @westrock2000 Welcome to the Serif Affinity forums and indeed thank you for your input on this subject. The beta that Carl was referring to is linked to here Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
cooltrooper Posted February 24, 2021 Share Posted February 24, 2021 (edited) I have a similar issue, on the main release and the beta, no problemss with 1.8. Dissabling OpenCL solves the problem. No problem in designer or publisher. Latest NVIDIA drivers, also tried re-installing them. Most annoyingly it stops the dvevlop window working and stops some files from saving! Seems to be raster related? Edited February 24, 2021 by cooltrooper Added detail Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted February 25, 2021 Share Posted February 25, 2021 12 hours ago, cooltrooper said: I have a similar issue, on the main release and the beta, no problemss with 1.8. Dissabling OpenCL solves the problem. No problem in designer or publisher. Latest NVIDIA drivers, also tried re-installing them. Most annoyingly it stops the dvevlop window working and stops some files from saving! Seems to be raster related? What GPU do you have? Quote Link to comment Share on other sites More sharing options...
cooltrooper Posted February 25, 2021 Share Posted February 25, 2021 16 minutes ago, Mark Ingram said: What GPU do you have? GTX 1050 in a dell XPS 15 Quote Link to comment Share on other sites More sharing options...
cooltrooper Posted February 26, 2021 Share Posted February 26, 2021 Just updated to 1.9.1 and the latest studio drivers and still have this problem Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted February 26, 2021 Staff Share Posted February 26, 2021 would it be possible to get a screenshot of the Task Managers perforance view when the app is behaving slowly ? We'll need to be able to see the CPU/Hard Disk and GPU sections Quote Link to comment Share on other sites More sharing options...
cooltrooper Posted February 26, 2021 Share Posted February 26, 2021 I have just opened a raw file in the develop persona and tried to adjust the exposure. The controls still function but the actual image doesnt update Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted February 26, 2021 Staff Share Posted February 26, 2021 If you could just click on that performance tab that would be great ( and make sure the CPU and GPU sections can be seen) Quote Link to comment Share on other sites More sharing options...
cooltrooper Posted February 26, 2021 Share Posted February 26, 2021 Here the raw file isnt loading in at all (top right hand corner) and has to be force quit Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted February 26, 2021 Staff Share Posted February 26, 2021 Interesting - can you also do one with GPU 1 selected please Quote Link to comment Share on other sites More sharing options...
cooltrooper Posted February 26, 2021 Share Posted February 26, 2021 sure can Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted February 26, 2021 Staff Share Posted February 26, 2021 So the better graphic card does not appear to be in use. Can we get the log.txt file from %appdata%\Affinity\Photo\1.0 please. Quote Link to comment Share on other sites More sharing options...
cooltrooper Posted February 26, 2021 Share Posted February 26, 2021 [DXCore] Found 3 adapters NVIDIA GeForce GTX 1050 Version: 27.21.14.6172 IsHardware: Yes Supports D3D12 Feature Level 12.0: Yes HardwareID: PCI\VEN_10DE&DEV_1C8D&SUBSYS_00000000&REV_A1 LUID: 0x1458E35 Microsoft Basic Render Driver Version: 10.0.19041.546 IsHardware: No Supports D3D12 Feature Level 12.0: Yes HardwareID: PCI\VEN_1414&DEV_008C&SUBSYS_00000000&REV_00 LUID: 0x12C32 Intel(R) HD Graphics 630 Version: 26.20.100.8142 IsHardware: Yes Supports D3D12 Feature Level 12.0: Yes HardwareID: PCI\VEN_8086&DEV_591B&SUBSYS_07BE0000&REV_04 LUID: 0x11EAF [OpenCL] Found 2 platforms: Name: Intel(R) OpenCL HD Graphics Vendor: Intel(R) Corporation Version: OpenCL 2.1 Name: NVIDIA CUDA Vendor: NVIDIA Corporation Version: OpenCL 1.2 CUDA 11.2.152 [OpenCL] Found 2 devices for platform Intel(R) OpenCL HD Graphics: Intel(R) HD Graphics 630 Vendor: Intel(R) Corporation Version: OpenCL 2.1 NEO Intel(R) HD Graphics 630 Vendor: Intel(R) Corporation Version: OpenCL 2.1 NEO [OpenCL] Found 2 platforms: Name: Intel(R) OpenCL HD Graphics Vendor: Intel(R) Corporation Version: OpenCL 2.1 Name: NVIDIA CUDA Vendor: NVIDIA Corporation Version: OpenCL 1.2 CUDA 11.2.152 [OpenCL] Found 2 devices for platform Intel(R) OpenCL HD Graphics: Intel(R) HD Graphics 630 Vendor: Intel(R) Corporation Version: OpenCL 2.1 NEO Intel(R) HD Graphics 630 Vendor: Intel(R) Corporation Version: OpenCL 2.1 NEO Quote Link to comment Share on other sites More sharing options...
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